NEW YORK, Feb. 7, 2013 /PRNewswire/ -- QBE has named Sue Harnett as Chief Operating Officer for its North America operations. In this newly created position, Harnett will oversee the company's Claims, Information Technology and Corporate Legal teams.
QBE President and Chief Executive Officer John Rumpler said, "Sue's diverse business background, strong record of accomplishment and collaborative leadership experience make her ideal to lead these functions."
Harnett joins QBE from Citigroup, where she spent most of her career. During her tenure with Citigroup, she headed the company's local consumer lending area, which included consumer mortgage, commercial real estate, auto loan, student loan and credit card businesses. She also directed global business performance management, focusing on productivity and customer satisfaction improvement for businesses in 40 countries.
In addition, Harnett served as Citigroup's Director of Retail Operations, Chief Operating Officer for Retail Banking, President of Citigroup Canada, and undertook key roles in the Netherlands and Belgium before being named Chief Executive Officer of Citibank Germany.
Harnett holds a bachelor's degree from Marquette University and an Executive Master of Business Administration degree from Northwestern University's Kellogg Graduate School of Management.
She is based in QBE's North America headquarters in New York City.
QBE's North America operations are part of QBE Insurance Group Limited, one of the top 20 insurers and reinsurers worldwide. QBE Insurance Group's 2011 results can be found at www.qbena.com. Headquartered in Sydney, Australia, QBE operates out of 52 countries around the globe, with a presence in every key insurance market. The North America operations, headquartered in New York, conducts business through its property and casualty insurance subsidiaries. QBE insurance companies are rated "A" (Excellent) by A.M. Best and "A+" by Standard & Poor's.