MMI Reaches 85,000 Consumers Due to CARD Act Provision

Oct 16, 2013, 18:15 ET from Money Management International

MMI supports positive consumer benefits gained from Card Act announced in CFPB study

SUGAR LAND, Texas, Oct. 16, 2013 /PRNewswire-USNewswire/ -- Money Management International (MMI) supports the positive consumer benefits gained from the Credit Card Accountability Responsibility and Disclosure Act of 2009 as described in a recent study by Consumer Financial Protection Bureau.  Although not highlighted in the findings, one important aspect of the Act's requirements is that card issuers are now required to include a toll-free number to access information about credit counseling services on cardholder account statements. 

"MMI alone has received 85,000 calls since 2010 as a direct result of the CARD Act requirement to include a phone number for credit counseling," said Joanne Kerstetter, vice president of government relations for MMI. "We believe that the phone number appearing on consumer statements encouraging the use of credit counseling and financial education assistance has also contributed to the positive results seen since the enactment of the CARD Act."

Many of the calls MMI receives from the CARD Act toll-free number are from consumers simply seeking financial education and other information.  However, about 30 percent – roughly 27,000 calls – has resulted in counseling sessions covering financial issues such as debt and budget analysis, delinquent mortgage assistance, bankruptcy counseling and reverse mortgage counseling.

"MMI appreciates the lawmakers responsible for enacting this requirement and the creditors who allow us to help consumers through their hotline," said Kerstetter.

MMI is proud to join the many other credit counseling organizations receiving calls in support of this important service offered by credit card issuers.  Many consumers who receive help with their finances from MMI as a result of calling the number on their credit card statements are able to repay their creditors and learn how to better manage their finances today as well as in the future.  To learn more about MMI's counseling and financial education programs, visit  

About Money Management International
Money Management International (MMI) is a nonprofit, full-service credit-counseling agency, providing confidential financial guidance, financial education, counseling and debt management assistance to consumers since 1958. MMI's counselors are both HUD certified to deliver housing counseling services, including delinquency mortgage counseling, and approved by the EOUST to deliver bankruptcy counseling and education. Counseling is available by appointment in branch offices and 24/7 by telephone and Internet. Services are available in English or Spanish. To learn more, call 800.432.7310 or visit

Tanisha Warner
Media Relations

SOURCE Money Management International