MSC Achieves ISO 9001:2008 Certification For Customer Fulfillment Centers

Dedicated Team of Industry Experts Demonstrates MSC's Commitment to Quality Management Standards and Sustainable Change

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Nov 12, 2014, 09:00 ET

MELVILLE, N.Y., Nov. 12, 2014 /PRNewswire/ -- MSC INDUSTRIAL SUPPLY CO. (NYSE: MSM), a leading distributor of Metalworking and Maintenance, Repair and Operations ("MRO") supplies to industrial customers throughout North America, is pleased to announce that it has received ISO (International Organization for Standardization) 9001:2008 certification for its largest Customer Fulfillment Centers (CFC) in the United States. This achievement demonstrates MSC's commitment to high-quality standards, continual improvement and customer satisfaction. ISO 9001:2008 certification is awarded to organizations that meet specific requirements for assuring quality in the services and products they supply. This certification – an internationally recognized standard for quality-management practices – marks an important milestone in MSC's commitment to operational excellence.

"We are excited to have achieved the ISO 9001:2008 certification for our largest Customer Fulfillment Centers. It represents both our commitment to manufacturing and supplier excellence, as well as the principle that underlies everything we do: we work to consistently meet and exceed our customers' expectations," said Doug Jones, executive vice president and Chief Supply Chain Officer at MSC. "Our team continuously seeks opportunities to improve the quality of the solutions and services we provide to our customers, and this certification underscores our ability to do just that."

The ISO 9001:2008 quality management system standard was developed and published by the International Organization for Standardization (ISO) and establishes criteria for an effective quality management system for manufacturing and service companies. Key focus areas of ISO 9001:2008 include customer satisfaction assurance, enhanced efficiencies and establishing processes for consistent improvement.

MSC has been helping manufacturers improve their MRO supply chain processes for more than 70 years. MSC is uniquely able to provide customers with the most advanced technical expertise and counsel on the production floor, which keeps their operations running and increases their productivity.

About MSC Industrial Supply Co.
MSC Industrial Supply Co. is one of the largest distributors of Metalworking and Maintenance, Repair and Operations ("MRO") supplies to industrial customers throughout the United States. MSC employs one of the industry's largest sales forces and distributes approximately 600,000 industrial products from approximately 3,000 suppliers. In-stock availability is approximately 99%, with next day standard delivery to the contiguous United States on qualifying orders up until 8 p.m. Eastern Time. For more information, visit MSC's website at http://www.mscdirect.com.

SOURCE MSC Industrial Supply Co.