SAN DIEGO, Oct. 12 /PRNewswire/ -- Kineticom announced October 12, 2010 that it has been named to Inavero's 2010 Best of Staffing™ Candidate list. Best of Staffing, presented in partnership with CareerBuilder, is the nation's only candidate satisfaction award that recognizes staffing and recruiting firms that provide exceptional service to their talent. With more than 6,000 staffing firms in North America, less than 1% made the final list.
"This is just further proof of our successful strategy of putting talent at the forefront of everything we do," Simon Billsberry, CEO of Kineticom said. "Taking great care of candidates at every stage of the process is not only the right thing to do; it's also a competitive advantage. We are thrilled to see that the industry is now acknowledging this and extremely proud of our Net Promoter Score which was triple the industry average."
Staffing firms competing to make the Best of Staffing list underwent a rigorous candidate survey process followed by careful analysis of responses to determine satisfaction levels. Kineticom received satisfaction ratings of 9 or 10 out of 10 from 71.6 percent of their talent, significantly higher than the industry's average of 48 percent. Best of Staffing participants secured a place on the list by earning a Net Promoter Score® that was at least double the national staffing industry benchmark for talent satisfaction.
"Right now, not many companies are hiring full-time employees, but staffing firms continue to put more people on assignment each week. This is a time when those firms who are focused on delivering great service to their talent should be recognized and applauded in times like these in times like these," said Eric Gregg, Founder & CEO of Inavero. "Inavero's Best of Staffing program presents an opportunity for staffing firms to differentiate themselves from the rest of the industry, recognizes excellence, and also provides invaluable information about how to continue to meet and exceed expectations of the talent they place on assignment."
Kineticom is an ISO certified, award-winning technical talent firm with a strong 10-year history in high level technology recruitment. We are specialist talent agents who focus on finding scarce skills for the Information and Communication Technology (ICT) markets for both contract and permanent opportunities. Kineticom won a 2005 American Business Award ("Stevie") for Best Agency, recognizing our leadership in redefining the staffing agency model amid the global shift to a flexible workforce. Founded in 2000, we have offices in San Diego, CA, San Francisco, CA, Philadelphia, PA, Atlanta, GA, Toronto, ON, Calgary, AB, and Vancouver, BC.
About Inavero, Inc.
Inavero designs and manages satisfaction surveys for a global list of clients in more than 15 countries. Inavero's proprietary technology platform gathers and reports staffing firm client and talent satisfaction information through online surveys. Inavero's team analyzes satisfaction feedback from more than 300,000 staffing firm clients and talent each year, and serves at the American Staffing Association's exclusive research partner. The firm's surveys protect more than $4.3 billion in staffing firm annual revenue. Visit Inavero on the Web at: www.inavero.com.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld