Plunkett's Outsourcing & Offshoring Industry Almanac 2013: Outsourcing and Offshoring Industry Market Research, Statistics, Trends & Leading Companies
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PLUNKETT'S OUTSOURCING & OFFSHORING INDUSTRY ALMANAC 2013
Key Features:
• Market forecasts and Industry Statistics
• Industry Associations and Professional Societies List
• In-Depth Profiles of hundreds of leading companies
• Industry Glossary
• Buyer may register for access to search and export data at Plunkett Research Online
Pages: 478Statistical Tables Provided: 8Companies Profiled: 336Geographic Focus: Global
A complete market research report, including forecasts and market estimates technologies analysis and developments at innovative firms. You will gain vital insights that can help you shape your own strategy for business development, product development and investments.
-How is the industry evolving?
-How is the industry being shaped by new technologies?
-How is demand growing in emerging markets and mature economies?
-What is the size of the market now and in the future?
-What are the financial results of the leading companies?
-What are the names and titles of top executives?
-What are the top companies and what are their revenues?
Contents, Statistics, Forecasts and Analysis Include:
1) Introduction to the Outsourcing & Offshoring Industry
2) Pros and Cons of Outsourcing & Offshoring
3) BPO and KPO: White-Collar and Professional Tasks Are Offshored to a Growing Extent
4) Nearshoring and Reshoring Keep Operations Closer to Home
5) Health Care Goes Offshore, Medical Tourism and Clinical Trials Thrive in China, India and Elsewhere
6) Clinical Trials and Medical Records Processing Conducted Abroad Spark Concerns
7) From India to Singapore to Australia, Nations Compete Fiercely in Biotech Development
8) Offshoring to India Drives Changes in Global Consulting
9) Outsourcing & Offshoring Boom in China Challenged by Rising Wages, Employee Demands and Regulation
10) R&D Expands in Chinese Research Parks/Patent Filings Soar
11) Offshore Research, Development & Engineering Grows in India, Singapore, Taiwan and Korea
12) Globalization: Growth in Offshore Apparel Manufacturing/Vietnam, Cambodia and Other Countries Gain Market Share
13) The Vast Majority of Shoes Sold in the U.S. Are Made in China
14) Many Industry Sectors Seek Consulting and Outsourcing Income, Competing with Pure Consultancies
15) Corporate Clients Want Solid Returns on IT Investments
16) Original Design Manufacturing (ODM) and Contract Electronics Manufacturing Expected to Slow in 2012
17) Globalization and Worldwide Collaboration Fuel the Research Efforts of Major Corporations
18) 3PL Supply Chain Management Evolves to Serve the Global Market
19) Hi-Tech Manufacturing Collaboration Spans the Globe
20) Outsourcing of Automobile Component Manufacturing/Design
Outsourcing & Offshoring Industry Statistics
2) Sales of Services of All Types to Foreign & U.S. Markets: 1989-2010
3) U.S. Trade in Private Services by Type: 2006-2010
4) U.S. Trade in Private Services by Type: 2001-2005
5) U.S. Trade in Private Services by Type: 1996-2000
6) Estimated U.S. Export Revenue for Professional, Scientific & Technical Services Firms
(Except Notaries): 2007-2010
7) Top 50 Countries Exporting Textiles & Apparel to the U.S., All MFA Fibers: 2010-2011
8) Top Ten Suppliers & Destinations of U.S. Computers & Electronic Products: 2006-2011
Table of Contents
PLUNKETT'S OUTSOURCING & OFFSHORINGINDUSTRY ALMANAC 2013CONTENTSA Short Outsourcing & Offshoring Industry Glossary xIntroduction 1How To Use This Book 3Chapter 1: Major Trends Affecting the Outsourcing & Offshoring Industry 71) Introduction to the Outsourcing & Offshoring Industry 82) Pros and Cons of Outsourcing & Offshoring 103) BPO and KPO: White-Collar and Professional Tasks Are Offshored to a Growing Extent 114) Nearshoring and Reshoring Keep Operations Closer to Home 135) Health Care Goes Offshore, Medical Tourism and Clinical Trials Thrive in China, Indiaand Elsewhere 146) Clinical Trials and Medical Records Processing Conducted Abroad Spark Concerns 157) From India to Singapore to Australia, Nations Compete Fiercely in Biotech Development 168) Offshoring to India Drives Changes in Global Consulting 189) Outsourcing & Offshoring Boom in China Challenged by Rising Wages, EmployeeDemands and Regulation 1910) R&D Expands in Chinese Research Parks/Patent Filings Soar 2011) Offshore Research, Development & Engineering