PlumChoice Welcomes Jim Williams to Executive Team

BILLERICA, Mass., Oct. 27, 2011 /PRNewswire/ -- PlumChoice, Inc., a pioneer in the delivery of remote technical services in the next-generation Service 2.0 model, today announced the addition of James S. Williams III to the company's management team as Executive Vice President of Worldwide Sales. Williams, who has more than 20 years of direct and channel sales management experience in the technology sector, will drive global sales initiatives.

"PlumChoice has experienced explosive growth because it offers such a unique value proposition to our telco, cable, hardware, software and retail customers," said Williams. "We help increase customer satisfaction, drive new revenue streams and reduce customer support costs by enabling premium technology care services. Our focus on Service 2.0, large subscriber base and high satisfaction rates underscore the value we deliver, and I look forward to expanding existing customer relationships -- and building new ones -- around the globe."

Despite challenging economic conditions, PlumChoice has experienced quadruple-digit growth rates, winning accolades and recognition from a variety of trade and industry analysts for its technology innovation, rapid growth, leadership and customer focus. Williams plans to continue that momentum by developing and implementing new sales and partnership strategies on a global scale.

"Jim has experienced extraordinary success with leading technology companies," said Ted Werth, Chief Executive Officer of PlumChoice.  "We're excited about the worldwide sales and channel expertise and fresh ideas he brings to PlumChoice."

Praised by peers for his ability to build and lead strong teams and empower employees to succeed with the right support and tools, Williams' recent experience includes roles as Worldwide Vice President of Sales at TopLayer Security (now part of Corero PLC), and Vice President of Sales and GM at 3COM/Tipping Point (now HP). At Motorola, where he was Worldwide Vice President of Sales for the networking division, Williams was a member of the executive team that took the division private to form Vanguard Managed Solutions. Earlier positions include additional sales and marketing leadership roles with companies such as Nuvo Network Management and Stratus. Williams holds a bachelor's degree in business administration from Stetson University.

To find out more about PlumChoice, please visit www.plumchoice.com.

About PlumChoice

PlumChoice sets a new standard of customer care with its Service 2.0 approach, reinventing the way technology care is provided to connected homes and small businesses. As the largest independent technology care provider in the industry, PlumChoice pioneered the remote technical services business, providing 24x7 online repair and assistance for digital devices through local industry-certified agents. With its patented SAFElink® service relationship platform, PlumChoice offers a fully integrated and highly secure solution for service providers and other customers via a white label strategy, providing new sources of revenue and cost reduction. PlumChoice's services are delivered remotely and on-site, as a one-time service, bundled with products/services or via subscription. Covered devices include PCs and Macintosh® computers, laptops/netbooks, mobile phones, TVs and home theater systems, routers and servers, networks, security systems, consumer electronics, software, peripherals, iPhones® and others. For more information, visit www.plumchoice.com, call 1-866-811-3321 or email [email protected].

PlumChoice and SAFElink are registered trademarks of PlumChoice, Inc. in the United States and other countries.

SOURCE PlumChoice, Inc.