Press Ganey Honors Nation's Best Health Care Organizations for Quality Improvement, Patient Satisfaction

SOUTH BEND, Ind., Nov. 8, 2010 /PRNewswire/ -- Press Ganey Associates, Inc. has announced its elite class of 2010 award-winning health care organizations, including recipients of the first-ever Success Story Awards for clinical achievement, as well as the prestigious Press Ganey Summit Award.

Press Ganey, the health care industry's leading performance improvement firm, is trusted by more than 10,000 health care organizations to create and sustain high performing organizations and to help improve their clinical, operational and patient satisfaction outcomes. In addition to the Success Story and Summit Award recipients, the company is honoring winners of the following awards this week at the Press Ganey 2010 National Client Conference in Orlando, Fla.

• Partner of Choice Award
• Best Place to Practice Award
• Distinctive Workplace Award
• Top Improver Award

This year for the first time, Press Ganey recognized a clinical category of Success Story Award winners, naming three recipients. Six other organizations also received the award for patient satisfaction initiatives. The Success Story Award recognizes clients whose innovative approach to overcoming challenges has led to improved delivery of care and clinical quality. All Press Ganey clients, from every sector of health care, are eligible to apply.

Seventy-eight organizations were honored with a Summit Award for achieving and sustaining the highest level of excellence in patient satisfaction. In addition, five Partner of Choice Award winners were recognized – including Palmetto Health Baptist Easley of Easley, S.C., which won the award for the second year in a row after being the only recipient in 2009.

Almost 2,000 health care leaders from across the country have gathered in Florida at the Press Ganey conference to discuss, learn and share best practices on some of the key issues related to health care quality improvement. Attendees also have an opportunity to hear from leaders of the award-winning organizations and take back practical improvement tips to their own organizations.

"We're excited to recognize more than 150 clients for their outstanding achievements over the past year," said Press Ganey CEO Richard Siegrist. "These health care organizations serve as shining examples of the positive outcomes that result from placing importance on patient satisfaction and quality of care."

Winners include health care providers from across the country in both metropolitan and rural areas. A complete list of 2010 Press Ganey award recipients can be found on the Press Ganey website.

The Partner of Choice Award is bestowed on clients that have reached and sustained excellence in their patient, physician and employee scores.

The Best Place to Practice Award and the Distinctive Workplace Award recognize clients that have reached and sustained the highest scores on physician partnership surveys and employee partnership surveys, respectively.

The Top Improver Award recognizes organizations that continuous improvement over a two-year period.

Press Ganey Associates, Inc.

Recognized as a leader in performance improvement for 25 years, Press Ganey partners with more than 10,000 health care organizations to create and sustain high performing organizations, and, ultimately, improve the overall health care experience. The company offers a comprehensive portfolio of solutions to help clients operate efficiently, improve quality, increase market share and optimize reimbursement. Press Ganey works with clients from across the continuum of care – hospitals, medical practices, home health agencies and other providers – including 50% of all U.S. hospitals. For more information, visit www.pressganey.com.

SOURCE Press Ganey Associates, Inc.