Grows in India, Singapore, Taiwanand Korea 2112) Globalization: Growth in Offshore Apparel Manufacturing/Vietnam, Cambodia and Other Countries GainMarket Share 2213) The Vast Majority of Shoes Sold in the U.S. Are Made in China 2314) Many Industry Sectors Seek Consulting and Outsourcing Income, Competing with Pure Consultancies 2415) Corporate Clients Want Solid Returns on IT Investments 2516) Original Design Manufacturing (ODM) and Contract Electronics Manufacturing Expectedto Slow in 2012 2617) Globalization and Worldwide Collaboration Fuel the Research Efforts of Major Corporations 2718) 3PL Supply Chain Management Evolves to Serve the Global Market 2719) Hi-Tech Manufacturing Collaboration Spans the Globe 2920) Outsourcing of Automobile Component Manufacturing/Design 29Chapter 2: Outsourcing & Offshoring Industry Statistics 31Outsourcing & Offshoring Industry Overview 32Sales of Services of All Types to Foreign & U.S. Markets: 1989-2010 33U.S. Trade in Private Services by Type: 2006-2010 34U.S. Trade in Private Services by Type: 2001-2005 36U.S. Trade in Private Services by Type: 1996-2000 38Estimated U.S. Export Revenue for Professional, Scientific & Technical Services Firms(Except Notaries): 2007-2010 40Top 50 Countries Exporting Textiles & Apparel to the U.S., All MFA Fibers: 2010-2011 42Top Ten Suppliers & Destinations of U.S. Computers & Electronic Products: 2006-2011 43Chapter 3: Important Outsourcing & Offshoring Industry ContactsAddresses, Telephone Numbers and Internet Sites 44Chapter 4: THE OUTSOURCING & OFFSHORING 350:Who They Are and How They Were Chosen 68Industry List, With Codes 69Index of Companies Within Industry Groups 70Alphabetical Index 79Index of U.S. Headquarters Location by State 82Index of Non-U.S. Headquarters Location by Country 84Index by Regions of the U.S. Where the Firms Have Locations 86Index by Firms with International Operations 97Individual Profiles on each of THE OUTSOURCING & OFFSHORING 350 100Additional IndexesIndex of Hot Spots for Advancement for Women/Minorities 438Index by Subsidiaries, Brand Names and Affiliations 440
Companies Mentioned
24/7 Customer IncAastra IntecomABM Industries IncAccenture plcAccton Technology CorpAcxiom CorpAdea Solutions IncAdecco SAAditi TechnologiesAditya Birla MinacsAdvanced Technology ServicesAegis LtdAffiliated Computer Services IncAlbany Molecular Research IncAlliance Data Systems CorporationAltran Technologies SAAmdocs LtdAon HewittAP Moller-Maersk A/SAplana Software ServicesApplabsARAMARK CorporationAriba IncAspect Software IncAT Kearney IncAtos Origin SAAuriga IncAuthorize.Net Holdings IncAutomatic Data Processing IncAvaya IncAxway IncBain & Company IncBalfour Beatty plcBank of New York Mellon CorpBarrett Business Services IncBBDO WorldwideBechtel Group IncBenchmark Electronics IncBenQ CorporationBeyondsoft (Beijing) Co LtdBioReliance CorpBioScrip IncBlack & Veatch Holding CompanyBleum IncBlue Star Infotech LtdBooz Allen Hamilton Holding CorpBristlecone IncBT Global ServicesBT Group plcBYD Company LimitedCACI International IncCambrex CorpCambridge Solutions LtdCamelot Information Systems IncCanon IncCapgeminiCardtronics IncCaterpillar Logistics Services IncCBRE Group IncCDM Smith IncCelestica IncCeridian CorpCGI Group IncCH Robinson Worldwide IncChina Data GroupChinasoft International LtdCi&TCIBER IncCIeNET International LLCCisco Systems IncCognizant Technology Solutions CorpColliers International Property Consultants IncComdata CorpCompal Electronics IncComputer Sciences Corporation (CSC)Computer Task Group IncConcentrix CorporationConcur Technologies IncConvergys CorporationCorbus LLCCovance IncCPA Global LtdCPM Braxis CapgeminiCross-Tab PartnersCTS CorpCushman & Wakefield IncCyberTAN Technology IncDataArt Solutions IncDatamatics Global Services LtdDB Schenker IncDell IncDeloitte Consulting LLPDeloitte LLPDeloitte Touche Tohmatsu LtdDeutsche Post AGDHL Worldwide Network SA/NV (DHL Express)Diebold IncDonlen CorporationDST Systems Ince4e IncElavon IncEMCORE CorpEmerio GlobeSoft Pte LtdEPAM SystemsErnst & Young InternationalErnst & Young LLPEvalueserve LtdExlService Holdings IncExpeditors International of Washington IncExpress Scripts IncFederal Express CorpFedEx CorporationFedEx Supply Chain Services IncFidelity National Information Services IncFirst Data CorpFirst International Computer IncFirstsource Solutions LimitedFiserv IncFlextronics International LtdFluor CorpFMR LLC (Fidelity Investments)Forrester Research IncForward Air CorpFoxconn