PortaOne Enables Global Telecom Ifoon to Succeed in Every Segment of VoIP Via Single Softswitch Solution

Consumer Retail, Business Telephony, ISP Hosting, Call Shop Wholesaling—Ifoon Does It All, Including Local Payment Systems/Support Around the World, with PortaOne's PortaSwitch

Jun 28, 2011, 09:12 ET from PortaOne, Inc.

COQUITLAM, British Columbia, June 28, 2011 /PRNewswire/ -- Global communications software company PortaOne, Inc. announced today that Ifoon, a diverse European VoIP services provider, uses PortaOne's PortaSwitch VoIP billing and subscriber management platform to deliver an impressive array of telecommunication services to VoIP telecoms, businesses, and consumer end-users around the world.  Ifoon has succeeded in virtually every segment of the VoIP services industry, from Singapore to Cameroon, using only PortaSwitch as its core telecommunications and account management software.

Based in Belgium, Ifoon's basic business case is to enable any new operator to start a VoIP service business without any capital investment in equipment and network construction.  In recent years, the company has diversified its revenue stream by launching a string of retail VoIP service companies addressing specific countries and customer bases.  These consumer businesses—www.applecall.net, www.diamondcall.eu and  www.logiccall.net and others—are complementing Ifoon's strong wholesale hosting capabilities and improving margins in a competitive telecom environment.

"For our operator partners, the advantage we offer is the independence to run their businesses so that they are most attractive to their customers.  PortaSwitch allows us to do this," said Satya Mekala, Chief Executive Officer of Ifoon.  "Our partners can do routing and rating themselves.  Moreover, they can localize their businesses per country to address the needs of local residents, making them preferable over an unknown Internet entity."

PortaSwitch's stability, scalability and ability to customize services to local market needs were all factors in Ifoon's choice.  "I have been in the telecom field for a long time, so I wrote a very clear description of what I wanted for Ifoon," recalled Mekala.  "PortaOne's platform was very close to the specifications.  Once I contacted and met some of PortaOne's customers and received very good feedback, the decision became very easy."

As PortaOne's flagship product, PortaSwitch is a premier telecommunications services and subscriber management platform for telephony service providers.  The product is capable of handling the complete call control, routing, proxying, and converged VoIP billing functions of a diversified digital services company, enabling wholesale VoIP carriers and telecommunication service providers to deliver a wide variety of business models quickly and flexibly.  

PortaSwitch consists of a real-time billing system, class 4/5 SIP softswitch, and media applications that deliver converged VoIP billing and provisioning, SIP call control, unified messaging, IP Centrex and hosted IP PBX, callback management, IVRs, conferencing and more.

"The way we use PortaSwitch is very interesting.  The automatic provisioning system is securely connected to PortaSwitch, allowing the customer to order and receive services very easily," commented Mekala.  "We developed complete, real-time VoIP billing for callshops that works in tandem with PortaSwitch.  Customers from Denmark to Portugal are using it."

As Ifoon has expended both its wholesale and retail businesses, PortaSwitch's ability to support a broad range of services, business models, and localized payment systems has given the company unique advantages in many global markets.  It also sees PortaSwitch's reliability and support as major factors in its success.

"The important thing for me with PortaSwitch is its stability.  The downtime during updates is very low, and PortaOne manages upgrades very well.  We are not worried about big crashes," Mekala stated.

"As Ifoon has learned, PortaSwitch is able to support the evolving needs of not only the service provider's customers, but its own business interests as well," said Roman Khalenkov, Sales and Marketing Director for PortaOne.  "It's exciting to see Ifoon thrive in so many markets and with so many classes of customers through the effective use of PortaSwitch."

For more information about PortaSwitch, email PortaOne at contact@portaone.com or call 866 SIP VOIP (866 747 8647) or +1 604 628 2508 outside North America.

About PortaOne:

Based in Canada, PortaOne is a leading global provider of software for the telecommunications and utility industries.  The company's products enable service providers, producers and carriers to run a broad line of retail and wholesale services within a single software package.  PortaOne's flagship products, PortaSwitch and PortaMDM (www.portamdm.com) are a fundamental part of the business infrastructure at hundreds of service provider locations worldwide.  To learn more, visit www.portaone.com.

SOURCE PortaOne, Inc.