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OpenSpan Announces Delivery of Release 4.5

New Release To Provide Unique User Process Management Capabilities And Support for Microsoft Visual Studio


News provided by

OpenSpan, Inc.

Aug 03, 2010, 08:00 ET

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ATLANTA, Aug. 3 /PRNewswire/ -- OpenSpan, Inc., a leader in user process management software, today announced the availability of OpenSpan Release 4.5, redeveloped for both Microsoft® Visual Studio® developers and non-Microsoft Visual Studio developers. Visual Studio developers can now leverage their existing Microsoft developer tools to rapidly create and distribute OpenSpan projects from within Visual Studio. The release additionally offers support for Microsoft's Windows 7 operating environment.

OpenSpan's user process management software is used to monitor what users are doing within and across the applications they use every day, analyze the use of those applications to identify inefficiencies and process bottlenecks, and then improve those manual processes that cost Fortune 2000 organizations time and money.

Both Studio products are available as free downloads directly from OpenSpan's new developer community at www.openspan.com/community.

The OpenSpan Developer Community includes online training, forums, discussion boards and many code samples demonstrating the new Release 4.5 features.

"As a member of the Microsoft Visual Studio Integrated Partner (VSIP) program, OpenSpan is pleased to offer a fully integrated plug-in for Visual Studio," said Eric Musser, CEO of OpenSpan. "With millions of Visual Studio developers worldwide, it certainly opens up a much larger developer community that can utilize OpenSpan technology to improve end-user processes."

OpenSpan Release 4.5 Highlights

  • Enterprise Applications Enhancements – OpenSpan has enhanced the UI integration support for SAP, Oracle and several other enterprise applications. Additionally, the salesforce.com toolbox component has been updated to enable rapid visual integration through the popular force.com API.
  • OpenSpan Events – This introduces new monitoring capabilities that enable automatic monitoring of user and application interactions, including how long applications are active, what objects are interacted with, and for how long. OpenSpan Events collects data for business process improvement, fraud and compliance monitoring, agent performance, call center metrics, and enterprise application usage – both for historical analysis as well as publishing real-time events and alerts to BPMS/BAM/CEP systems.
  • New Rich User Interface Capabilities – Users can create new rich user interfaces that combine (mash up) elements from existing applications into Windows Forms or user-created WPF, Silverlight and other custom interfaces and applications.
  • Advanced .NET Development – With the OpenSpan Plug-in for Visual Studio, developers can now combine OpenSpan integration points and APIs with code and applications created natively in Visual Studio. This enables developers to write automations either visually with the OpenSpan Studio designer or to write automations in any .NET-supported language. Additionally, developers can create and/or reference .NET components directly from within OpenSpan automations.

Follow OpenSpan on Twitter for the latest product information at @openspan.

About OpenSpan, Inc.

OpenSpan provides User Process Management software, enabling Global 2000 enterprises to improve user efficiency while enforcing adherence to corporate or regulatory policy. Using OpenSpan as part of a comprehensive business process improvement strategy, enterprises monitor exactly what users do in virtually any application, analyze inefficiencies and compliance risks, and automate manual processes that save time and money. OpenSpan is deployed on more than 120,000 desktops worldwide and supports more than one billion call center interactions per year. Please visit www.openspan.com to learn more and to download our free IDE.   

Contacts:

Rick Marquardt

OpenSpan, Inc.

678.527.5400

[email protected]


Susan Baldwin

The Hoffman Agency

408.483.0699

[email protected]

SOURCE OpenSpan, Inc.

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