International Holdings LtdFoxconn Technology Co LtdFreebordersFujitsu LimitedG4S Secure Solutions (USA) IncGartner IncGemtek Technology Co LtdGENCO Distribution System IncGenencor International IncGeneral Dynamics CorpGeneral Electric Co (GE)Genpact LimitedGetronics NVGlobal Payments IncGrey Global Group IncGrubb & Ellis CoGrupo ASSAGrupo ProminenteGTL LimitedHalliburton CompanyHarte-Hanks IncHavasHCL Technologies LtdHeadstrong IncHealthPort IncHeartland Payment Systems IncHewlett-Packard Co (HP)Hexaware Technologies LtdHinduja Ventures LtdHisoft Technology International LtdHitachi ConsultingHon Hai Precision Industry Company LtdHoneywell International IncHTC CorpHTC Global Services IncHuawei Technologies Co LtdHub Group IncIBA GroupIBM Global Business Services (GBS)IBM Global Process ServicesiGATE CorporationInfosys Technologies LtdInsperity IncInspur Worldwide Services LtdIntelenet Global Services Pvt LtdIntelligroup IncInterGlobe TechnologiesInternational Business Machines Corp (IBM)International Business Machines Corp (IBM)Interpublic Group of Companies IncInventec CorporationinVentiv Health InciPayment IncISS Holdings A/SITC Infotech India LtdJabil Circuit IncJacobs Engineering Group IncJapan Post Holdings CoJapan Third Party Co LtdJB Hunt Transport Services IncJohnson Controls IncJones Lang LaSalle IncKBR IncKeane IncKelly Services IncKey Tronic CorpKforce IncKintetsu World Express IncKnoah Solutions IncKorn/Ferry InternationalKPIT Cummins Infosystems LtdKPMG InternationalKPMG LLPKuehne & Nagel International AG (KN)Landstar System IncLarsen & Toubro Infotech LtdLexmark International IncLi & Fung GroupLionbridge Technologies IncLiveOps IncLockheed Martin CorpLogica plcLohikaLuxoftM&Y Global ServicesMaersk LineMainfreight LimitedManhattan Associates IncManpower IncMarketBridgeMastek LimitedMaxil Technologies Solutions IncMAXIMUS IncMcCann WorldgroupMcKinsey & Company IncMedco Health Solutions IncMegasoft LtdMenlo Worldwide Logistics LLCMERA Networks IncMercer LLCMicrolandMindTree LtdMphasiS LimitedNair & CoNCR CorporationNCS Pte LtdNess Technologies IncNeusoft Group LtdNewmark Knight FrankNIIT LimitedNippon Yusen Kabushiki Kaisha (NYK)NorthgateArinsoNorthrop Grumman CorpObjectiva Software SolutionsOce Business ServicesODW Logistics IncOgilvy & Mather WorldwideOmnicom Group IncOracle Financial Services Software LimitedOutsource Partners InternationalPacer International IncPacificNet IncPangea3 LLCPAREXEL International CorpParsons Brinckerhoff IncPatni Computer Systems LtdPaychex IncPegatron CorporationPenske CorporationPFSweb IncPharmaceutical Product Development IncPitney Bowes IncPlexus CorpPolaris Software Lab LtdPomeroy IT SolutionsPostNL NVPricewaterhouseCoopersPrimax Electronics LtdPublicis Groupe SAQisda CorporationQuanta Computer IncQuatrro BPO Solutions LtdQuintiles Transnational CorpRandstad Holding NVRaytheon CoReksoft Co LtdResources Connection IncRetail Decisions plcRicoh Company LtdRobert Half International IncRR Donnelley Global Document SolutionsRyder System IncSAIC IncSanmina-SCI CorporationSapient CorporationSatyam Computer Services Ltd (Mahindra Satyam)Schenker AGSchlumberger LimitedSchneider National IncSCSK CorporationSecova IncSecuritas ABSharp CorporationShaw Group Inc (The)Siemens AGSierra AtlanticSigmaTron International IncSitel CorporationSMARTANALYSTSMTC CorpSodexo GroupSodexo IncSOURCEHOVSPi Global SolutionsSRA International IncStream Global Services IncSummit HR IndiaSutherland Global ServicesSykes Enterprises IncSymbio Group (The)Symphony Service CorpSymphony Technology GroupSyntel IncSynygy IncTaiwan Semiconductor Manufacturing Co Ltd (TSMC)Tata Consultancy Services (TCS)Tech Mahindra LimitedTeleTech Holdings IncTexas Instruments Inc (TI)Tieto CorpTIVITTotal System Services Inc (TSYS)Towers Watson & CoTrammell Crow CompanyTranscom Worldwide SATrustmark CompaniesUnisys CorpUnited Parcel Service Inc (UPS)UnitedHealthcare National AccountsUPS Supply Chain SolutionsUST Global IncUTi Worldwide IncValores Corporativos Softtek SA de CVVanceinfo Technologies IncvCustomer CorpVertis IncViasystems Group IncVINCIWest CorporationWilliams Lea Group LimitedWipro LtdWistron CorporationWNS Holdings LtdWorking Solutions IncWPP plcXceedXchangingXerox CorpYRC Worldwide Inc
To order this report:: Plunkett's Outsourcing & Offshoring Industry Almanac 2013: Outsourcing and Offshoring Industry Market Research, Statistics, Trends & Leading Companies
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