NAPA Anesthesia's RCM Team Helps a Client Recover $250K+ in Missed Revenue, and That's Just One Audit

SUNRISE, Fla., June 30, 2025 /PRNewswire/ -- What do a coding modifier, an IT glitch, and a missing attestation have in common? They were all costly errors for hospitals until North American Partners in Anesthesia (NAPA) stepped in. Through its specialized Clinical Documentation Improvement (CDI) team, NAPA helped one New England hospital recover more than $250,000 in lost annual revenue tied to an IT error feeding inaccurate data from the hospital through to the anesthesia billing process.

At another facility, the issue wasn't technology, but documentation. A deep-dive audit revealed gaps in provider attestations, resulting in incorrect coding and thousands in missed reimbursements. NAPA's CDI and revenue optimization teams worked with hospital leadership to course-correct and set the hospital's revenue cycle back on track.

"At NAPA, we know that small documentation gaps can lead to major revenue loss, especially in anesthesia, where billing complexity is the rule, not the exception," said Lynn Van Houten, Senior Vice President of Revenue Cycle Management at NAPA. "Our CDI team's ability to pinpoint issues, collaborate with clinical and IT teams, and drive sustainable solutions is a testament to the power of specialty-specific focus and operational excellence."

Using proprietary dashboards, EMR-integrated analytics, a five-step reconciliation process, and decades of anesthesia experience, the CDI team identifies billing breakdowns, improves documentation accuracy, and ensures every eligible dollar is captured.

About North American Partners in Anesthesia
As a clinician-led organization, North American Partners in Anesthesia (NAPA) is redefining healthcare, delivering unsurpassed excellence to its partners and patients every day. NAPA has grown to become the nation's single-specialty leader in anesthesia. Our nearly 5,000 clinicians serve more than 2 million patients annually at nearly 400 healthcare facilities in 23 states. For more information, please visit NAPAanesthesia.com.

SOURCE NAPA Management Services Corporation