PatientCalls.com Expands Medical Answering Service Capabilities with TriageLogic Venture

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PatientCalls.com

27 Jan, 2015, 02:31 ET

KING OF PRUSSIA, Pa., Jan. 27, 2015 /PRNewswire/ -- PatientCalls.com Ventures With Triage Logic For Comprehensive After-hours Patient Care.

PatientCalls Medical Answering Service, a HIPAA compliant patient to doctor service provider supporting the medical and healthcare industry, expands on its offering of quality patient care services by announcing a venture with TriageLogic, a URAC-accredited company and leader in nurse triage services.

"Our venture with TriageLogic increases response time for immediate patient care while providing a cost effective solution to our clients' on-call staff during various times of the day and night including weekends. PatientCalls has always striven to break the stigma of just being the answering service and this venture with TriageLogic helps our current and future clientele from every level of patient care starting with the original patient's phone call and ending with triaging." states Vince McGlone, Director of PatientCalls.

McGlone continues, "We developed PatientNote, a HIPAA secure SMS solution offered free to our clients, and seamlessly integrated with TriageLogic's Secure Portal to increase efficiency if providing personal health information (sPHI) within seconds of completing an urgent call."

Ravi Raheja, CEO of TriageLogic, states, " We are excited about PatientCalls medical answering service expertise and technical abilities because it helps TriageLogic to support additional medical and healthcare organizations nationwide."

PatientCalls works closely with all Covered Entities to support HIPAA Compliancy within the call center process and is now able to complete the circle of communication in patient care for any medical or healthcare organization by offering 24/7 access to experienced and registered nurses required  to assist patients and ensure appropriate levels of care.

We are extending this announcement as a formal invitation to those healthcare organizations that may require Unique Answering Service that can support virtually any kind of medical related phone call.  We operate within most medical and healthcare communities such as hospice, home care, hospital, general practice, dentistry, optometry, health care groups, and now emergency care.

Please contact us for more information on our HIPAA compliance standards as well as receive more information regarding a free trial of our services.

For more information, please visit www.PatientCalls.com

Press Contact: Jordan McGlone, [email protected] 866.333.7922

SOURCE PatientCalls.com

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http://www.patientcalls.com

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