Press Ganey Honors Nation's Leading Health Care Organizations For Outstanding Performance

Inaugural Press Ganey Innovation Award Given to Dr. Toby Cosgrove, CEO, Cleveland Clinic

Nov 14, 2012, 12:00 ET from Press Ganey Associates, Inc.


SOUTH BEND, Ind., Nov. 14, 2012 /PRNewswire/ -- Press Ganey Associates, Inc. today announced its class of 2012 award-winning health care organizations, including recipients of its prestigious Summit Award, at the company's National Client Conference in Washington, D.C. More than 175 institutions received awards for their dedication to improvement across the continuum of care.

In addition, Press Ganey bestowed its inaugural Innovation Award to Dr. Toby Cosgrove, CEO of the Cleveland Clinic, for a lifetime commitment to patient care improvement. The company's founders, Dr. Irwin Press and Dr. Rod Ganey, along with Patrick T. Ryan, CEO, presented the award to Cosgrove. Nearly 2,000 health care leaders from across the country attended the three-day conference, "Transforming the Patient Experience," to discuss, learn and share best practices on key health care issues.

"It is an honor to recognize these institutions for their outstanding achievements, and a special privilege to bestow our Innovation Award on Dr. Cosgrove," said Ryan. "We applaud the accomplishments of all of these organizations, especially in an environment of increasing pressure to improve quality and enhance the patient experience, while reducing costs. In addressing this challenge head on with passion, creativity and thoughtful commitment, they are leading the transformation of health care by example."

The awards program recognizes outstanding levels of achievement sustained over time for both satisfaction – patient, physician and employee – as well as clinical core measures. A complete list of 2012 award recipients can be found on the Press Ganey web site.

Press Ganey Associates, Inc.
Recognized as a leader in performance improvement for more than 25 years, Press Ganey partners with more than 10,000 health care organizations worldwide to create and sustain high performing organizations, and, ultimately, improve the overall health care experience. The company offers a comprehensive portfolio of solutions to help clients operate efficiently, improve quality, increase market share and optimize reimbursement. Press Ganey works with clients from across the continuum of care – hospitals, medical practices, home care agencies and other providers – including 50 percent of all U.S. hospitals. For more information, visit

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SOURCE Press Ganey Associates, Inc.