Founder of Point Quest Group and Via Leadership to lead practical session in Indianapolis on building trust and connection across educational and clinical teams
ELK GROVE, Calif., Nov. 12, 2026 /PRNewswire/ -- Speech-language pathologist and Point Quest Group founder Ronda Jaggers will present a 1-hour seminar titled "Where Leadership Lives: The Space Between People" at the 2026 American Speech-Language-Hearing Association (ASHA) Convention in Indianapolis. The session addresses how direct communication, trust and everyday team relationships can help solve chronic retention and burnout challenges across schools and clinics.
Moving Beyond Titles and Checklists to Real Teamwork
Most speech therapists and audiologists spend their days collaborating with teachers, aides, doctors and families. Despite this, workplace leadership is still mostly treated as a job title on an org chart or technical expertise on paper.
Jaggers argues that real leadership actually happens in the day-to-day interactions between colleagues. When teams don't trust each other or lack open communication, staff leave and students lose out on consistent support.
The session covers practical tools attendees can immediately bring back to their clinics and school sites, focusing on:
- Treating Organizations as Communities: Applying Margaret Wheatley's Six Circle Model to focus on shared purpose and direct conversations instead of top-down mandates.
- Clear, Honest Feedback: Using principles from Brené Brown (Dare to Lead), Stephen M.R. Covey (Trust & Inspire), and Kim Scott (Radical Candor) to pair personal support with direct feedback.
- Managing Group Friction: Walking through Tuckman's Stages of Group Development to help multidisciplinary teams work through normal conflicts and build solid routines.
- Keeping Morale Steady: Utilizing Jon Gordon's positive leadership practices to build resilient workplace cultures amid shifting district policies and heavy workloads.
"Leadership isn't a title or an isolated position on an org chart—it is an active relationship," said Jaggers. "Our profession is built on human connection. When we pour into our leaders, listen with intent, and create workplaces grounded in trust and belonging, our teams stay longer, our work culture thrives, and the students and patients we serve receive far better care."
Built on Real Classroom and Clinic Experience
The presentation draws directly from Jaggers' decades of work running special education and therapy programs. Jaggers founded Point Quest Group to partner with public school districts, providing speech therapy, behavioral teams, and specialized school placements designed to help students transition back into less restrictive classroom settings.
To help educators and specialists build these team skills on the job, Jaggers also established Via Leadership and developed The Connected Leader Series. The virtual program walks school administrators, clinical leads, and coordinators through monthly modules focused on handling tough conversations, building trust, and supporting staff.
Session Details and Registration
- Session Title: Where Leadership Lives: The Space Between People
- Presenter: Ronda Jaggers, CCC-SLP
- Dates: Nov. 19–21, 2026
- Location: Indiana Convention Center, Indianapolis, Ind.
Registration and session scheduling information are available on the ASHA Convention website.
About Point Quest Group
Point Quest Group is the premier national provider of special education services, training, and program management, partnering with more than 500 school districts and charter schools across 22 states to support over 35,000 students from birth to age 22. Leveraging decades of educational experience, Point Quest Group brings national resources and expertise to address the local challenges that learning communities face every day. Through in-district staffing, therapeutic and non-public day school programs, and a family of specialized service companies, Point Quest Group delivers tailored educational, behavioral, and therapeutic support.
With a nationwide team of over 3,000 employees and four dedicated campuses, Point Quest Group helps students with unique needs thrive academically, socially, and emotionally. Built on strong relationships and a commitment to joyful, engaging learning, Point Quest Group is recognized for exceptional student outcomes, a supportive workplace culture, and meaningful community impact.
About Via Leadership
Via Leadership offers practical leadership programs for special education and clinical professionals. Through its year-long Connected Leader Series, Via provides educators with the tools, shared language, and habits needed to create stable, supportive workplaces where staff want to stay.
Media Contact:
Anna Gorski
[email protected]
SOURCE Point Quest Group

Share this article