This report provides valuable information, analyses and statistics into the mobile operators in markets of the Middle East and includes the countries of Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Syria, Turkey, United Arab Emirates and Yemen.
Mobile operators across the Middle East have faced extraordinary challenges in 2020 with the COVID-19 pandemic impacting on most facets of mobile services and operations. The operators have had to quickly meet the increased demand for online communication and Internet services, stemming from citizens working and studying remotely, along with supporting service providers offering tele-health and e-education solutions.
In Saudi Arabia, for example, mobile operators have demonstrated a keen sense of social responsibility during the pandemic by launching various initiatives to support society in terms of education, enterprise, and healthcare. Saudi Telecom Company (STC) and Royal Philips (a healthcare solution provider) worked together to develop and implement solutions based on Artificial Intelligence (AI) which allow doctors to treat and diagnose patients remotely.
Many of the operators have observed a change in consumer behaviour during the pandemic, with Du from the United Arab Emirates, for example, experiencing a decline in mobile revenues which was partly attributed to a shift by consumers towards pre-paid mobile phones rather than fixed contracts, in order to manage personal budgets throughout the crisis. Revenues from roaming services have also been impacted upon with less travel and movement by citizens.
Despite the acute disruption to the Telcos usual business operations; a number of the operators have continued to work on their original strategic plans for 2020 and while progress towards 5G may have slowed, it is still a key priority for many of the operators across the Middle East.
Some operators experienced a decline in roaming revenue due to the impact of the COVID-19 outbreak.
The virus outbreak has led to an increased demand for tele-health and e-education services and collaboration with mobile operators to deliver such services.
Many mobile operators in the Middle East have formed partnerships in order to develop and progress 5G readiness.
Key Topics Covered:
1 Mobile operators and COVID-19
2 Country impact of COVID-19 2.1 Bahrain 2.2 Iran 2.3 Iraq 2.4 Israel 2.5 Jordan 2.6 Kuwait 2.7 Lebanon 2.8 Oman 2.9 Qatar 2.10 Saudi Arabia 2.11 Syria 2.12 Turkey 2.13 United Arab Emirates 2.14 Yemen
3 Regional mobile overview 3.1 Middle East country summary
4 Regional mobile statistics 4.1 Middle East mobile subscriber growth 4.2 Middle East mobile data and smartphone growth 4.3 Middle East major operators and subscribers
5 Bahrain 5.1 Market analysis 5.2 Mobile network developments 5.3 Subscriber registration 5.4 Roaming tariff reduction 5.5 Mobile Termination Rates (MTR) 5.6 OTT providers 5.7 Spectrum developments 5.8 Major mobile operators
6 Iran 6.1 Market analysis 6.2 Mobile network developments 6.3 Major mobile operators
7 Iraq 7.1 Market analysis 7.2 Mobile regulatory issues 7.3 Major mobile operators
8 Israel 8.1 Market analysis 8.2 Operator statistics 8.3 Mobile network developments 8.4 Major mobile operators 8.5 MVNOs
9 Jordan 9.1 Market analysis 9.2 Mobile regulatory issues 9.3 Major mobile operators
10 Kuwait 10.1 Market analysis 10.2 Operator statistics 10.3 Mobile regulatory issues 10.4 Major mobile operators
11 Lebanon 11.1 Market overview 11.2 Operator statistics 11.3 Mobile regulatory issues 11.4 Major mobile operators
12 Oman 12.1 Mobile market analysis 12.2 Operator statistics 12.3 Mobile regulatory issues 12.4 Major mobile operators
13 Qatar 13.1 Market overview 13.2 Operator statistics 13.3 Mobile regulatory issues 13.4 Major mobile operators
14 Saudi Arabia 14.1 Market overview 14.2 Market analysis 14.3 Operator statistics 14.4 Mobile network developments 14.5 Major mobile operators
15 Syria 15.1 Market analysis 15.2 Mobile network developments 15.3 Major mobile operators
16 Turkey 16.1 Market analysis 16.2 Mobile network developments 16.3 Major mobile operators
17 United Arab Emirates 17.1 Market analysis 17.2 Major mobile operators
18 Yemen 18.1 Historical overview 18.2 Market overview 18.3 Regulatory issues 18.4 Major mobile operators
19 Glossary of abbreviations
Mobile Telecommunications Co (MTC)/Zain
Ooredoo Kuwait (previously National Mobile Telecommunication Co (NMT)/Wataniya Telecom)
Kuwait Telecom Company (KTC)/Viva
Telecommunication Company of Iran (TCI)
Mobile Communications Iran (MCI)
Tamin Telecom (Rightel)
Mobile Telecommunications Company of Isfahan (MTCE)
Telecommunication Kish Company (TKC)
Iraqi Telephone and Postal Company (ITPC)
Jordan Telecom Group/Orange
Saudi Telecom Company (STC)/Bravo
Integrated Telecom Company (ITC)/Bayn Consortium
GO Telecom/Etihad Atheeb
Mobily/Ettihad Etisalat/Bayanat Al-Oula
Lebara KSA/Etihad Jawraa
Virgin Mobile Middle East & Africa (Virgin Mobile MEA)