HERNDON, Va., Jan. 5 /PRNewswire/ -- MicroPact, the leading innovator in a new generation of data tracking software, announced today that it ended 2009 serving nine of the 10 largest federal agencies, including the Department of Defense (DoD), with an enterprise implementation of a MicroPact product.
Federal agencies that needed to gain immediate management control over their business processes increasingly turned to MicroPact. MicroPact's flagship product, entellitrak®, has been implemented at more than 200 federal agencies. Every DoD agency and component will use it to better manage and analyze labor and employee relations cases for its approximately 700,000 civilian employees and 1,500 bargaining units. The Internal Revenue Service (IRS) has detected so many uses for it that it established a five-year blanket purchase agreement for its Office of the Executive Secretariat.
"Expansion like this isn't an accident," said Kristoffer Collo, president and chief executive officer of MicroPact. "We keep our focus on customers and on their needs. They want to improve the way they get their mission done, and we want to help."
Additional federal clients include NASA, which procured entellitrak twice in 2009 - once in February to support strategic planning, and once in April to manage and track action items within its Exploration Systems Mission Directorate.
The Department of Homeland Security (DHS) also acquired three MicroPact applications - entellitrak, icomplaints® and eversity® - for its Office of Civil Rights and Liberties within the Transportation Security Agency (TSA). Together, the applications allow the office to make improvements in its response time to employees, retain audit trails, and expand the scope of information being collected, tracked and statistically analyzed. More than 80 percent of MicroPact clients use two or more MicroPact products.
The Census Bureau, likewise, called on MicroPact for a tracking system to manage correspondence with citizens, Congress and federal workers related to the 2010 Decennial Census. The Agriculture Department in November signed a 500-user purchase of entellitrak so the Natural Resource Conservation Service can track improvements made to internal controls.
MicroPact's diverse customer base speaks to the versatility of their applications and the ease of implementations. "We pride ourselves on paying close attention to the customer's needs and can demonstrate with application prototypes how our applications can achieve their goals," said Growson Edwards, vice president of business development for MicroPact.
MicroPact's agility and adaptability means growth for the company is a long-term prospect. "Production versions can go live within weeks to months, not years. Once agencies start using our applications, we often find they'll come back for wider uses and bigger installations," Edwards said.
"It's what we're able to do for a customer that keeps us growing," Collo said. "Challenging economic times haven't slowed our momentum and we don't doubt next year will be even better."
About MicroPact, Inc.
MicroPact, based in Herndon, Virginia, has gained a national reputation as the developer of a new generation of advanced data-tracking software. Recognized for its applications and pioneering value across many industries, MicroPact has extensive experience in the design, development, implementation, and ongoing maintenance of various business management applications and reporting systems.
With proven solutions and an innovative approach, MicroPact has won the respect of corporate and government clients throughout the U.S., as well as a number of prominent awards. MicroPact continues to shine for outstanding performance and managed growth and has been recognized for outstanding growth achievements. This successful growth record enables MicroPact to both attract a talented staff and continuously produce quality software products. For more information, please visit www.micropact.com.