LCT Launches New CUSO with One Washington Financial, AKUVO's Jay Mossman and SWBC to Bring Compliance Solutions to Credit Unions

SOUTHLAKE, Texas, Sept. 9, 2026 /PRNewswire/ -- Lender Compliance Technologies (LCT) today announced the launch of a new credit union service organization (CUSO) – LCT CUSO – dedicated to making advanced automated-compliance solutions seamless and accessible to credit unions across the U.S. 

LCT CUSO is a partnership with One Washington Financial (OWF), a CUSO wholly owned by Washington State Employees Credit Union (WSECU), Jay Mossman, CEO of AKUVO, and SWBC, a diversified financial services company.

"We are excited to build upon our successful credit union partnerships to deliver simplified compliance solutions that will help more CUs protect their bottom line and their members," said Glenn Munro, CEO of LCT. "Through the power of collaboration and innovative technology, the LCT CUSO will give credit unions complete control of the F&I product cancellation and refund process, so they are audit-ready and member-first."

Founded in 2021, LCT is a leading compliance-driven technology software provider that helps banks, credit unions and auto finance companies manage cancellations and refunds for finance and insurance (F&I) products, such as GAP and service contracts. Its flagship platform, Refund Control^©, provides lenders with end-to-end automation, direct provider connections and real-time tracking that enhances operational efficiency, reduces risk and maximizes recoveries.

The new LCT CUSO will provide credit unions with access to LCT's powerful cloud-based platform, which processes more than 100,000 cancellations monthly and currently supports nearly 30 credit unions of every size serving more than 5 million members across the U.S.

"Credit unions continually seek innovative solutions that help them operate more effectively while enhancing the digital experience for their members," said Paul Kirkbride, Chief Executive Officer at OWF, WSECU's CUSO holding company. "By leveraging LCT's extensive finance and technology expertise, LCT CUSO will empower credit unions to modernize and simplify complex processes and improve recoveries, so more resources go toward their true mission – helping their members."

Without lender-controlled technology, member refunds can often be delayed, and credit unions can miss out on recoveries and open themselves up to regulatory risk. Refund Control^© by LCT CUSO replaces fragmented processes with a single, audit-ready system of record that provides:

• CU-controlled workflows instead of outsourced/BPO models
• Direct connections to 800+ providers for accurate refund quotes
• Audit-ready system of record with real-time tracking and reporting
• Automation proven to reduce workloads by up to 90%.

"Through AKUVO's collaboration with LCT, I recognized right away the sheer advantage of LCT and its breakthrough technologies in helping credit unions solve real operational challenges and deliver better members experiences," said Mossman, who is personally investing in the LCT CUSO through his investment company NRT Holdings LLC. "That's why I am excited to support LCT's growth in the CU space and help give more credit unions access to intelligent, automated compliance technology that delivers real results."

LCT's Refund Control^© platform empowers credit unions to serve their members' best interests while staying compliant in an increasingly regulated environment.

"Financial institutions are committed to supporting their borrowers, especially when they need it most, but the process of collecting external refunds can sometimes create unnecessary complexity behind the scenes," said Mark Hein, CEO of SWBC's Financial Institution Group. " This partnership with LCT's innovative technology helps simplify that process by reducing the operational burden on financial institutions while making it easier for them to effectively support their borrowers."

Learn more about LCT CUSO and Refund Control^© for credit unions at lct1.com/for-credit-unions.

About Lender Compliance Technologies
Lender Compliance Technologies (LCT) is setting a new standard in compliance solutions for auto, RV, marine and powersports lenders. It brings together extensive industry experience in lending, recoveries, compliance and SaaS development to create a compliance-driven technology solutions company. Its cloud platform, Refund Control^©, helps lenders take control of the cancellation and refund process of Voluntary Protection Products (VPP) to stay compliant with state and federal law. To learn more, visit lct1.com.

About One Washington Financial
One Washington Financial (OWF) is a wholly owned subsidiary of WSECU, based in Olympia, WA. OWF exists to advance financial well-being and equity for credit union members and their communities by investing in innovative, early-stage partners driving the credit union industry forward. For more information, visit owfcuso.com.

About SWBC
As a diversified financial services company, SWBC provides financial institutions, businesses, and individuals with a wide range of insurance, mortgages, wealth management, employee benefits, and more. Headquartered in San Antonio, Texas, SWBC has partners and divisions across all 50 states and Mexico and manages businesses worldwide. No matter how wide its reach, SWBC always listens to our customers' needs, analyzes their current situations, and recommends customized solutions. For more information about our innovative approach to personalized service, visit SWBC's website.

SOURCE Lender Compliance Technologies (LCT)