SEATTLE, Oct. 4, 2017 /PRNewswire/ -- Koru, Inc. (www.joinkoru.com), the leader in predictive hiring, and AA-ISP, an international association dedicated exclusively to advancing the profession of Inside Sales, today announce on stage at LinkedIn Talent Connect findings from their first benchmark study focused on the factors that predict success among inside sales professionals. Using the latest assessment science and Artificial Intelligence, this research study aimed to discover what mix of the Koru7™ Impact Skills (Grit, Rigor, Impact, Teamwork, Curiosity, Ownership, and Polish) and other signals predict successful hires in sales roles, specifically for early career roles such as Business Development Representatives (BDR), who set initial appointments with clients, Account Executives (AE), who are responsible for closing business, and Sales Managers, who manage teams.
Recruiting and hiring for inside sales positions is currently one of the top challenges facing organizations, according to AA-ISP. The organization partnered with Koru to evaluate employees from the following enterprises: ADP, Call Source, Click Software, FedEx, Microsoft, Oracle, Payscale, Thomson Reuters and Truck Stop. The study found that key skills, such as grit, impact, rigor and teamwork are important for high job performance in the sales industry.
The Inside Sales Performance Benchmark found that high-performing BDRs typically shared a common pattern of Grit, Rigor and prior project management experience. High-performing AEs had profiles more tuned to their particular company, but often emphasizing Teamwork, Impact and prior project management experience. Sales Managers demonstrated consistently higher Teamwork, Impact and Grit – combining many of the best traits of high-performing BDRs and AEs.
"This research reveals exciting, actionable patterns that sales teams can use to hire 20 to 30 percent more top-performers. ROI potential from hiring to a predictive profile is typically $2 to 4 million to the bottom line for a 50-person sales team," said Josh Jarrett, co-founder and Chief Product Office of Koru.
DATA-SPECIFIC HIGHLIGHTS FROM THE STUDY INCLUDE:
- Top Performing BDRs are "project managers" who combine a gritty work ethic with analytic rigor and a well-rounded academic background. High performers are:
- 84% more likely to have held hardworking, mid-level extracurricular leadership positions in college like VP/Manager/Treasurer/Secretary of a school organization
- High in Grit and 6 times more likely to have worked more than 40 hours a week during college
- 82% more likely to have worked previously in project management roles, 9% less likely to have worked previously in sales and 31% less likely to have worked in customer support
- Top Performing AE profiles vary significantly by company, though most successful performers focus on driving impact and interpersonal communications to succeed:
- 40% more likely to be Communications majors and 92% more likely to have taken courses in Theater
- 60% more likely to have worked previously in project management roles, 1% less likely to have worked previously in sales and 62% less likely to have worked in customer support
- Sales Managers combine the best skills of BDRs and AEs and are distinguished by their high levels of Teamwork, Impact, and Grit:
- Communication and teamwork trump analytical rigor and quantitative skills. Sales Leaders are 1.8 times more likely to have been Communications majors
- Athletes make good sales leaders. Sales Leaders are twice as likely to have played sports in college than BDRs and AEs (whereas athletes were less likely to be top BDRs or AEs)
- Grit as demonstrated by persistence and attainment. For example, Sales Managers are 44% more likely to have persisted in extracurriculars for more than 2 years. They are also 49% more likely to have worked 10-30 hours/week in college
"Our research with Koru offers invaluable insights into how companies can successfully hire the right employees in this digital sales evolution and innovation economy. Finding and recruiting talent is difficult in and of itself, so making a poor hiring decision just compounds the issue and results in missing sales goals and quotas. The specific insights and clues uncovered by Koru can help favor the odds of hiring a high-performer," said Bob Perkins, Founder and Chairman of AA-ISP.
Companies can use these findings to better source, screen and hire more top performers. They should look beyond traditional hiring sources like business majors with prior sales experience to tap into new sources of talent. They should also integrate Impact Skills into their hiring, through assessments and/or more structured interviewing. In particular, companies should emphasize Grit and Rigor at the BDR role and add in Teamwork and Impact for quota-carrying AEs and Sales Managers.
Koru and AA-ISP selected eight leading medium to large enterprise companies to participate in this initial benchmarking initiative, based on various criteria, such as number of inside sales employees and revenue quotas. Employees completed a 20-minute online survey and all employee data is first anonymized and then aggregated, providing a snapshot of predictive hiring.
To download the full report, please visit: http://www.joinkoru.com/inside-sales-hiring
Headquartered in Seattle, Koru is the leader in predictive hiring based on what really drives performance. Based on the Koru7™Impact Skills (Grit, Rigor, Impact, Teamwork, Curiosity, Ownership and Polish), we're mobilizing the "Grit over Grades" revolution with some of the world's leading enterprises. Koru was founded by veteran entrepreneurs Kristen Hamilton, co-founder at Onvia and former COO at World Learning, and Josh Jarrett, former head of Higher Education Innovation for the Bill & Melinda Gates Foundation and consultant with McKinsey & Company. Koru has raised $12.57 million in funding from First Round, Maveron, City Light Capital, Trilogy Equity Partners, Battery Ventures, Andreessen Horowitz, and Nas' Queensbridge Venture Partners. For more information, please visit www.joinkoru.com and follow us at https://twitter.com/joinkoru.
About The AA-ISP
The AA-ISP is an international association dedicated exclusively to advancing the profession of Inside Sales. The association engages in research studies, organizational benchmarking and leadership round tables to better understand and analyze the trends, challenges, and key components of the growth and development of the Inside Sales industry. Our mission is to help inside sales representatives and leaders to leverage our information and resources through published content, local community chapters, national conferences, career development, and an Inside Sales Accreditation program. For more information on AA-ISP, please visit www.aa-isp.org or follow the company on Twitter @AA_ISP.