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RealNetworks Announces Fourth Quarter and Full Year 2009 Results


News provided by

RealNetworks, Inc.

Feb 11, 2010, 04:00 ET

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SEATTLE, Feb. 11 /PRNewswire-FirstCall/ -- Digital entertainment services company RealNetworks, Inc. (Nasdaq: RNWK) today announced results for the fourth quarter and fiscal year ended December 31, 2009.

Quarterly Highlights:

  • Revenue of $145.5 million
  • Net loss attributable to common shareholders of $(13.3) million or $(0.11) per share
  • Adjusted EBITDA excluding impairments of $12.9 million

Full Year Highlights:

  • Revenue of $562.3 million
  • Net loss attributable to common shareholders of $(212.3) million or $(1.60) per share
  • Adjusted EBITDA excluding impairments of $39.7 million
  • Cash and short term investments of $384.9 million as of December 31, 2009

“The severe recession in 2009 hurt both our revenue and profitability for the year,” said Bob Kimball, president and acting CEO of RealNetworks.  “While we don’t expect that overall trend to change in the first quarter, we are aggressively moving to transform RealNetworks into a more simple and focused company that delivers value to its shareholders.  The first step in Real’s simplification was announced this week with the separation of our Rhapsody music business into an independent company.”  

Mr. Kimball was named president and appointed to Real’s Board of Directors on January 12, when he was also named acting CEO.

Fourth Quarter Results

For the fourth quarter of 2009, revenue declined 5% to $145.5 million compared with $152.6 million for the fourth quarter of 2008.  Foreign currency exchange rate fluctuations positively affected 2009 fourth quarter revenue by approximately $4.5 million compared with the year-ago quarter. Excluding the effects of foreign exchange rate changes, revenue declined 8% year over year.  Revenue trends in each of Real’s businesses in the fourth quarter of 2009 compared with the year-earlier quarter were: a 4% increase in Technology Products and Solutions revenue to $54.3 million, a 1% increase in Media Software and Services revenue to $22.9 million, a 9% decrease in Games revenue to $30.7 million, and a 14% decrease in Music revenue to $37.6 million.

Net loss attributable to common shareholders for the fourth quarter of 2009 was $(13.3) million, or $(0.11) per share, compared with net loss of $(240.5) million, or $(1.78) per share, in the fourth quarter of 2008. The net loss for the fourth quarter of 2009 included impairment and restructuring charges of $(7.4) million, or $(0.05) per share.  Included in the fourth quarter 2008 net loss were impairment charges, net of tax benefit, totaling $(240.7) million, or $(1.78) per share.  Adjusted EBITDA excluding impairments for the fourth quarter of 2009 was $12.9 million, compared with $11.3 million for the fourth quarter of 2008.  A reconciliation of GAAP net loss attributable to common shareholders to adjusted EBITDA and adjusted EBITDA excluding impairments is provided in the financial tables that accompany this release.

As of December 31, 2009, Real had approximately $384.9 million in unrestricted cash, cash equivalents and short-term investments, an increase of $14 million from the prior year.  In addition, Real has approximately $33.3 million in restricted cash and equity investments at December 31, 2009.

Gross margin in the fourth quarter was 61%, compared with 48% for the fourth quarter a year earlier. Excluding the effect of a $19.7 million charge to reflect the impairment of deferred project costs and prepaid royalties, gross margin was 61% in the fourth quarter of 2008.

Income tax provision was a benefit of $124,000, compared with $(17.4) million in the year-earlier period. Interest income in the fourth quarter of 2009 was $779,000 compared with $2.3 million in the year-earlier period.

Full Year Results

For 2009, revenue declined 7% to $562.3 million compared with $604.8 million in 2008. Foreign currency exchange rate fluctuations negatively affected 2009 revenue by approximately $14 million compared with 2008. Excluding the effects of foreign exchange rate changes, revenue declined 5% year over year. Revenue trends in each of Real’s businesses for the full year 2009 compared with 2008 were: a slight increase in Music revenue to $160.9 million, a 7% decrease in Technology Products and Solutions revenue to $191.5 million, a 9% decrease in Games revenue to $122.8 million, and a decrease of 15% in Media Software and Services to $87.1 million.

