NEW YORK and SYDNEY, April 20, 2018 /PRNewswire/ -- OnDeck® (NYSE: ONDK), the leader in online lending to small business, today named New View Window Cleaning of Sydney, Australia as the OnDeck Small Business of the Month for April, 2018. The husband and wife-owned professional window cleaning service is the first small business in Australia to earn the OnDeck customer spotlight award.
Max Macarthur and his wife, Deborah, started New View 11 years ago after immigrating to Australia from the United Kingdom. Upon arriving in Sydney, they sought out the right business opportunity, purchased an existing window cleaning service and got busy obtaining a business visa. Two years later, New View was up and running and the Macarthurs were full-fledged Australian citizens.
Since 2007, New View has grown to serve a wide range of customers across the Northern and Eastern Sydney beaches and throughout the greater Western Sydney region. The Macarthurs handle commercial and residential accounts, with construction cleans and residential homes making up the majority of their business.
When their business required more capital in April 2017, Max and Deborah began researching online for a short-term financing solution to cover commitments on several new large-scale jobs. Max went to his long-time bank, but was told a business loan would take four to six weeks to be approved. Instead, the Macarthurs checked their business credit online using OnDeck Australia's 'Know Your Score' product. Their business credit score quickly came up healthy and they applied online for an OnDeck loan. Max Macarthur tells the rest.
"We were approved by OnDeck in six hours or less, rather than the bank's quote of four to six weeks, says Max Macarthur, owner, New View Window Cleaning Service. "OnDeck's online process was remarkably quick, simple and efficient. Most importantly, they listened to my needs and understood that I couldn't wait forever and a day for a bank loan."
Max believes the banks are 'missing out' on business opportunities with clients like New View because small businesses cannot wait up to six weeks for funding. As a business owner, he doesn't view the need for cash to take on new jobs as a 'problem,' but rather as a normal part of growing a business. The Macarthurs have subsequently received three renewal loans from OnDeck and the capital they received has proven to be an easy and efficient way to fund their business growth.
"As a repeat customer, I can vouch for the first-class customer service at OnDeck," said Max Macarthur. "You always get to speak with a real person, who's both a product expert and extremely helpful. I would recommend OnDeck to any small business owner in need of funding. They understand a small business owner's needs like no one else."
"OnDeck is delighted to recognize the achievements of Max and Deborah in building their New View Window Cleaning business in Sydney," said Cameron Poolman, Chief Executive Officer, OnDeck Australia. "Since launching in Australia in 2015, we at OnDeck have been constantly inspired by business pioneers like the Macarthurs, whose hard work, vision and use of reliable online lending has opened new pathways for business growth."
The Small Business Spotlight series from OnDeck is designed to highlight and reinforce the vital importance of small businesses. Every month, OnDeck spotlights the achievements of its small business customers and how they are thriving as a result of receiving capital from OnDeck. To learn more, visit: http://www.ondeck.com/smallbusinessspotlight
About OnDeck OnDeck (NYSE: ONDK) is the leader in online small business lending. Since 2007, the company has powered Main Street's growth through advanced lending technology and a constant dedication to customer service. OnDeck's proprietary credit scoring system – the OnDeck Score® – leverages advanced analytics, enabling OnDeck to make real-time lending decisions and deliver capital to small businesses in as little as 24 hours. OnDeck offers business owners a complete financing solution, including the online lending industry's widest range of term loans and lines of credit. To date, the company has deployed over $8 billion to more than 80,000 customers in 700 different industries across the United States, Canada and Australia. For more information, please visit www.ondeck.com.