MURRAY HILL, N.J., April 18, 2012 /PRNewswire/ -- Glowpoint, Inc. (NYSE Amex: GLOW) a leading global provider of cloud managed video services, today announced that a leading broadcast network has selected Glowpoint to manage its mission critical telepresence and videoconferencing deployment.
The company utilizes Polycom immersive telepresence systems in its U.S. locations to support critical executive meetings and financial reviews, and to hold meetings with its sister companies and customers around the world. The company also utilizes a mix of Polycom HDX and Cisco/Tandberg conference room systems throughout its locations in North America for everyday videoconferencing.
Glowpoint is providing its Premium Remote Management services for the broadcasting company, which includes a complete solution for the day-to-day management of video systems and infrastructure via the Glowpoint OpenVideo® cloud. This includes proactive remote monitoring, incident and configuration management, helpdesk support, and on-demand trouble ticket and usage reporting.
The Premium Remote Management package also includes unlimited conferencing services, utilizing Glowpoint's management system to provide simple scheduling capabilities for participants using different telepresence and conference room systems. The Glowpoint OpenVideo® platform will manage conferences from start to finish, including pre-testing, auto call launching, in-call digital monitoring, and optional white glove concierge services.
"Glowpoint is committed to continuing to provide the highest level of service from the cloud, so that our customers get the return on investment that they expect from their video deployment," said Darren Podrabsky, Vice President of Marketing and Channels at Glowpoint. "We are pleased that our OpenVideo® platform continues to serve our customers well, delivering management services for immersive telepresence systems while providing connectivity between multi-vendor systems for high-quality visual communication."
This new contract engagement expands Glowpoint's services in the broadcast and entertainment industry to another leading brand. Glowpoint supports many of the leading broadcast and entertainment companies providing world news, sports news, and general programming.
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Glowpoint, Inc. (NYSE Amex: GLOW) provides cloud managed video services that make the delivery of consistently high-quality videoconferencing and telepresence service as simple as using the internet, between any technology, network and business. Using our OpenVideo® cloud architecture, Glowpoint enables organizations of all sizes to adopt business-class video easily, scale instantly and collaborate openly, yet securely across technology boundaries – to realize the full value of visual communications. To learn more please visit www.glowpoint.com.