Net loss attributable to common shareholders for the year was $(212.3) million, or $(1.60) per share, compared with a net loss of $(243.9) million, or $(1.74) per share, in 2008. The net loss for the most recent year included impairments of $(184.6) million, or $(1.37) per share.  The net loss in 2008 included impairments of $(241.4) million, or $(1.72) per share.

In 2009, adjusted EBITDA excluding impairments was $39.7 million compared with $60.7 million in 2008.  A reconciliation of GAAP net loss attributable to common shareholders to adjusted EBITDA and adjusted EBITDA excluding impairments is provided in the financial tables that accompany this release.

Business Outlook

The following business outlook for the first quarter of 2010 assumes Rhapsody America’s financial results are consolidated in Real’s financial results for the entire first quarter. For the first quarter of 2010, Real expects overall revenue to decline by up to 12% year-over-year and up to 15% sequentially.  As a result of the decline in revenue, Real expects adjusted EBITDA excluding impairments for the first quarter of 2010 to be below the first quarter of 2009.  Compared with the year-earlier quarter, the company expects first-quarter revenue for Music, Media Software and Services, Games and Technology Products and Solutions to decline.  Sequentially, the company expects revenue to be flat in Games, and to decline in Music, Media Software and Services and Technology Products and Solutions, with the largest decline in Technology Products and Solutions, primarily as a result of fourth quarter business seasonality.

Approximately 25% of Real’s revenue is denominated in currencies other than the U.S. dollar, most notably the euro and Korean won. Based on current currency rates, Real expects reported revenues to be affected by foreign currency trends.

The foregoing forward-looking statements reflect Real’s expectations as of February 11, 2010.  It is not Real’s general practice to update these forward-looking statements until its next quarterly results announcement.

Webcast and Conference Call Information

The company will host a webcast and conference call today at 5:00pm (Eastern)/ 2:00pm (Pacific).  The live webcast will be available at http://investor.realnetworks.com.  Listeners must use RealPlayer® to listen to the conference call, which can be downloaded for free at www.real.com.  The on-demand webcast will be available approximately two hours following the conclusion of the live webcast.  

Conference Call Details

5:00 p.m. (Eastern) / 2:00 p.m. (Pacific)

Dial in:

800-857-5305 Domestic

773-681-5857 International

Passcode: Fourth Quarter Earnings

Leader: Bob Kimball

Telephonic replay will be available until 8:00 p.m. (Eastern), February 25, 2010.

Replay dial in:

888-277-5024 Domestic

203-369-3021 International

RNWK-F

About RealNetworks

RealNetworks, Inc. delivers digital entertainment services to consumers via PC, portable music player, home entertainment system and mobile phone. Real created the streaming media category in 1995 and has continued to lead the market with pioneering products and services, including: RealPlayer®, the first mainstream media player to enable one-click downloading and recording of Internet video; the award-winning Rhapsody® digital music service, which delivers more than 1 billion songs per year; RealArcade®, one of the largest casual games destinations on the Web; and a variety of mobile entertainment services, such as ringback tones, offered to consumers through leading wireless carriers around the world. RealNetworks' corporate information is located at http://investor.realnetworks.com.

About Non-GAAP Financial Measures

To supplement RealNetworks’ condensed consolidated financial statements presented in accordance with GAAP in this press release, the company also discloses certain non-GAAP financial measures, including adjusted revenue, adjusted EBITDA excluding impairments, adjusted EBITDA, adjusted EBITDA excluding impairments by reporting segment, adjusted cost of revenue and adjusted operating expenses, which management believes provide investors with useful information.  

In the financial tables of our earnings press release, RealNetworks has included reconciliations of GAAP net income (loss) attributable to common shareholders to adjusted EBITDA, to adjusted EBITDA excluding impairments, and to adjusted EBITDA excluding impairments by reporting segment; GAAP cost of revenue to adjusted cost of revenue; and GAAP operating expenses to adjusted operating expenses for the relevant periods.

The rationale for management’s use of non-GAAP measures is included in the supplementary materials presented with the fourth quarter earnings materials.  Please refer to Exhibit 99.2 (“Information Regarding Non-GAAP Financial Measures”) to the company’s report on Form 8-K, which is being submitted today to the SEC.

