Omega Healthcare Debuts with a 96.7 Overall Performance Score in the Best in KLAS 2025 Ambulatory RCM Services (EHR Agnostic) Category

Achieves a Market Leader Position for Outsourced Coding
Rated for the First Time in the Extended Business Office: Large (>200 Beds) Category 

BOCA RATON, Fla., Feb. 11, 2025 /PRNewswire/ -- Omega Healthcare, a leading provider of technology-enabled healthcare solutions, today announced it was rated across three categories in the 2025 Best in KLAS: Software and Services report. Notably, Omega Healthcare achieved an overall performance score of 96.7 in its first time participating in the Ambulatory RCM (EHR Agnostic) category. Additionally, Omega Healthcare was named a Market Leader for Outsourced Coding, (ranked second with a score of 89.2); and debuted in the Extended Business Office: Large (>200 Beds) category, with a score of 88.

"We are very proud of the high scores we achieved across all three categories we participated in, especially A+ grades for Value and Loyalty, the ONLY A+ ratings received in the category, and straight As for Operations, Relationship and Services, in the Ambulatory RCM Services (EHR Agnostic) category," said Anurag Mehta, Co-Founder & CEO, Omega Healthcare.  "We are even more proud that this feedback comes directly from our customers which is a testament to the partnerships we have built and the quantifiable outcomes and value our teams have consistently delivered together. We cannot thank our clients enough for bringing us in as an integral part of their teams."

Omega Healthcare is focused on empowering healthcare organizations to address a plethora of RCM market challenges – from eroding profit margins and staffing shortages, to maximizing the full potential of AI/GenAI/Agentic AI and automation technologies – to deliver exceptional care while enhancing financial performance. Leveraging the Omega Digital Platform®, which provides technology-enabled services through a blend of proprietary solutions and technology partnerships, customers benefit from the strategic investments Omega Healthcare makes in its portfolio of solutions, so they do not have to take on risky technology implementations themselves.

"Congratulations to the 2025 winners of the Best in KLAS awards! In the ever-evolving healthcare landscape, achieving excellence is no small feat. Winning a Best in KLAS award signifies a commitment to delivering outstanding value and innovation to healthcare providers and patients alike. It is a testament to their hard work, dedication, and passion--all of which are needed to drive our industry forward. It is my hope that these awards inspire the winners and other companies to reach new heights," said Adam Gale, KLAS CEO.

Our Commitment to Our Customers

KLAS Research teams conduct interviews with each vendor's customers as part of their process to measure feedback. Omega Healthcare's customers provided consistently positive feedback.

According to one healthcare VP interviewed by KLAS in December of 2024: "I would recommend Omega Healthcare. I would rate receiving my money's worth for their services at the top of the scale. If anything, the firm should get a rating higher than the top of the scale. Omega Healthcare is one of our best partnerships, specifically if we are looking for lower-cost solutions for any function within the revenue cycle. They do a good job regarding cash collections and customer service. We use them significantly. We have expanded our partnership as we have grown, and we haven't had any area we have not expanded on. That goes to say that they have been a good partner; otherwise, we wouldn't be expanding with them."

A healthcare COO interviewed by KLAS in December of 2024 stated: "Omega Healthcare is extraordinary in their executive involvement. Their leadership team is absolutely phenomenal. They have gone so far above and beyond."

Another healthcare VP surveyed by KLAS in December of 2024 said: "My overall satisfaction with Omega Healthcare is at the top of the scale, and that is why we keep expanding their services. They are great about bringing data. They are great data miners. They help us find solutions based on data, not on what they think is happening. Data integrity is very important. They are a great partner, and I have recommended them to several different organizations because of the work they have done for us."

"Omega Healthcare has been an awesome partner for the last few years. In fact, we have expanded with the Omega Healthcare staff to support other areas, so I think they just have a very good reputation and have done a very good job for our health system," added another healthcare director interviewed by KLAS in October of 2024.

Read the complete 2025 Best in KLAS: Software & Services report here to learn more.

The report is available at no cost to providers who register online with KLAS.

Note: As a newly rated vendor in both Ambulatory RCM (EHR Agnostic) and Extended Business Office: Large (>200 Beds) categories, Omega Healthcare was not eligible to win or be officially ranked Best in KLAS in the 2025 report. However, the Company provided the required number of customer references to be considered fully rated in these two categories.

About Omega Healthcare

Founded in 2003, Omega Healthcare Management Services® (Omega Healthcare) empowers healthcare to thrive via intelligent solutions that optimize revenue cycle operations, administrative workflows, care coordination, and clinical research on a global scale. The company works with providers, payers, life science companies, medical device manufacturers, health technology firms, researchers, and industry partners to amplify teams with robust technology, specialty expertise, and operational support. Omega Healthcare serves 350+ healthcare organizations with 35,000 skilled workers in the United States, India, Colombia, and the Philippines. For more information, visit www.omegahms.com. 

2025 Best in KLAS definitions 

Best in KLAS is awarded only in those software and services market segments that have the broadest operational and clinical impact on healthcare organizations. Best in KLAS 2025 is based on information obtained from more than 23,000 evaluations. These interviews represent the opinions of healthcare professionals and clinicians from more than 6,000 healthcare organizations and measure more than 1,700 healthcare technology products and services. 

About KLAS

KLAS is a research and insights firm on a global mission to improve healthcare. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software and services to deliver timely reports and performance data that represent provider and payer voices and act as catalysts for improving vendor performance. The KLAS research team publishes reports covering the most pressing questions facing healthcare technology today, including emerging technology insights, that provide early insights on the future of healthcare technology solutions. KLAS also fosters measurement and collaboration between healthcare providers and payers and best practice adoption. Learn more at klasresearch.com.

Media contacts:

Marykate Reese, [email protected]

Marcia G. Rhodes, [email protected]

SOURCE Omega Healthcare Management Services™