MSX International Expands To Thailand With Warranty Parts Evaluation Center

Sep 24, 2013, 12:07 ET from MSX International

WARREN, Mich., Sept. 24, 2013 /PRNewswire/ -- MSX International (MSXI), a provider of services and technology solutions that help automakers and other global organizations improve retail network performance, talent acquisition and management, has opened a subsidiary in Bangkok, Thailand. MSXI's main activity in Thailand is a Warranty Parts Evaluation Center (WARPEC), based in Rayong, and the company also has started dealer support initiatives.

"The new facility in Thailand allows the company to be centrally located in the growing Asia-Pacific region," said Fred Minturn, President and CEO, MSXI. "The MSXI team strives to secure business opportunities in emerging markets, such as Thailand, to better serve our clients worldwide with global automotive knowledge and local implementation."

Through its WARPEC facility, MSXI will help its client and associated suppliers reduce warranty expenditures. Selected parts, replaced by dealerships under warranty, will be sent to the WARPEC facility for analysis, helping to enhance part quality. The operation in Rayong opened in July and is currently receiving and analyzing parts.

The MSXI Thailand team is led by Xavier Vandame, Managing Director of Asia-Pacific operations. The WARPEC facility in Australia has been successfully operating for more than 15 years, helping MSXI's client better manage product quality and warranty expenditure.

"This new subsidiary allows us to increase our coverage in Asia Pacific. Our clients often require regional solutions and subject matter expertise in Asia Pacific to support their growth" said Xavier Vandame, Managing Director, MSXI Asia Pacific.

In addition to Thailand, MSXI has expanded its presence throughout the world since 2009 with new offices in Japan, China, India, Hungary, South Africa and the Czech Republic to support revenue growth of 60 percent, reflecting new business with virtually all of the global automotive manufacturers and important new customers in a variety of industries.

About MSXI
For more than 70 years, MSXI has provided technology and services to the world's largest companies to improve their retail network performance and talent acquisition strategies. The Retail Network Solutions group partners with global automakers to enhance the retail customer lifecycle by streamlining business processes to positively impact revenue and performance. The company's Human Capital Solutions group collaborates with clients to enhance its talent acquisition and management, including permanent and contract labor, statement of work and purchase services. Detroit-based MSXI has an expert team of 5,000 employees strategically servicing clients in more than 50 countries. For more information, please visit

SOURCE MSX International