Forward-Looking Statements: This press release contains forward-looking statements that involve risks and uncertainties, including statements relating to Real’s current expectations for future revenue, adjusted EBITDA excluding impairments and the impact of foreign currency rates.  All statements contained in this press release that do not relate to matters of historical fact should be considered forward-looking statements.  Actual results may differ materially from the results predicted. Factors that could cause actual results to differ from the results predicted include: fluctuations in foreign currencies; changes in Real’s GAAP tax rate; the potential gain or loss and other potential accounting consequences from the anticipated restructuring of Rhapsody America; development and consumer acceptance of legal online music distribution services generally and RealNetworks’ content services in particular because these are relatively new and unproven business models and markets; risks associated with the operation of Rhapsody America and with the ability of Real and Rhapsody America to realize financial benefits from the anticipated restructuring of Rhapsody America; Real’s ability to realize operating efficiencies and other benefits from the implementation of its strategic initiatives; the potential that Real will be unable to continue to enter into commercially attractive agreements with third parties for the provision of compelling content for its subscription service offerings and the distribution of Real’s carrier application services; the emergence of new entrants and competition in the market for digital media subscription offerings, online music sales and downloadable casual games; the impact on Real’s gross margin from content costs and the mix of subscription offerings sold to Real’s customers; competitive risks, including the emergence or growth of competing technologies, products and services; the potential outcomes and effects of claims and legal proceedings on Real’s business, prospects, financial condition or results of operations; risks associated with strategic relationships, business acquisitions and the introduction of new products and services; and changes in consumer and advertising spending in response to disruptions in the global financial markets. More information about potential risk factors that could affect RealNetworks’ business and financial results is included in RealNetworks’ annual report on Form 10-K for the most recent year ended December 31, its quarterly reports on Form 10-Q and in other reports and documents filed by RealNetworks from time to time with the Securities and Exchange Commission. The preparation of RealNetworks’ financial statements and forward-looking financial guidance requires the company to make estimates and assumptions that affect the reported amount of assets and liabilities and the reported amounts of revenues and expenses during the reported period.  Actual results may differ materially from these estimates under different assumptions or conditions. The company assumes no obligation to update any forward-looking statements or information, which are in effect as of their respective dates.

RealNetworks, Rhapsody, RealPlayer and RealArcade are trademarks or registered trademarks of RealNetworks, Inc. or its subsidiaries.  All other companies or products listed herein are trademarks or registered trademarks of their respective owners.

    
    
                       RealNetworks, Inc. and Subsidiaries                   
                 Condensed Consolidated Statements of Operations             
                                   (Unaudited)                               
                                                                             
                                                                             
                                      Quarters Ended         Years Ended     
                                       December 31,         December 31,     
                                      --------------        ------------     
                                       2009       2008       2009       2008 
                                       ----       ----       ----       ---- 
                                     (in thousands, except per share data)   
                                                                             
     Net revenue                   $145,502   $152,644   $562,264   $604,810 
                                                                             
     Cost of revenue                 56,821     60,042    222,142    233,244 
     Impairment of deferred costs                                            
      and prepaid royalties               -     19,666          -     19,666 
                                        ---     ------        ---     ------ 
                                                                             
           Gross profit              88,681     72,936    340,122    351,900 
                                     ------     ------    -------    ------- 
                                                                             
     Operating expenses:                                                     
       Research and development      32,541     28,533    119,448    113,680 
       Sales and marketing           40,325     50,192    165,856    211,922 
       Advertising with related                                              
        party (A)                    11,063     12,480     33,292     44,213 
       General and administrative    19,456     19,107     74,664     69,981 
       Impairment of goodwill and                                            
        long-lived assets                 -    192,676    175,583    192,676 
       Restructuring and other                                               
        charges                       2,346      6,147      4,017      6,833 
                                      -----      -----      -----      ----- 
                                                                             
           Total operating                                                   
            expenses                105,731    309,135    572,860    639,305 
                                    -------    -------    -------    ------- 
                                                                             
     Operating loss                 (17,050)  (236,199)  (232,738)  (287,405)
                                    -------   --------   --------   -------- 
                                                                             
     Other income (expenses):                                                
       Interest income, net             779      2,255      3,969     13,453 
       Equity in net loss of                                                 
        investments                    (116)      (271)    (1,313)      (695)
       Gain (loss) on sale of                                                
        equity investments, net        (121)       (12)       688        210 
       Impairment of equity                                                  
        investments                  (5,020)         -     (5,020)         - 
       Gain on sale of interest in                                           
        Rhapsody America (B)              -          -          -     14,502 
       Other income (expense),                                               
        net                            (312)    (1,306)      (794)       330 
                                       ----     ------       ----        --- 
                                                                             
