Protech Celebrates 30 Years of Success Serving the Association Community
Annual Fusion Conference, improved CustomerCare Portal and Fusion365 experience embody association management software leader's dedication to its customers
COLUMBIA, Md., Aug. 21, 2014 /PRNewswire/ -- Protech Associates, Inc. (Protech) announces 30 years of success exclusively serving nonprofit and member-based organizations. The company's customer-centric approach to creating, delivering and supporting the world's first and leading cloud-based association management software (AMS) powered by Microsoft Dynamics® CRM extends to every part of the organization and will again culminate during Protech's 8th annual customer conference, Fusion 2014. The event will be held Sept. 3-4, 2014, at the Washington Marriott at Metro Center, in Washington, D.C.
Fusion 2014 has been expanded to a two-day event, featuring the new Protech Academy—deep-dive training sessions focused on Protech's core products. The educational sessions are specifically designed to develop important skills and knowledge that can be immediately applied to streamline customers' existing processes and systems.
The second day of Fusion 2014 will open with Serial Entrepreneur, Disruptive Innovator and Author Reed Overfelt as the keynote speaker. A pioneer of the inbound marketing movement, Overfelt will share six simple steps to transform the way associations engage and market to their members. Afterwards, attendees can select from a wide range of sessions to help maximize the value of Protech Business Solutions before attending the Wow! Awards ceremony to close out the event.
Brian Bruffey, CEO, Protech, said, "Our Fusion customer conference has always been the one time each year that the extended Protech family gathers in person to collaborate on best practices, product innovation and customer successes. While Protech celebrates our 30th anniversary this year, we are not only expecting Fusion 2014 to be at maximum capacity, but we have also extended the benefits of the conference year round to create a Fusion365 experience."
Fusion365 delivers the Fusion Conference experience to Protech customers every day—365 days a year—by extending the event's excitement and educational opportunities through new channels, including an enhanced CustomerCare Portal, the Fusion365 Spotlight email newsletter and an online resource center. In the fourth quarter, the Fusion365 experience will expand further with a new and improved website. Protech's commitment to providing more value and resources enables its customers to maximize return on investment and create exceptional experiences for their members.
Bruffey continues, "Protech is passionate about listening to our customers and it is our priority to continue to amplify communication and transparency about product updates, important policy changes and substantive guidance to optimize use of Protech's software through the Fusion365 experience. Protech is very grateful and fortunate to have the opportunity to contribute to the success of so many amazing associations during the past 30 years. Thank you to all of our valued customers."
Fusion 2014 Registration Information
Current customers can register online for Fusion 2014. For questions or more information, contact Protech at 800-310-8813. Media can request an invitation by contacting Liz Palm at 240-686-1000 or [email protected].
About Protech Associates, Inc.
Protech Associates, Inc. is the world's first and leading provider of cloud-based association management software (AMS) powered by Microsoft Dynamics® CRM. Founded in 1984, Protech combines deep industry expertise and the technical knowledge of numerous on-staff Microsoft Certified Professionals to deliver a robust, easy-to-use, membership management software that is Certified for Microsoft Dynamics, with enterprise-level security, a built-in disaster recovery plan, and a 99.9 percent uptime guarantee. Headquartered in Colombia, Md., the company has been named to the Microsoft President's Club multiple times, received the Microsoft Distinction in Marketing Award twice, is a Microsoft partner with a Gold Competency in CRM, and partners with technology leaders including CenturyLink, Cetrom, Melissa Data, PayPal, ExactTarget, Higher Logic and Engage. For more information, visit www.protechassociates.com.
Press Contact:
Liz Palm
DPR Group, Inc.
240-686-1000
[email protected]
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SOURCE Protech Associates, Inc.
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