SALT LAKE CITY, March 3, 2011 /PRNewswire/ -- Overstock.com, Inc. (Nasdaq: OSTK) (short cut: O.CO) today announced that it won two 2011 Stevie® Awards for Sales and Customer Service, in the following categories – Customer Service Department of the Year, Retail and Sales Department of the Year, All Other Industries.
Overstock.com SVP of Marketing and Customer Care Stormy Simon was also a finalist in two categories, National VP of Sales of the Year and Customer Service Leader of the Year. In 2010, Overstock.com was a finalist for the Customer Service Department of the Year, Retail.
"Providing world-class customer experience is our main priority, and Stormy Simon is the force that keeps Overstock customer-centric," said Overstock.com CEO, Patrick Byrne. "I applaud Stormy and all my colleagues on this great achievement."
This is the fifth annual Stevie Awards for Sales & Customer Service. In 2011, applicants worldwide competed within 40 award categories honoring achievements, individuals, teams and departments by industry in the sales field and 25 award categories honoring individuals, team and departments by industry in the customer service/contact center awards field.
For more details about the Stevie Awards for Sales & Customer Service, the selection process and the complete list of honorees and finalists in all categories, please visit http://www.stevieawards.com/sales.
In addition to recognition from the Stevie Awards, Overstock has received numerous other awards. It recently earned the #4 spot in customer service rankings among all U.S. retailers, according to rankings published in the 2011 NRF Foundation/American Express Customer Service. The industry groups Gartner and 1to1 awarded Overstock the #1 in customer service ranking in 2008. Recently, Forbes reported that Overstock was ranked #1 for employee satisfaction in the entire U.S. retail industry, and U.S. News reported that Overstock is the #9th best place to work among all corporations in the United States.
Overstock.com, Inc. (short cut: O.CO) is a Savings Engine offering brand-name merchandise at discount prices. The company offers its customers an opportunity to shop for bargains conveniently, while offering its suppliers an alternative inventory distribution channel. Overstock.com, headquartered in Salt Lake City, is a publicly traded company listed on the NASDAQ Global Market System and can be found online at http://www.overstock.com and http://www.o.co. Overstock.com regularly posts information about the company and other related matters on its website under the heading "Investor Relations."
Overstock.com® is a registered trademark and O.co™ and Savings Engine™ are trademarks of Overstock.com, Inc. All other trademarks are the property of their respective owners.
This press release contains certain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Such forward-looking statements include, but are not limited to, statements regarding the priority given to providing an excellent customer experience. Our Form 10-K for the year ended December 31, 2010, our subsequent quarterly reports on Form 10-Q, or any amendments thereto, and our other subsequent filings with the Securities and Exchange Commission identify important factors that could cause our actual results to differ materially from those contained in our projections, estimates or forward-looking statements.
SOURCE Overstock.com, Inc.