MILTON, ON, Sept. 17, 2013 /PRNewswire/ - ISB Canada, a fast-growing information sourcing company, has appointed Michael Thompson as its new CEO. He officially assumes the position effective immediately.
As a visionary leader in the areas of marketing, business strategy and customer service, Mr. Thompson is poised to drive the information sourcing firm forward in the areas of service delivery, retention and product quality and range, while dynamically expanding ISB's footprint across Canada and the United States. His goals also include bringing greater value to ISB customers through operational excellence and playing a more proactive role in the education of the insurance industry through the development of ISB-U educational workshops.
"Both insurers and corporations have recognized the value and benefit of receiving timely and accurate documentation in managing costs and minimizing risk in running their businesses," says Thompson. "With its superior expertise, excellent industry reputation, product range and customer-centric approach, ISB Canada has all the right ingredients to become the one-stop information sourcing company of choice for businesses on both sides of the border. Our goal is to have our customers spending time analyzing information and not searching for it!"
Prior to ISB, Mr. Thompson was at the helm of a major Canadian company specializing in supply chain management and innovative 1:1 marketing technology solutions. Before that, he had been vice president of a top-tier travel and leisure company where he drove record growth and created the largest wholly owned consumer travel business in North America with $1B of network sales.
"Thompson's impressive record of successfully building businesses, exceeding financial expectations and adding shareholder value is evident in each of his past portfolios, says Peter Martin, CEO Dalton First Financial, the investment company that owns ISB. "He possesses a unique ability to create and execute enterprise value propositions, deepen customer commitment, drive incremental profitability and create true marketplace differentiation--which we anticipate will be a tremendous asset to ISB Canada as it grows again this year."
For more than 15 years, ISB Canada has led the way in the delivery of documents and detailed pre-employment background screening. Its services have helped individuals and businesses validate property and casualty insurance claims and source/verify information on potential new hires. Through numerous partnerships, ISB is able to supply a wealth of quality information resources to its clients through a single source or "one stop shop" concept. ISB offers a unique blend of best practices, customized client services and innovative technology.
SOURCE ISB Canada Inc.