ROCHESTER, N.Y., June 8 /PRNewswire/ -- UTC RETAIL™ -- A popular deep discount retailer locally owned and operated in northeast Ohio, Marc Glassman, Inc. operates over 60 stores throughout the Cleveland, Akron, Canton, Youngstown and Columbus regions.
Marc's Focuses on Resolving Gift Card System Failures
After application failures during the 2009 key holiday season, Marc's embarked on a search to replace their current provider with an in-house, self-maintained gift card solution. The driving factor was their desire to manage the system internally, and have complete control over their gift card program.
After evaluating several options, Marc's found that UTC RETAIL clearly demonstrated that their solution can easily interface with their existing POS application, giving them full control of their gift card.
Marc's Moves Forward with UTC RETAIL
By implementing the UTC RETAIL Gift Card Solution, Marc's will have greater flexibility in the way they offer gift cards, allowing seasonal card promotions, ecommerce integration and reducing waste with rechargeable cards. In addition, they lowered their total cost of ownership by eliminating all transaction fees associated with a hosted solution, and gained a real-time view into balances, expiration dates and special promotions.
"UTC RETAIL's Gift Card solution allows us to maintain a tight control over the way we manage our signature gift cards, eliminating all transaction fees and providing us with some unique features we can definitely leverage." said Brian Kendro, Vice President of Information Systems / CIO, Marc Glassman, Inc.
"We were committed to helping Marc's maintain control of their gift card program, reduce their total cost of ownership and maintain their high level of customer satisfaction by ensuring our solution could integrate easily into their existing environment," said Victoria Rose, Vice President, Sales, UTC RETAIL.
Marc's has wide variety of brand name merchandise in the food, health & beauty, and general merchandise categories. Marc's philosophy is that we never run "sales", as our pricing is already below the sale prices of many of our competitors. A big part of this is our tremendous store volume. Literally thousands of consumers pass through our doors every day. For more information visit: www.marcs.com
About UTC RETAIL
UTC RETAIL is a leader in providing seamlessly integrated retail management solutions for small to mid-size specialty retailers. In addition to best-in-class software solutions, UTC provides a complete set of branded hardware solutions and comprehensive professional service offerings, providing retailers a single point of contact and accountability. For more information visit www.utcretail.com
SOURCE UTC RETAIL