DALLAS, Jan. 13 /PRNewswire/ -- Unified360, a unified communications solutions provider, today announced Jim Watson joining their leadership team as Vice President of Operations. Mr. Watson joins Unified360 with over 29 years experience in the communications industry.
Jim has supervised many professional services teams specializing in customer support, managed services and training. Prior to joining Unified360, Jim served as Director of Operations at Mercury Communication Services where he was responsible for managing their implementation and support teams.
Prior to Mercury, Jim served as General Manager of NEC Unified Solutions, Inc. At NEC, Jim supervised the delivery of technical support for NEC voice and data products for all North American dealers while maintaining 90+% customer satisfaction metrics. Additionally, he was responsible for expanding NEC's existing network monitoring service into a complete, managed services package significantly increasing managed services revenue.
"We are very fortunate to have Jim's leadership as we expand our scope for growth as a company and our relationships with our current and future clients," stated Jeff Rothell, Chief Operating Officer for Unified360. "Jim will prove to be a great asset to Unified360 and his knowledge and experience will help Unified360 with our continued growth regionally."
Unified360 is a unified communications solutions provider based in Dallas, Texas. As a Premier business partner with Cisco Systems with a host of strategic solutions including a wide range of communication and managed services, Unified360 is a leading provider to SMB and large enterprise organizations for next generation communication solutions. Unified360 focuses helping companies realize a return on their technology investments and assist in driving down communication costs while delivering revenue enhancements to help them run more efficiently.
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