           Total other income                                                
            (expense), net           (4,790)       666     (2,470)    27,800 
                                     ------        ---     ------     ------ 
                                                                             
     Loss before income taxes       (21,840)  (235,533)  (235,208)  (259,605)
     Income tax benefit (expense)       124    (17,392)    (3,321)   (25,828)
                                        ---    -------     ------    ------- 
                                                                             
     Net loss                       (21,716)  (252,925)  (238,529)  (285,433)
       Net loss attributable to                                              
        the noncontrolling interest                                          
        in Rhapsody America (C)       8,397     12,426     26,265     41,555 
                                      -----     ------     ------     ------ 
     Net loss attributable to                                                
      common shareholders          $(13,319) $(240,499) $(212,264) $(243,878)
                                   ========  =========  =========  ========= 
                                                                             
     Basic net loss per share                                                
      available to common                                                    
      shareholders                   $(0.11)    $(1.78)    $(1.60)    $(1.74)
     Diluted net loss per share                                              
      available to common                                                    
      shareholders                   $(0.11)    $(1.78)    $(1.60)    $(1.74)
                                                                             
     Shares used to compute basic                                            
      net loss per share available                                           
      to common shareholders        134,844    135,402    134,612    140,432 
     Shares used to compute                                                  
      diluted net loss per share                                             
      available to common                                                    
      shareholders                  134,844    135,402    134,612    140,432 
                                                                             
                                                                             
    (A)  Consists of advertising purchased by Rhapsody America from MTV
    Networks (MTVN).  MTVN has a 49% ownership interest in Rhapsody America.
    
    (B)  Consists of gains realized from MTVN's note payments to Rhapsody  
    America. Effective January 1, 2009, the Company adopted SFAS No. 160
    Noncontrolling Interests in Consolidated Financial Statements, an 
    amendment to ARB No. 51 (SFAS 160) which requires the appreciation of 
    gains on the sale of noncontrolling interest to be recorded as an equity 
    transaction.  
    
    (C)  Noncontrolling interest in Rhapsody America reflects MTVN's 49% 
    ownership share in the losses of Rhapsody America.  
    
    
                        RealNetworks, Inc. and Subsidiaries                   
                       Condensed Consolidated Balance Sheets                  
                                    (Unaudited)                               
                                                                              
                                                                              
                                                                              
                                                     December 31, December 31,
                                                         2009         2008    
                                                     ------------ ------------
                                                           (in thousands)     
                                      ASSETS                                  
                                                                              
     Current assets:                                                          
       Cash and cash equivalents                         $277,030     $232,968
       Short-term investments                             107,870      137,766
       Trade accounts receivable, net                      60,937       70,201
       Deferred costs, current portion                      5,192        4,026
       Prepaid expenses and other current assets           30,624       34,599
                                                           ------       ------
                                                                              
             Total current assets                         481,653      479,560
                                                          -------      -------
                                                                              
     Equipment, software, and leasehold improvements,
      at cost:                
       Equipment and software                             151,951      135,788
       Leasehold improvements                              31,041       30,719
                                                           ------       ------
         Total equipment, software, and leasehold                             
          improvements                                    182,992      166,507
       Less accumulated depreciation and                                      
        amortization                                      125,878      103,500
                                                          -------      -------
                                                                              
         Net equipment, software, and leasehold                               
          improvements                                     57,114       63,007
                                                                              
     Restricted cash equivalents and investments           13,700       14,742
     Equity investments                                    19,553       18,582
     Other assets                                           4,030        3,775
     Deferred costs, non-current portion                   10,182        6,120
     Deferred tax assets, net, non-current portion         10,001        9,236
     Other intangible assets, net                          10,650       18,727
     Goodwill                                                   -      175,264
                                                              ---      -------
                                                                              
         Total assets                                    $606,883     $789,013
                                                         ========     ========
                                                                              
