North American Van Lines Announces 2014 Pursuit of Excellence Winners
New Quality Program Encourages Excellence in Service, Operations
CHICAGO, March 11, 2015 /PRNewswire/ -- North American Van Lines, Inc., one of the world's largest moving companies, in conjunction with the NAMA (North American Movers Association) Quality Committee, proudly announces the winners of the 2014 Pursuit of Excellence award. This is the first "class" of Pursuit of Excellence winners.
Gold winners: |
Allen & Coles Moving Systems, Portland, Maine |
B.F. Fields, Erie, Pennsylvania |
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Ward northAmerican, San Antonio, Texas |
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Silver winners: |
Adams Transfer & Storage, Conroe, Texas |
Allen & Coles Moving Systems, Leominster, Maine |
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Clinton's Transfer, Blacksburg, Virginia |
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Mother Lode Van & Storage, Sacramento, California |
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Republic Moving & Storage, Chula Vista, California |
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Republic Moving & Storage, Temecula, California |
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Sterling Moving & Storage, Boston, Massachusetts |
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Bronze winners: |
A-1 Freeman, Oklahoma City, Oklahoma |
A-1 Freeman, Round Rock, Texas |
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A-1 Freeman, San Antonio, Texas |
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Advance Relocation & Storage, Savannah, Georgia |
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Anderson Transfer, Sumter, South Carolina |
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Beltmann Relocation, Kansas City, Kansas |
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Beltmann Relocation, Parma, Ohio |
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Hug-Condon Moving & Storage, New Orleans, Louisiana |
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Lloyd's Transfer & Storage, Berryville, Virginia |
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Ward northAmerican, Phoenix, Arizona |
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Ward northAmerican, Austin, Texas |
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Ward northAmerican, Garland, Texas |
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Ward northAmerican, Killeen, Texas |
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Ward northAmerican, Houston, Texas |
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Worldwide Moving Systems, Longmont, Colorado |
The Pursuit of Excellence program was designed to challenge the agents of northAmerican Van Lines to improve performance related to eight moving industry metrics: summer capacity growth, hauling growth, book/haul ratio, safety/CSA (compliance, safety, accountability), customer service ratings, claims frequency, claim severity, and sales growth. An agent achieves a gold, silver or bronze award based on the number of objectives that are met during the year.
"North American is a proud and historic brand in the moving and services industry," says Andy Kroll, Vice President and General Manager of North American Van Lines. "Our Pursuit of Excellence winners personify our van line's strong commitment to provide our customers with a consistently exceptional level of service. Our organization is exceedingly proud to have these high performers as part of the North American Van Lines family."
"The Pursuit of Excellence program is designed to reward individual northAmerican agents for excellence," adds Kevin Ankenbauer, North American Mover's Association President. "Through such individual motivation, the Pursuit of Excellence program will help create a 'winning' culture for our entire northAmerican agent network."
About North American Van Lines, Inc.
North American Van Lines, Inc., established in 1933, is a wholly-owned subsidiary of SIRVA Inc., a leading partner for corporations to outsource their mobility needs, relocating and moving their executives and staff globally. The moving company, with headquarters in Fort Wayne, Indiana, and more than 500 agents worldwide, handles corporate, government, military and private relocations, and operates in the U.S., Canada and more than 100 countries worldwide. North American Van Lines is the official mover of the Gary Sinise Foundation and Richard Petty Motorsports, and a sponsor of Habitat for Humanity ReStore resale outlets. Information on North American Van Lines, Inc. (U.S. DOT No. 070851) can be found on the Internet at www.northamerican.com.
Media Contact
Andy Kroll
North American Van Lines, Inc.
(260) 429-2103
Photo - http://photos.prnewswire.com/prnh/20150310/180865
SOURCE North American Van Lines, Inc.
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