Mazda Motors UK Guarantees Payment Accuracy with Merced Systems Sales Performance Management

Oct 21, 2010, 03:00 ET from Merced Systems

LONDON, Oct. 21 /PRNewswire/ -- Merced 360 Degrees Performance Management Forum -- Merced Systems, the leader in Sales Performance Management and Service Performance Management solutions, today announced that Mazda Motors UK has successfully completed the deployment of Merced Incentive Compensation Management.

Mazda Motors UK has successfully implemented Merced Incentive Compensation Management to automate every single payment related to vehicle sales.  Mazda depends on Merced's platform to pay its dealer network, drive customer incentives and ensure consistent margins.  The solution also allows dealers to log directly into the application providing insight into sales productively against targets, run reports on outstanding payments and view historic payment enquiries.

As well as daily use against the sales budget, the solution is used extensively to drive monthly accruals. Post rollout Mazda can now look after multiple incentive plans and can easily create new plans as the business dictates without heavy reliance on IT.

In today's highly competitive and fluid climate the Merced solution is viewed as business critical in compensating the Mazda dealer network.  If dealer payments are delayed this could have a significant impact to the dealers sustainability.  With Merced, Mazda has an holistic view of their business and can quickly agree on dealer discounts, ascertain dealer performance and rely on the solution for all related reporting, such as number of cars sold, vehicle model and remittance due.

As well as managing its dealer network, the Merced solution also manages Mazda's fleet vehicles.  Prior to Merced the process was lengthy and relied on spreadsheets and written communications for all fleet car approvals.  With Merced this process is now automated, historic stages of approvals are saved and Mazda has gained visibility into key performance indicators such as profit per car.

"Mazda Motors relies on Merced Incentive Compensation Management for the accuracy of payments to our dealer network and fleet vehicles.  In the first few months of deployment we have already paid out millions of pounds in incentives," commented Ian Fraser, Mazda Finance Director.  "The solution is intuitive and versatile allowing us to quickly gain insight into incentive payments and visibility of performance across our network.  This allows us to drive relevant dealer programmes and best serve our customers.

"Mazda is dedicated to providing its customers with innovative cars that exceed expectations," said Brenda Morris, Vice President - EMEA of Merced Systems.   "Insight into the performance of their dealer and fleet network is pivotal to the overall success of the business, allowing Mazda to make needed real-time adjustments to help meet those expectations and drive behaviour through consistency and empowerment.  Mazda further expands Merced's dominance within the retail motor industry and we are delighted to partner with Mazda to successfully operate in this extremely competitive retail environment."

About Merced Systems

Merced Systems is the leading provider of Sales and Service Performance Management applications focused on improving operational effectiveness of sales forces and service organisations across a range of vertical industries. Merced Systems' award-winning products serve Global 2000 customers, and include advanced analytics and reporting, incentive compensation management, coaching, and other performance execution applications. With a strong track record of growth and delivering business impact to its customers, Merced Systems has been profitable for the past seven years. Merced Systems is a privately held venture capital-based company headquartered in Redwood City, CA, with major operations in the UK. For more information on Merced Systems, please visit www.mercedsystems.com.

SOURCE Merced Systems



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