PHOENIX, Nov. 6, 2013 /PRNewswire/ -- Global semiconductor capital equipment manufacturer OEM Group, Inc. announced the opening of its new Sales and Service Center in Yokohama Japan. Operating from this strategic central location, OEM Group Japan G.K., has doubled its staffing in the last 4 years. This new location is 2.5 times larger than the previous office opened in 2010. From this facility, OEM provides parts distribution throughout Japan for all of its customers, along with field service, technical call center and sales support. Additional space also allows for repairables services for critical equipment subassemblies and capital equipment refurbishment and reconfiguration. With increasing demand for its LEGENDS™ product portfolio in Japan, the larger facility provides the infrastructure for meeting their customers' needs.
In attendance at the Opening Ceremony were executives from OEM's largest customers, executives from Applied Materials Japan, with whom OEM partners to service the Varian Semiconductor Ion Implant market throughout Japan, Mr. Graham Stone from OEM's Board of Directors, as well as members of the local press.
"Our semiconductor equipment product offering has expanded from an initial single product line to the current range of fifteen different lines. In addition to the Japan head office, we have established a service office in Osaka, and a support base in Kumamoto in southern Japan. As a result of this ongoing success, we have now achieved the scale to respond to a wide variety of customer needs. We are confident our new premises will allow OEM Group Japan to make an even greater contribution to the success of our customers," said Takao Inagawa, OEM Group Japan President.
The facilities in Japan, and the recent openings of a Sales and Service Center and separate Manufacturing Center in Taiwan last month, demonstrate a strong commitment to customer service throughout the Asia-Pacific region, and accelerate OEM Group's momentum in introducing product lines to emerging markets.
"OEM Group is the industry's leader in supporting legacy capital equipment product lines. Through strategic acquisitions and licensing agreements, we now exclusively own and operate 15 'best in class' product lines globally. That includes owning and enhancing the Intellectual Property of each product line; and supporting customers with a dependable continuous supply of certified spare parts, qualified and experienced field service, engineering support, upgrade kits, and new and remanufactured equipment. Clearly, our install base of over 33,000 systems has become a critical component of the industry's shift to Asia-Pacific. As our markets evolve, OEM Group will also evolve, by establishing world class infrastructure to guarantee our customers' success," said Wayne Jeveli, OEM Group CEO.
OEM Group Japan G.K. contact information:
2-39-15, Hazawaminami, Kanagawa-ku, Yokohama City, Kanagawa 221-0866, Japan
Technical Support and Customer Service: +81 45 370 3523 Sales: +90 4958 8814
About OEM Group, Inc.:
OEM Group is a global manufacturer of new and remanufactured semiconductor capital equipment and upgrades focused on innovative and complete sustaining solutions for developed and emerging technologies. Our proven LEGENDS™ technology portfolio is based on exclusive intellectual property acquired from leading semiconductor brands, including: P5000™, Tegal™ Etch, Sputtered Films® Endeavor™, AMS™, MRC® Eclipse™, AGHeatpulse®, Varian® Sunset™, Lam® AutoEtch™ and Applied Materials-Semitool surface preparation equipment. OEM Group also provides foundry services designed for piezoelectric AlN films, yield-optimization and process development.
For details visit: www.oemgroupinc.com
Contact: Michael LaMonica
OEM Group Marketing
480.609.8565, ext 316
SOURCE OEM Group, Inc.