ST. LOUIS, Jan. 26, 2015 /PRNewswire/ -- NurseWise, a national multilingual nurse triage and health education provider, today announced it has been awarded the Health Information Product (HIP) 2 certification from the National Committee for Quality Assurance (NCQA).
NCQA's HIP 2 certification is based on rigorous evaluations conducted by a team of health care professionals. A national oversight committee of physicians analyzes the team's findings and awards or denies certification based on compliance with NCQA standards.
"NCQA's HIP 2 certification demonstrates our emphasis on continuous improvement and commitment to quality at all levels of the organization," said Kim Tuck, RN, President and Chief Executive Officer of NurseWise. "For our clients and those they serve, it reflects our dedication to the highest quality service and assistance in addressing health, wellness and disease-prevention needs. With HIP 2 certification, our client partners can easily delegate their NCQA Member Connections (MEM 7) requirements to NurseWise."
Adding NCQA certification further reinforces NurseWise's standing as a top-tier nurse triage and health education provider. By providing and administering comprehensive health programs, NurseWise helps improve health outcomes for the populations its clients serve. According to the NCQA, by working with certified HIP vendors, NCQA accredited health plans receive automatic credit (100% compliance) toward their own accreditation survey. The result is a streamlined survey process and strengthening of partnership between high-performing organizations.
"Earning NCQA's HIP 2 certification demonstrates that an organization has expertise in gathering and disseminating healthcare information for health plan members," said James LaFlamme, NCQA's Vice President, Product Delivery.
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA's Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA's web site (www.ncqa.org) contains information to help consumers, employers and others make more informed health care choices.
NurseWise is a wholly owned subsidiary of Centene Corporation that is in the business of providing multilingual telehealth (nurse triage and health education) services. We partner with health plans, hospitals, providers, colleges and universities, and other specialty organizations to ensure all callers have access to high quality, appropriate care. Our services are designed to encourage callers to become active participants in their healthcare, engaging in activities that promote appropriate utilization of care resources as well as better health outcomes for individuals and their families. We have provided uninterrupted service every day since 1995. NurseWise's experienced Customer Care Professionals and Registered Nurses at our Clinical Care CentersTM across the country provide Care.Right.Now. through delivery of health information, education, and advice in a culturally and linguistically sensitive manner. NurseWise has locations in Tempe, Ariz.; El Paso, Texas; Tyler, Texas; Fort Lauderdale, Fla.; Atlanta, Ga.; and St. Louis, Mo. For more information, please visit our website at www.nursewise.com or contact us at [email protected].