Life Care EMS selects ambulance billing company Emergicon to increase revenue and provide personal customer service

DALLAS, Oct. 16, 2013 /PRNewswire/ -- Life Care EMS of Parker County, Texas, has selected Texas-based, Texas-focused Emergicon to take over the complicated responsibilities of ambulance billing. The Parker County Hospital District selected Emergicon because the Dallas company specializes in redundant quality assurance and responsive, personal customer service.

In recent years, Life Care EMS has taken major steps to improve services for Parker County residents by opening a new EMS station, purchasing new cardiac equipment and acquiring new tools for handling patients. The decision to hire Emergicon after a competitive bidding process will strengthen Life Care's operations behind the scenes.

"We've already noticed Emergicon's hands-on attention to detail. Every account is handled by a human instead of a computer," said Paul Smith, director of EMS for Parker County Hospital District. "We expect to see increased revenues. Because of Emergicon's personal level of customer service, patients can expect a higher level of satisfaction if they need to contact the ambulance billing company. Hiring Emergicon is the latest step we've taken to provide Parker County residents with the best EMS services possible."

Emergicon's three-tiered approach to ambulance billing collection is unique in the industry and ensures accuracy, increases revenue, reduces patient complaints and prevents legal noncompliance. All billing claims go through the company's hands-on redundant system of checks and balances. Employees at Emergicon personally review every bill and receive frequent training, retraining and ongoing education.

"Our approach is as close as you can get to a guarantee for ambulance billing," said Emergicon founder and CEO Christopher Turner. "Through their daily work, EMS responders generate a great deal of good will and good care but it can be marred by mistakes in the billing process. We work very hard to avoid that."

The contract with Emergicon began on August first. Most people will not notice any changes, but the agreement with Emergicon means Life Care EMS responders will be able spend more time taking care of patients because they will not have to worry about billing.

About Emergicon

Emergicon, LLC, based in Dallas, Texas was formed in 2006 to fill a need in the ambulance billing services industry by providing municipalities and private companies with a better solution for processing ambulance claims. In addition to using state-of-the-art ambulance billing software by JefBar Software Services, Emergicon prides itself on providing clients with a team of experts dedicated to compliance, collections and customer service. Emergicon founder and CEO, Christopher Turner, brings more than 14 years of management expertise in the healthcare industry to offer effective processes that consistently result in prompt reimbursement for EMS providers. For more information about Emergicon, please visit http://emergicon.com or call 877-602-2060.

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SOURCE Emergicon, LLC