COSTA MESA, Calif., Jan. 27 /PRNewswire/ -- PMI Entertainment Group, a company that operates several facilities, including The Resch Center, Brown County Veteran's Memorial Arena, Meyer Theatre and Shopko Exhibition Hall, has chosen ProVenue® from Tickets.com to be the software platform for Ticket Star, the subsidiary that handles ticketing for all of its operations, including several regional ticketing clients. The company cited the ability to seamlessly connect multiple organizations in a secure environment, while managing data in real time as the reason they decided to go with ProVenue.
Designed with an industry-leading data and application structure, ProVenue allows multiple organizations to share a system (single data base) that enables various people and groups across an enterprise to view or edit ticket transactions according to the permissions they have been given by management.
"We needed a system that would accommodate our unique business needs. The engine that powers Ticket Star is vital to us understanding our customer base, so being in control of our ticketing data will allow us to better service the expectations of our customers and promoters. With Tickets.com as our technology provider and the advanced functionality that ProVenue offers is exactly what we were looking for," said Brendan Bruss, Chief Administrative Officer of PMI Entertainment Group.
ProVenue gives clients the power to enhance the security of a transaction by choosing who may view or edit account data. Clients may keep a customer's account information completely private, or they may enable the customer or venue to access and edit information. At the same time, the client can provide view-only access of accounts to call centers and outlets, allowing sales personnel to see select details of an account and sell tickets without making changes to the account.
In addition to enhancing security, ProVenue technology boosts sales by equipping client organizations with the ability to bundle events from multiple client inventories for easy package sales.
"ProVenue was developed to offer our regional multi-organization clients, like PMI [Entertainment Group], Select-A-Seat and MyTicketOffice.com, unprecedented security, simplicity and sophistication throughout the ticketing process. We [Tickets.com] pursue the latest technological advances in order to give our clients what they want and need − a single environment where they can completely control what information can be viewed or edited by others," said Steve DeMots, Senior Vice President of Business Development for Tickets.com. "We also see this as better functionality for arenas and sports teams that have multiple databases/ tenants, or for organizations that want to pursue opportunities that exist in the regional ticketing space.
PMI Entertainment Group is a full service management company providing comprehensive services to venues and entertainment facilities. As one of the few operators in the industry that is a complete resource, PMI Entertainment Group offers venue and sports management, show and event production, ticketing, booking, marketing, food and beverage services, group sales, sponsorships and consulting.
Tickets.com is a leading provider of fully integrated event ticketing technologies, solutions, and services for thousands of top arts, entertainment, and sports organizations worldwide. Delivering the latest in ticketing technology, Tickets.com offers the advanced ProVenue® ticketing platform, which serves the core of a comprehensive web-based suite of integrated features, products, and services that help clients enhance ticket sales, marketing efforts, and overall customer experience. A privately held subsidiary of MLB Advanced Media, LP, since 2005, Tickets.com is headquartered in Costa Mesa, CA, and has regional offices across the U.S. and around the world. The company also sells tickets directly to consumers at www.tickets.com.
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