SEATTLE, April 19, 2011 /PRNewswire/ -- People who depend on their peers to get things done often find their projects stalled when conflict or tension arises. Now, with the publication of Peer Power: Transforming Workplace Relationships, peers can find a "pocket coach" for positively influencing others whom they don't directly manage.
Written by Cynthia Clay and Ray Olitt, the book identifies nine dysfunctional behavior patterns, while offering strategies and practices for working effectively with these challenging people. Through a series of case studies, the authors outline specific steps one can take to improve relationships in a company or organization.
Co-author Cynthia Clay says, "Ray and I wrote this book for individual contributors, people who are not necessarily in a management role, and who don't have authority over the folks they depend on. They're required to get results using influence, practicing good communication, encouraging collaboration and essentially using their peer power to get the kind of outcomes that they need to see in the workplace."
The book builds on a foundation of four principles -- Be Real, Extend Respect, Take Responsibility, and Build Relationships -- then identifies specific practices that support each of the principles and help navigate the more difficult interpersonal situations that can come up at work.
"We took the approach that every person is worthy of respect," Clay adds. "Your own behavior has probably influenced what's happening. In each of the nine case study chapters, we give examples of how you would approach that person with the goal of changing your behavior so you can influence a better outcome. In fact, you really have no other ability except changing your behavior in order to influence someone else."
With fifteen chapters and three appendixes, the 300-page book provides extensive worksheets, scenario dialogues, and "cheat sheets" on the full range of workplace situations, enabling workers to maximize their power through their peers.
"There is hope," Clay concludes. "You don't have to be at the mercy of your co-workers. You can start to influence positive changes that will help you be more effective, feel less stress, and get the kind of results that you want."
SOURCE NetSpeed Learning Solutions