Mid-Hudson Valley Federal Credit Union Expands 24/7 Personal Teller Service

KINGSTON, N.Y., Aug. 19 /PRNewswire-USNewswire/ -- Mid-Hudson Valley Federal Credit Union (MHV) recently expanded their exclusive 24/7 Personal Teller (PT) Service to 2 additional locations in Dutchess County.  The new PT locations are at existing branch offices off of Rt.9, on IBM Road, in Poughkeepsie and in the Firehouse Plaza, on South Broadway, in Red Hook.  24/7 Personal Tellers are also currently available across the Hudson Valley in MHV's Rhinebeck, Highland, Newburgh, Saugerties and both Kingston branch locations.

24/7 Personal Teller Service gives members the option to conduct their daily banking any time, any day of the week, including most holidays when financial institutions are usually closed for service. Through this technology you can speak to a real, live teller through a two-way video portal just as you would when you visit the branch during regular business hours. As described by an MHV member in a recent survey, "Too often technology and convenience come at the expense of personal interaction, but you found a way to do both!" Mid-Hudson Valley Federal Credit Union members can conduct virtually all of their banking transactions such as deposits, withdrawals, loan payments, ask account questions and get more information on products and services.

The 24/7 Personal Teller represents the state-of-the-art customer service technology and the biggest retail banking development since the ATM.  Developed by uGenius Technology, Mid-Hudson Valley Federal Credit Union was among the first financial institutions to deploy the technology in the nation and is the exclusive service provider in the region.  Robert Michaud, MHV SVP of Marketing states, "Credit unions pride themselves on the concept of people helping people. Providing personal service 24/7 is an important part of how MHV delivers on that credit union promise."

And according to Bill Spearman, MHV President and CEO, "It is ironic that the most advanced technology in transactional banking involves making humans once again part of the picture. Understanding that the 24/7 PT is really about expanding access to our highly rated member services team is an important concept for us as we continue to build our brand on member convenience."

Mid-Hudson Valley Federal Credit Union is a member-owned credit union serving individuals and businesses throughout Ulster, Dutchess and Orange counties. Since 1963, MHV has helped to make our members' lives easier by providing complete and convenient financial solutions because we provide a member experience driven by innovative technology, reliable service and easy access.  MHV provides a wide array of personal and business banking solutions, low rate financing, and convenient e-Services to our members. Visit http://www.mhvfcu.com for more information.

SOURCE Mid-Hudson Valley Federal Credit Union