MyCorporation Uncovers What Customers Look For in a Small Business

CALABASAS, Calif., Oct. 8, 2015 /PRNewswire/ -- With a proven history of OTTS (over the top service) and supporting entrepreneurship in the incorporation and LLC formation industry, MyCorporation.com is debuting their latest research-based article, "Experts Weigh In: Why do customers choose your business?"

"Figuring out how to separate yourself from the competition is a huge part of owning a small business. Each business brings something different to the table when it comes to getting customers in the door. We wanted to find out what small business owners think their biggest draw is," said Deborah Sweeney, CEO of MyCorporation.

MyCorporation polled entrepreneurs in the small business community to ask them this multiple choice question: "Between customer service, pricing, and the product/service itself, what is your biggest draw?" In the end, customer service came out on top at 50%. Product came in second at 43%, and product came in dead last at .06%.

Chaz Cervino of Today's Business believes exemplary customer service is the reason customers keep coming back for more.

"Clients choose Today's Business for our outstanding customer service. We strive to provide individualized 24/7 services for each client, regardless of the many clients we have," said Cervino.

As an industry leader, MyCorporation.com has reliably and affordably helped over 1 million small business owners incorporate their businesses and form LLCs. When you're ready to start your own business or franchise, give MyCorporation a call at 1 (877) 692-6772 Monday through Friday at 7 AM – 5 PM PT or visit us at mycorporation.com.

SOURCE MyCorporation.com

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http://www.mycorporation.com