Midco Connections Celebrates 30 Years of Success

SIOUX FALLS, S.D., Sept. 25, 2012 /PRNewswire/ -- Midco Connections, a leader in contact center solutions, has reached a significant milestone.  Since 1982, Midco Connections has been dedicated to helping companies boost revenues and increase customer loyalty.  Midco Connections call centers, strategically located in Sioux Falls, South Dakota and Fargo, North Dakota prove that the coveted US based Midwest work ethic and clear speech makes for unsurpassed quality in inbound and outbound call support, email response and live chat.  With great people, great training and great results, Midco Connections delivers 24/7/365.

"We are extremely proud of our accomplishments over the past thirty years serving various industries as their branded contact center," said Cordell Brooks, the Vice President of Midco Connections.  "The Key to our success is the ability to customize our platform to maximize the service level provided to our clients and their customers; blending quality personal contact while leveraging current technological advancements.  As a multi-site operation compliant with both Payment Card Industry (PCI) and Health Insurance Portability and Accountability Act (HIPAA) requirements we offer clients the same features and benefits as the largest industry players in a flexible and responsive environment.  With the advent of our Fargo, North Dakota center in 2011 we have rounded out our ability to deliver the genuineness and conscientiousness of the Midwest employee coupled with accent neutral speech.  We are confident that this business model will continue to ensure our clients' branding success over the next thirty years."

About Midco Connections

Midco Connections is a wholly owned subsidiary of Midcontinent Media and supports locations in Sioux Falls, South Dakota and Fargo, North Dakota.  Midco was founded in 1982 as a Telephone Answering Service, and in just a few years it became clear that our customers wanted more than just an answering service – they wanted comprehensive customer care offering product knowledge, shipping information, answers to callers' questions, data intake ability and above all excellent customer care.  In short, they wanted quality call center services.

Find more information about Midco Connections at www.midcoconnections.com

Contact Information
Cordell Brooks, Vice President
Midco Connections
605-275-5450
[email protected]

SOURCE Midco Connections