M5 Networks Awarded Communications Solutions(R) 2009 Product of the Year Honors

M5 Networks' Cloud-Based M5 Call Conductor VoIP Smart Business Phone Platform Lets Companies Leverage the Power of Business Applications to Improve the Work They Do

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M5 Networks, Inc.

Jul 07, 2010, 08:35 ET

NEW YORK, July 7 /PRNewswire/ -- M5 Networks, Inc. today announced that its M5 Call Conductor hosted business VoIP phone system has been named by Technology Marketing Corporation (TMC), publisher of Communications Solutions magazine, as a Product of the Year for 2009.

M5 Call Conductor transcends the conventional office phone system, enabling organizations to gain the power of business applications that improve the work they do via telephone. The system has an active application framework that can inject real-time data into business applications; furthermore, it offers an interface for building connections to other business software from the cloud for less cost, and with greater reliability, than PBX-to-computer integrations.

Users of M5 Call Conductor benefit from outbound click-to-dial and inbound screen pops, while managers get a dramatic increase in the fidelity of the data at which they are looking. This is because automatic call records are pushed into the organization's CRM (Customer Management System), taking manual data entry by contact and sales personnel out of workflows altogether.

M5 Call Conductor is currently used by hundreds of prominent companies of all sizes including Amnesty International, Ziff Davis, Ideeli, Third Avenue Funds, Protravel, the United States Military Academy at West Point, and the U.S. Merchant Marine Academy.

"Leveraging the power of call data is the future of business VoIP systems. M5 Networks is proud of its role in bringing VoIP-based calling into direct contact with an organization's most mission-critical business applications," said Dan Hoffman, M5 Networks' chief executive officer. "The designation of M5 Call Conductor as a Communications Solutions 2009 Product of the Year reinforces our belief that this is a powerful step forward for our customers and the industry in general."

The Communications Solutions Product of the Year Award recognizes the vision, leadership, and thoroughness that are characteristics of the prestigious award. The most innovative products and services brought to the market from March 2008 through March 2009 were chosen as winners of the Communications Solutions Product of the Year Award.

"Our Product of the Year award recognizes outstanding technologies and approaches to delivering and enabling next generation communications and collaboration solutions to the enterprise and service provider," said Rich Tehrani, CEO, TMC. "There were many strong contenders this year for such an award, but M5's Call Conductor was obviously one of those technologies that we see as having the potential to change the business phone environment. Congratulations to the entire team at M5 Networks. I look forward to more innovative solutions from them in the coming year."

The 2009 Communications Solutions Product of the Year Award winners are published on the INTERNET TELEPHONY and Customer Interaction Solutions Web site.

For more about M5 Networks' range of hosted VoIP business services, go to www.m5net.com.

About M5 Networks:

M5 Networks is redefining the capabilities of the business phone system. As the market leader in hosted business Voice over IP (VoIP), M5 Networks allows companies to work the way they want to while connecting them to their customers, applications and businesses. M5's Smart Business Phone System converges the industry's most flexible and reliable phone software, ActiveService™ tools, and the ability to integrate with business-critical applications. The result is a cloud-based voice service that currently enables more than 1,200 companies to enjoy all the business impact of an enterprise-class phone system without the expense of buying and managing an on-premise solution. Headquartered in New York City, M5 Networks has won numerous industry awards and recognitions, including Internet Telephony's Product of the Year Award in 2009, and has most recently been named a finalist in four categories of the nationally acclaimed Stevie Awards for 2010. To learn more, please visit www.m5net.com.

About TMC

Technology Marketing Corporation (TMC) is a global, integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends. TMCnet has ranked within the top 3,500 in Quantcast's Top U.S. sites, placing TMCnet in the nation's top .03% most visited Web sites. In addition, TMC produces ITEXPO; 4GWE Conference and M2M Evolution (in conjunction with Crossfire Media); Digium|Asterisk World (in conjunction with Digium); and Smart Grid Summit (in conjunction with Intelligent Communication Partners). TMC serves other communications market segments with the Cloud Communications Summit (in conjunction with Light and Electric); CVx ChannelVision Expo (in conjunction with Beka Publishing); and MSPWorld™ (in conjunction with the MSP Alliance).