Parks Associates: 43% of US Internet Households Report Participating in An Energy Program, with Time-of-Use (TOU) Rate Plans Being the Most Popular

Sixteenth annual Smart Energy Summit research event features keynotes from NRG, Savant, Southern Company, and Renew Home

DALLAS, March 26, 2025 /PRNewswire/ -- Parks Associates is hosting the 16^th annual Smart Energy Summit this week in Dallas, co-located at DISTRIBUTECH, bringing together the leaders of the energy markets and featuring its latest consumer research and insights from the landmark research study, Smarter Energy at Home: Intelligence, Coordination, Services. The research study highlights the opportunity for utilities to engage consumers as active participants in energy management – 43% of US internet households report they are currently enrolled in an energy program.

Smart Energy Summit sponsors include Schneider Electric, SkyBell, LG NOVA, Universal Electronics, Savant, Connectivity Standards Alliance (CSA), NRG, and the Smart Energy Consumer Collaborative.

Smarter Energy at Home: Intelligence, Coordination, Services shows continued demand for information and products that help reduce energy usage at home. Study highlights:

61% of households report electricity costs are too high. Across all segments, consumers feel their electricity costs are too high.

42% of US internet households select an electricity provider/utility as their preferred provider to deliver an app to monitor their energy usage.

50% of consumers actively work to reduce energy consumption; 36% need help.

Only 22% of smart thermostat owners currently participate in a demand response (DR) program.

Saving energy is a top three reason smart home device owners coordinate their devices into "routines."

Electricity providers struggle with customer satisfaction, with an NPS of -25.

16% of US internet households have a heat pump.

Keynote speakers:
Will Dillon, Savant
Jeff Gleeson, Chief Product Officer, Renew Home
Robin Lanier, Managing Director, New Ventures, Southern Company
Jim Nye, Chief Product Officer, NRG Consumer

Session Speakers:
Astrid Atkinson, CEO & Co-founder, Camus Energy
Sofia Berrada, Head of Strategy, SWTCH Energy
Kerri Carnes, Director, Customer to Grid Solutions, APS - Arizona Public Service
Beth Crouchet, Director, Energy Markets & Resource Planning, Budderfly, Inc.
Julian Durand, SVP Product Management & CSO, Intertrust
Dan Falcone, VP of Product, ConnectDER
Christopher Freeman, Director, Connected Products Ecosystems, Rheem Manufacturing
Wil Gomez, Director, Product, Smart Communities, SmartRent
Jonathan Hastings, Director of Innovation, Solution Architect, Home and Distribution Division, Schneider Electric
Barry Holland, Director, Product & Growth, SmartThings
Lon Huber, SVP, Pricing and Customer Solutions, Duke Energy Corporation
John Hughes, Chief Engineer, Residential Controls, Trane Technologies | Technical Work Group Chair, Home Connectivity Alliance
Mac Keller, Manager, Resilience - Research & Industry Strategy, SEPA – Smart Electric Power Alliance
Amith Kota, CTO, Landis+Gyr
Christopher LaPré, Head of Technology, Connectivity Standards Alliance
Tray Leslie, Electric Transportation Manager, Georgia Power Company
Dai Lin, VP, Product, UtilityAPI
Jarrod Maddox, Director, Product Development & Energy Innovations, TXU Energy
Daren Mancini, Chief Commercial Officer, MARA
Meghan McConomy, VP, Consumer Brand Strategy, NRG
Jason McGrade, Deputy Director, Smart Energy Consumer Collaborative
Desiree Mejia, Co-Founder & COO, SkyBell
Michael Norbeck, Head, Grid Services, US, Enphase Energy
David Oberholzer, GM, Resideo Grid Services, Resideo
Hrag Ohannessian, SVP, Global Sales, Home Automation, Security & Hospitality, Universal Electronics, Inc.
Wannie Park, CEO of New Energy Orchestration Venture, LG Electronics | LG NOVA
Chris Rauscher, Head of Grid Services and VPPs, SunRun
Gomathi Sadhasivan, VP, Energy Systems, DNV
Lisa Scott, Senior Manager, ecobee
Chris Tumpach, CEO, Rainforest Automation
Dr. Kenneth Wacks, President, Home, Building & Energy Systems
Paul Wezner, Chief Product and Customer Officer, Powerley
Josh Wong, CEO, ThinkLabs AI
Vera Yuan, Business Development Lead - Smart Building & Devices, Leap Energy
Joe Zhou, VP & Sr. Managing Director, Black & Veatch | Co-Chair, TGO Alliance

To request data or an interview, contact [email protected], 972-490-1113.

About Smart Energy Summit
The 16th annual Smart Energy Summit, co-located with DISTRIBUTECH and organized by Parks Associates, brings together leaders and innovators from the energy, smart home, and technology industries to explore the future of energy management, renewable energy adoption, and grid modernization. The summit provides a platform for industry professionals to engage in discussions, hear trending industry and consumer data, network and collaborate with peers. www.smartenergysmt.com  

Mindi Sue Sternblitz-Rubenstein
Parks Associates
972.490.1113
[email protected] 

SOURCE Parks Associates