PsychNow Unveils Fillm™: A First-of-Its-Kind Feature That Brings Patients' Personal AI Into Behavioral Healthcare

CHICAGO, Sept. 3, 2025 /PRNewswire/ -- PsychNow today announced Fillm™, a patent-pending feature that for the first time allows patients to securely bring summaries and reflections from their personal AI tools like ChatGPT directly into their clinical care. With Fillm™, patients can choose what to share, and clinicians receive that information in a structured, source-linked format as part of PsychNow's Chapter assessment. The result: faster, more meaningful starts to care, reduced intake burden, a clearer view beyond symptoms and diagnosis, and a deeper understanding of each patient's lived experience.

Accelerating the Human Connection
The patient story remains the most meaningful biomarker in behavioral health. PsychNow's mission is to refine each story outside of visits so care teams can engage more efficiently and spend focused live time on the human work of care, while increasing clinical precision. Fillm™ represents PsychNow's latest advancement in the infrastructure powering the future of behavioral healthcare. By letting people contribute consented content, context, and reflections from the tools they already use every day, Fillm™ connects patient engagement on AI platforms with the accountability of human-to-human care.

"Patients are very tired of filling out intake forms and endlessly repeating themselves. Our antiquated intake processes in behavioral healthcare are an access barrier, and a pain for clinicians and clinics, and it doesn't have to be that way. Once you use Chapter, it's impossible to imagine doing it the old way ever again."
- Aviva Zohar, MD, CEO, Thalia Medical Center

Built on Ethical Guardrails
PsychNow is extending its leadership in the ethical integration of AI in behavioral healthcare. Fillm™ was designed with patient consent and clinician oversight at its core.

• Consent-first: patients choose what to share
• Clinician oversight: information is presented to clinicians for review and approval
• Transparent sourcing: items include clear provenance.

"We can all agree that AI platforms like ChatGPT are not therapists. But young people—especially adolescents—turn to them every day for a wide variety of tasks, including self-help, with mostly benign, but sometimes harmful results. In the midst of this ongoing youth mental health crisis, giving patients a way to connect their AI engagement directly to a clinical relationship is essential to better understand each person's lived experience. We must meet people where they are—and where they are is often alone, in a digital echo chamber."
- Aaron Krasner, MD, CEO, Founder, Medical Director, Krasner Adolescent Institute

Value-Based by Design
Together, Chapter + Fillm™ align patients and care teams around what matters, driving improvements in quality, access, patient engagement, and clinician well-being.

Availability
Fillm™ is now available to select clinics, with network-wide distribution beginning this fall.
Pilot requests: psychnow.com/chapter

About PsychNow
PsychNow builds asynchronous-first infrastructure for value-based behavioral healthcare. By treating the patient story as the central signal, PsychNow enables clinicians to start with context, act sooner, and preserve live time for authentic human connection. Its flagship product, Chapter, is a structured initial assessment layer that now includes Fillm™—bringing patient-in-the-loop contributions from AI platforms into clinically relevant, source-linked context under clinician review.

Media Contact
Lisa Glista, (312)598-0147, [email protected]

Disclaimer: Chapter and Fillm™ may not be available for use in all states; currently, it is not available in Nevada and is available in Illinois only for licensed physicians. It is the user's sole responsibility to understand and comply with the laws of their jurisdiction and use Fillm only in accordance with such laws. PsychNow makes no representations regarding the lawful use of Fillm in any jurisdiction or with any specific profession.

SOURCE PsychNow