PHILADELPHIA, Jan. 11 /PRNewswire/ -- Global integrated pharmaceutical manufacturer, Penn Pharma, has invested more than $566,000 in a state-of-the-art inventory management system - incorporating real time bar coding control, unprecedented levels of stock accuracy and the Penn Customer Portal. This system makes Penn Pharma one of the first companies in its class in the U.S. or Europe to provide customers with an all-encompassing, remote access global product and inventory tracking service.
"As a business, we have a large worldwide market presence, particularly in the U.S. and Japan. Our investment in this new Customer Portal not only increases product visibility for customers wishing to track their order status, materials disposition and third party shipping but also further enables Penn Pharma to compete on the global stage as a standard for best practices," said Darren Hassey, chief operating officer at Penn Pharma.
The main driver behind this investment is to make the processes within Penn Pharma completely transparent for its customers so that the company becomes a client partner rather than a supplier, providing support every step of the way.
The new Penn Customer Portal is completely secure and allows customers to remotely access and track their Penn Pharma product inventory and also materials in transit to the end destination, whether it be an investigator site or customer storage facility. The Portal provides access to real time inventory information concerning excipients, Active Pharmaceutical Ingredients,(API) packaging materials and finished products/clinical packs, 24-hours-a-day, 365-days-a-year.
Innovative links with third party shipping websites also allow customers to view dispatch information via the Portal to enable tracking of materials and finished products across the supply chain.
"Our new Customer Portal system has been fully validated by an independent specialist making us the first company in Europe, if not the world, to validate this Sage 500 ERP software package to further enhance the quality of service and compliance we provide for our customers as part of our suite of integrated formulation, analytical services, clinical trials supply and clinical / commercial manufacturing solutions," said Hassey.
About Penn Pharma
Penn Pharma is a leading provider of fully integrated and cost effective pharmaceutical development and custom manufacturing services to the international healthcare industry, whose services support a fast and effective route from clinic to market. Penn Pharma provides unparalleled service offerings developed over its 30 year trading history. Penn Pharma has offices in South Wales, the UK and the U.S. www.pennpharm.com
PR Contact: Corporate Contact: Judith Eckles Britton Jimenez 484-684-6717 925-787-6886 firstname.lastname@example.org Britton.Jimenez@Pennpharm.com Sagefrog Marketing Penn Pharma
SOURCE Penn Pharma