KMS lighthouse Signs Partnership with LearningZone for Shortening Training and Service Times

SAN JOSE, California, May 11, 2015 /PRNewswire/ --

KMS lighthouse announced the signing of a partnership with LearningZone, a learning creation and distribution software provider. The partnership will create a unique and revolutionary combination that will cover all businesses' employee training, sales and service needs.

The collective solutions from Lighthouse and LearningZone will enable organizations worldwide to implement a single suite to train employees, empower employee interactions with customers and receive real-time feedback and long-term analytics.

"With this new setup, new employees can now be prepared and ready to work in a short time, and existing staff members can be easily and quickly kept up to speed about new products, releases and services. Therefore, shortening their time to execute," says Yossi Caspi, KMS lighthouse CEO.

"In addition, companies will be able to continuously monitor their employees' use of the system, for the purpose of detecting weak spots and working to improve them. This new partnership will reduce expenses and enhance revenues for companies."

Hertzel Kuriel, LearningZone CEO adds: "This partnership brings organizations a comprehensive platform to streamline the entire process of knowledge creation, distribution and management. With LearningZone and Lighthouse, organizations allow their workforce, partners and clients to easily access mission critical knowledge and learning modules any time and on any device."

The partnership is expected to commence immediately.

About KMS lighthouse 

The Lighthouse knowledge solution improves performance and productivity by providing agents on all channels with real-time, on-the-spot access to all the information they need to optimize customer service and to transform customer engagement into sales. Lighthouse is suitable for all business units: sales, customer service, back-office, technical support, and implementing go-to-market strategy, by providing users with quick, consistent and precise answers to questions and queries. Combined with brilliant knowledge visualization and our lightning-fast implementation, it's a winner product.

The Lighthouse technology structures business knowledge into a central business container, which can then be consumed on various channels: in the office, at the store, in the field or self-service.

In just a few years, Lighthouse has earned a growing global customer base and glowing industry and analyst reviews including Gartner's 2014 Cool Vendor List and KM World's list of the world's most important knowledge companies along with Google and Tibco. For more information: http://www.kmslh.com , [email protected]

About LearningZone 

LearningZone is a ready to use, cloud-based platform for learning creation, knowledge transfer and performance management. It was designed with the end user in mind, allowing any subject matter expert, with no technical or training background, to easily create and distribute beautifully looking interactive content, which can be consumed on any device.

LearningZone's hassle free content creation, learning distribution and management capabilities, allow organizations at  any size to easily create and manage effective employee training and certification programs, develop workforce skills and make knowledge transfer for partners, channels and customers a breeze. For more information: http://www.learningzone.me

Contact:
Noga Cohen
+1-347-434-5596
[email protected]

SOURCE KMS lighthouse