NCQA conducted a formal review of the PatientPoint Care Coordination Platform as it relates to PCMH 2011 requirements and awarded PCMH prevalidation with approved autocredit for functionality that completely meets specific factors within PCMH 2011 standards and guidelines. The PatientPoint Care Coordination Platform has been prevalidated for 16 factors with an emphasis on patient access and continuity, population management, care coordination and medication management. As a result, approved autocredit can be transferred to practices utilizing the PatientPoint prevalidated functionality to help achieve NCQA PCMH recognition.
Established patient-centered medical homes have demonstrated improved quality outcomes and reductions in the total cost of care. According to the Patient Centered Primary Care Collaborative's (PCPCC) 2012 Review of Cost & Quality Results, several PCMH organizations reported lowering the cost of care by up to 20 percent and reducing hospitalizations and ER visitations by up to 50 percent. By having software prevalidated by NCQA, PatientPoint is poised to drive continued growth and transformation of physician practices to PCMH and other accountable care initiatives.
"The patient-centered medical home is driving better, more affordable healthcare by improving the coordination of care and by fostering population health management," said NCQA President Margaret O'Kane. "By providing software that helps physician practices build the patient-focused, coordinated care infrastructure expected of NCQA patient-centered medical homes, PatientPoint is helping practices be part of modern healthcare's most important transformation. Medical homes are the way of the future, and the PatientPoint Care Coordination Platform is helping practices get there."
The PatientPoint Care Coordination Platform automates many of the processes required to more meaningfully coordinate and manage care of the patient population. By aggregating data from EMRs, health plans and patient self-reported information, the platform is able to identify and reconcile gaps in patient care. Leveraging innovative patient engagement tactics including IVR, secured messaging, mobile applications and tablet based check-in, the PatientPoint platform automates the pre-care outreach to noncompliant patients on behalf of the physician, streamlines clinical processes at the point of care, and facilitates patient adherence to required medications and compliance to care plans post care. As a result, physician practices seeking to operationalize PCMH and ACO can gain up to 30 percent more in clinical and administrative efficiencies.
Khalid Moidu, MD, CIO at Family Physicians Group, an Orlando, Florida-based multi-specialty group with more than 120 physicians from Jacksonville to St. Petersburg, states, "As a CMS Shared Savings ACO with 25 sites that are NCQA PCMH Level III accredited, the accomplishments and future challenges require our team to apply innovative information management solutions to support care providers. With the key focus being care management and care coordination, we are building and investing in information management tools that support the care providers and are patient centric. We partnered with PatientPoint to support and streamline our care coordination processes; and now that the PatientPoint Care Coordination Platform is prevalidated by NCQA for medical home, we see the recognition validates the application and the evidence source. As we go forward it will enable our care team to efficiently track and maintain our NCQA Level III status."
"NCQA's PCMH program plays a central role in helping physician practices develop the infrastructure for automating population health management, care coordination and patient engagement. We believe the PCMH model is pivotal and foundational to reducing the cost of care and improving the health of the population," said Raj Toleti, president of Care Coordination Solutions at PatientPoint. "We are pleased and honored to have our care coordination platform prevalidated by NCQA so our clients can more readily achieve PCMH recognition and enhance the patient experience."
PatientPoint will be listed on NCQA's PCMH Prevalidation Program webpage. Visitors to the site will be directed to [email protected] to receive additional product-related information.
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers. Please contact [email protected],if you have questions related to press releases.
PatientPoint is an innovator and leading provider of patient and physician engagement solutions at the point of care. The company serves more than 61,000 physicians across all programs, and more than 550 hospitals throughout the U.S., and reaches over 456 million patient and caregiver visits each year. The PatientPoint award-winning health information and care coordination products drive meaningful outcomes for patients, healthcare providers and program sponsors. For more information, visit www.patientpoint.com.