New MSL Data Identifies Specific Barriers to Entry and Success for Diverse Creators

The agency also announced two new actions, including providing transparency into its own practices

NEW YORK, July 24, 2023 /PRNewswire/ -- Today, MSL U.S. released new data identifying critical moments, milestones and barriers in a diverse creator's professional trajectory. In particular, BIPOC creators experience the most notable hurdles entering the field: while 73% of white influencers will have landed their first paid engagement within a year, just 46% of BIPOC talent will reach the same milestone – a delay that ultimately impedes their long-term success. MSL has also announced two actions it is taking as a follow up to industry-leading 'Time to Face the Influencer Pay Gap' report, including publishing its own pay equity best practices.

"With these new data, best practices for benchmarking and commitments, MSL is continuing critical work to improve DEI in the influencer marketing space at a time when creators are continuing to evolve the professional community," said MSL U.S. CEO Diana Littman. We encourage the industry to move from advocacy to action and applaud those in our industry who are driving awareness and change around this important issue."

Key takeaways from MSL's latest data include:

A new world: creators wield unprecedented influence with Gen Z
MSL's latest consumer pulse survey found Gen Z is nearly twice (43%) as likely to be influenced by social media influencers compared to previous generations of Americans (22%), with Americans aged 45+ most influenced by experts (70%) and journalists (59%).

With Gen Z (18 to 26 years old) emerging as the world's most powerful and diverse consumer by 2026¹, achieving equity for diverse creators in influencer marketing is a moral and business imperative.

"While there has been some debate around the future of the creator economy and how much influence they actually wield, the bottom-line is that Gen Z is unpersuaded by standard marketing and demand a high degree of engagement — which means influencers, especially with lower follower count hold an outsized value. Our pulse check gave us a clear signal of exactly that. Simply put, reaching this audience who are driven by values like authenticity and equity means unleashing a diverse team of influencers who don't just look like them but share their mindset and values," said Shreya Mukherjee, MSL U.S. Chief Strategy Officer.

The first year: a pivotal moment in a diverse creator's journey
Diverse creators must work harder and smarter to succeed as a professional influencer or creator. MSL's research pinpoints the first moment of pay disparity in a white versus BIPOC influencer's career – the very beginning. By the end of their first year in the influencer marketing industry, white influencers are nearly twice as likely (73%) to get a sponsored brand deal than BIPOC influencers (46%).

Additional findings on barriers to entry and success creators face include:

• Compared with BIPOC influencers, white influencers are twice as likely to secure their first brand partnership in the first six months of influencer work – a critical milestone in a creator's career (42% white vs 21% BIPOC).
• A strong majority of BIPOC influencers (81%) state they must work harder to be successful on social media compared to white influencers (70%).
• Perceptions of bias driven by a lack of transparency around platform algorithms are significant concerns. BIPOC influencers say that platform algorithms were the top barrier to their success (37%).

"The realities of pay inequity run much deeper than the amount written on a check to an influencer. As our data reveals, persistent undervaluing of the worth of BIPOC-created content can be masked by looking only at the dollar value of an influencer's contract," said Rob Davis, MSL U.S. Chief Digital Innovation Officer. "To reach true pay equity, it is incumbent upon brands and agencies to define the total value a creator brings before settling on pay rates. Hiring an influencer is not just about creating content; we are paying for their talent, their reach and the quality of the audience they have built."

Lack of equitable pay: Black and BIPOC creators charge less for more
MSL's latest data found Black and BIPOC creators often charge less per post, despite having a higher median number of followers across platforms. This suggests gaps in equity, fairness and transparency drive a systemic undervaluation of BIPOC influencers.

The findings also suggest Black and BIPOC influencers are held to a different standard than white influencers for less pay:

• When looking specifically at Instagram stories, Black influencers make 67% less than white influencers (White: $1,500; Black: $500).
• BIPOC creators report making up to 67% less per in-feed Instagram post. Additionally, BIPOC and Black creators charge 25% less for sponsored YouTube content compared to white creators.
• More than six in ten Black (65%) and BIPOC (64%) influencers feel unfairly impacted by a lack of transparency of influencer pay rates, and over half of BIPOC influencers feel unfairly treated by social media platforms (54%).
• Twice as many Black influencers say ethnicity negatively affected their pay compared to white influencers, and nearly a quarter (23%) of Black influencers say their ethnicity played a role in being offered a lower rate than expected, with only 12% of white influencers expressing the same sentiment.

Equity comes from looking at everything a creator brings to the table, and this latest data underscores the need for creator compensation to be calculated as a combination of multiple social media metrics, resonance and content quality. Hiring an influencer is not just about creating content. Brands are paying for talent, reach, quality, engagement and much more.

Steps toward equity
A recent study by The Myers Report finds nearly two thirds of respondents (61%) feel the media and advertising industry overall is doing its best to advance DEI, while only less than half of Black respondents shared the same sentiment².

MSL is committed to driving change and taking actionable steps towards equity, ensuring everyone is moving from advocacy to action. These latest steps include:

• Influencer Equity Best Practices. As part of this data release, MSL has published its own guidelines and best practices, including its red flag system. By transparently sharing the agency's own best practices, MSL encourages the adoption of these best practices across the industry as an important step to increasing discoverability for BIPOC creators and ultimately closing the influencer pay gap.
• Creator Evaluator. In order to even the playing field, MSL will develop an algorithmic standard blending social media metrics (views, engagement, follower count, etc.) along with categorical relevance (content type, brand category, exclusivity, boosting rights, etc.), which the agency will use when evaluating influencer pay. MSL will consult with industry leaders and allies driving work in this space, including those convened at MSL's closed-door July 2022 influencer equity summit (a follow up to MSL's 2021 'Time to Face the Influencer Pay Gap' commitments).

Additionally, MSL's partnership with The Influencer League extends into 2023, including the creation and implementation of an industry-leading curriculum covering best practices, content creation, pricing and negotiation for creators.

Methodology
MSL's latest survey engaged influencers, brands and agency leaders in providing insights into experiences, challenges and practices related to diversity, inclusion and pay equity. 

MSL conducted comprehensive research from October 2022 to March 2023. The work encompasses a multi-platform research approach, including expert interviews; this primary research tapped into 550 U.S. influencers, review of the cultural, societal and influencer landscape; and distinct findings from MSL's proprietary influencer marketing platform, Fluency. Influencers surveyed were asked to report their follower count engagement rate, views, pay rates, race and income from brands. Additionally, MSL and Reputation Leaders surveyed a nationally representative sample of 1,000+ consumers in the US about cultural and societal influencers.

About MSL
MSL is a global leader in public relations focused on growing business and building reputation for clients through the power of influence. With 2,000 talented team members in more than 100 cities across the world and a legacy spanning 50 years, the award-winning agency is driven to advancing the communications industry through cutting-edge analytics, unique creative, impactful earned-first storytelling, strategic stakeholder engagement and sophisticated influencer marketing. For more information, please visit mslgroup.com.

¹ Fry, R., & Parker, K. (2018, November 15). Early benchmarks show "post-millennials" on track to be most diverse, best-educated generation yet. Pew Research Center's Social & Demographic Trends Project. https://www.pewresearch.org/social-trends/2018/11/15/early-benchmarks-show-post-millennials-on-track-to-be-most-diverse-best-educated-generation-yet/

² The Myers Report. (2020, June 13). The black-white divide on industry diversity efforts. here's the facts. MediaVillage.org. https://www.mediavillage.com/article/survey-is-the-media-and-advertising-community-doing-its-best-to-advance-diversity-equality-and-inclusion/

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SOURCE MSL