OurCrowd Taps nanorep to Provide Digital Self-Service for New Mobile App

JERUSALEM, May 12, 2016 /PRNewswire/ --

OurCrowd, a leading equity crowdfunding platform, announced they will be utilizing nanorep's digital experience technology for their new mobile application. The new app was launched at Finovate 2016 in San Jose, CA and is devoted to OurCrowd's growing investor community.

The new mobile app is set to offer a full range of features with enhanced communication & sharing capabilities. nanorep, a leader in digital self-service solutions, was chosen to improve knowledge delivery and strengthen the quality of information in the user experience. OurCrowd was particularly drawn to nanorep's Mobile SDK, which has been integrated within the app to provide their investor community accurate, context relevant information regarding portfolio companies and investment opportunities.

"Nanorep was the natural fit for OurCrowd when deciding who to integrate our new investor app with," said OurCrowd's Chief Product Officer, Shai Ben Tovim.  "Their advanced customer experience technology complimented some of the app's key features, which include innovative social investing tools that allow investors to improve access to key investment information and to make more informed investment decisions."

The app's Automated Investment Assistant, which has been integrated with nanorep's state-of-the-art service bot, has been designed to further help investors, to provide answers to investor queries, and build investor confidence. The service bot, when prompted, will tap into OurCrowd's knowledge base to deliver reliable information to investors.

The integration of nanorep gives OurCrowd heightened visibility to the investor experience, with cutting-edge Voice of the Customer technology. According to nanorep CEO Eli Campo, "The implementation of nanorep into the mobile app will provide OurCrowd with unparalleled visibility of investor questions, enabling them to monitor and respond to investor information gaps with precision, in real-time."

About Ourcrowd: 

OurCrowd is a leading equity crowdfunding platform for investors from around the world to invest in global startups. Managed by a team of seasoned investment professionals and led by serial entrepreneur Jon Medved, OurCrowd vets and selects opportunities, invests its own capital, and brings companies to its accredited membership of global investors.  OurCrowd provides post-investment support to its portfolio companies, assigning industry experts as mentors and in some cases takes board seats.  OurCrowd has raised over $220M for its 100 portfolio companies, generating six exits in three years. The OurCrowd community of 12,000+ investors from over 110 countries, mentors and partners is comprised of a diverse makeup of backgrounds, professions, locations, and investing experience. Post-investment, OurCrowd provides support to its portfolio companies, assigning industry experts as mentors and taking board seats, and invites its membership to participate in crowdbuilding companies.  To complete membership on OurCrowd as an accredited investor, visit http://www.ourcrowd.com and click Join. To download the OurCrowd app: https://www.ourcrowd.com/app/.

About nanorep: 

nanorep provides a convenient, digitally intuitive, end-to-end solution for customer service, making digital service your customers' preferred option. In addition to website, mobile, and CRM deployments, nanorep can integrate with popular messaging platforms, creating seamless customer experiences across every touch point in the digital journey. The simple and easy to use interface enables effortless engagements for customers and offers step-by-step guidance at the click of a button. Using patented NLP and Contextual-Answers™ technology, the system recognizes user intent and immediately delivers precise knowledge using information derived from a company's knowledge base and CRM. In the event that additional support is required, smart-channeling capabilities enable the routing of customers to the most relevant assistance channel. nanorep also offers state-of-the-art analytics and Voice of the Customer technology to provide businesses with unparalleled visibility of the customer journey. Deployment and system integrations can be completed in a matter of weeks, offering greater business agility and rapid Time-to-Value. For more information about the company, please visit nanorep's website: http://www.nanorep.com

Press contact:

OurCrowd,  Leah Stern, OurCrowd Director of Communications : +44.7470.196.826 / +1.877.848.0964 ext. 2 / [email protected]

nanorep Technologies Ltd., Yifat Mor, VP Marketing: [email protected]

SOURCE nanorep