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Press Ganey Adds to Leadership Team as Product Lines Continue to Grow


News provided by

Press Ganey Associates, Inc.

May 06, 2010, 12:00 ET

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SOUTH BEND, Ind., May 6 /PRNewswire/ -- Press Ganey Associates, Inc. today announced the promotion of Robert Draughon to president and chief financial officer. The company also announced the addition of Christopher Clemmensen as vice president, hospital marketing. These two Press Ganey leadership announcements come at a time when the company is poised for additional growth.

Draughon has been with Press Ganey since early 2009 when he was named chief financial officer. In his role as president and chief financial officer, he will lead the strategic business planning program in an effort to continue company growth. Prior to Press Ganey, Draughon worked in finance and corporate development for several health care and investment companies including, most recently, WebMD. He graduated from the Fuqua School of Business at Duke University with a master's in business administration and from Wake Forest University with a bachelor's in economics.

"Rob has already made substantial contributions to Press Ganey since joining the company last year," said CEO Richard Siegrist. "His experience in the health care industry will continue to be a great asset as he takes on additional responsibilities as president of the company."

Clemmensen, who joined the company as vice president, hospital marketing, will be responsible for driving growth and strategy for Press Ganey's hospital service products. Before joining Press Ganey, Clemmensen held senior marketing positions with other health care organizations, including Thomson Reuters, Solucient and Caremark. Earlier marketing experience includes positions with companies such as S.C. Johnson, Motorola and Kraft Foods. He graduated with a master's in business administration from the Darden Graduate School of Business Administration at the University of Virginia and has a bachelor's in business from the University of Illinois, Urbana.

"Chris is joining the company at a perfect time to lead the marketing and strategy for several new product lines that will complement our existing services to hospitals," said Siegrist. "His experience in successfully marketing clinical and operational solutions to health care organizations will be of great value as we expand our offerings to help hospitals improve performance."

Press Ganey Associates, Inc.

For 25 years, Press Ganey has been committed to providing insight that allows health care organizations to improve the quality of care they provide while improving their bottom-line results. The company offers the largest comparative customer feedback databases, actionable data, solution resources, and unparalleled consulting and customer service. Press Ganey currently partners with more than 10,000 health care facilities — including over 40% of U.S. hospitals — to measure and improve the quality of their care. For more information visit www.pressganey.com.

SOURCE Press Ganey Associates, Inc.

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