MyCorporation Uncovers How Small Business Owners Maintain Long-Term Relationships with Their Customers
CALABASAS, Calif., Sept. 15, 2015 /PRNewswire/ -- As a small business industry resource, MyCorporation.com identified the top ways small business owners maintain long-term and valuable relationships with customers. Analysis and insight is provided in MyCorporation's article, "Experts Weigh In: How do you build long-term relationships with your customers?"
"Building a strong customer base is an important part of the equation when running a successful small business, but creating long-lasting relationships with those customers is what will ultimately make or break your business. We wanted to see how other small business owners are keeping their customers around for the long haul," said Deborah Sweeney, CEO of MyCorporation.
MyCorporation polled entrepreneurs in the small business community to ask them how they're building long-term relationships with their customers. Such strategies included creating a loyalty program, giving customers gifts, email marketing, and being available to customers after normal business hours.
Diane Helbig of Seize The Day Coaching focuses on keeping up consistent communication with her customers. "The best way to build long-term relationships with your clients is to establish a consistent dialogue that does not always revolve around what you sell. The more you know about what's going on with your clients, the more you build a sense of trust with them."
As an industry leader, MyCorporation.com has reliably and affordably helped over 1 million small business owners incorporate their businesses and form LLCs. When you're ready to start your own business or franchise, give MyCorporation a call at 1 (877) 692-6772 Monday through Friday at 7 AM – 5 PM PT or visit us at mycorporation.com.
SOURCE MyCorporation.com
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