                       LIABILITIES AND SHAREHOLDERS' EQUITY                   
                                                                              
     Current liabilities:                                                     
       Accounts payable                                   $32,703      $36,575
       Accrued and other liabilities                      120,434      118,688
       Deferred revenue, current portion                   31,374       39,835
       Related party payable (A)                           11,216       13,155
       Accrued loss on excess office facilities,                              
        current portion                                     3,228        4,317
                                                            -----        -----
                                                                              
         Total current liabilities                        198,955      212,570
                                                          -------      -------
                                                                              
     Deferred revenue, non-current portion                  1,933        1,961
     Accrued loss on excess office facilities, non-                           
      current portion                                           -        2,893
     Deferred rent                                          4,464        4,614
     Deferred tax liabilities, net, non-current                               
      portion                                                 961        1,379
     Other long-term liabilities                           13,006       11,660
                                                           ------       ------
                                                                              
         Total liabilities                                219,319      235,077
                                                          -------      -------
                                                                              
     Noncontrolling interest in Rhapsody 
      America (B)                                           7,253          378
                                                                              
     Shareholders' equity                                 380,311      553,558
                                                          -------      -------
                                                                              
         Total liabilities and shareholders'                                  
          equity                                         $606,883     $789,013
                                                         ========     ========
    
    (A)  Related party payable reflects amounts owed to MTVN.  
    
    (B)  Noncontrolling interest in Rhapsody America reflects MTVN's 49% 
    ownership interest in the net assets of Rhapsody America. 
    
    
                       RealNetworks, Inc. and Subsidiaries                   
                 Condensed Consolidated Statements of Cash Flows             
                                   (Unaudited)                               
                                                                             
                                                             Years Ended     
                                                            December 31,     
                                                          ----------------   
                                                            2009       2008 
                                                            ----       ---- 
                                                            (in thousands)    
                                                                             
     Cash flows from operating activities:                                   
       Net loss                                         $(238,529) $(285,433)
       Adjustments to reconcile net loss to net cash                         
        used in operating activities:                                         
         Depreciation and amortization                     31,454     45,968 
         Stock-based compensation                          21,460     23,531 
         Loss on disposal of equipment, software, and                        
          leasehold improvements                              502         10 
         Equity in net loss of investments                  1,313        695 
         Gain on sale of equity investment, net              (688)      (210)
         Impairment of equity investments                   5,020          - 
         Excess tax benefit from stock option                                
          exercises                                           (15)      (127)
         Impairment of goodwill and long-lived assets     175,583    192,676 
         Accrued restructuring and other charges           (2,773)     5,524 
         Accrued loss on excess office facilities          (3,982)    (3,490)
         Deferred income taxes, net                         4,255     11,583 
         Gain on sale of interest in Rhapsody America           -    (14,502)
         Other                                                 48        111 
         Net change in certain operating assets and                          
          liabilities, net of acquisitions                 (2,952)    (5,622)
                                                           ------     ------ 
                                                                             
         Net cash used in operating activities             (9,304)   (29,286)
                                                           ------    ------- 
                                                                             
     Cash flows from investing activities:                                   
       Purchases of equipment, software, and leasehold                       
        improvements                                      (16,807)   (29,530)
       Purchases of short-term investments               (143,273)  (251,887)
       Proceeds from sales and maturities of short-term                       
        investments                                       173,169    194,053 
       Purchases of intangible assets                           -     (2,839)
       Proceeds from the sales of equity investments        1,014      1,140 
       Purchases of equity investments                     (2,000)   (14,731)
       Payment of acquisition costs, net of cash                             
        acquired                                           (3,324)   (10,192)
       Decrease in restricted cash equivalents and                           
        investments, net                                    1,042        768 
                                                            -----        --- 
                                                                             
         Net cash used in investing activities              9,821   (113,218)
                                                            -----   -------- 
                                                                             
     Cash flows from financing activities:                                   
       Net proceeds from sales of common stock under                         
        employee stock purchase plan and exercise of                      
        stock options                                       1,455      9,570 
       Payments of convertible debt obligations                 -   (100,000)
       Net proceeds from sales of interest in Rhapsody                       
        America                                            38,022     44,640 
       Excess tax benefit from stock option exercises          15        127 
       Repurchases of common stock                              -    (50,199)
                                                              ---    ------- 
                                                                             
         Net cash provided by (used in) financing                            
          activities                                       39,492    (95,862)
                                                           ------    ------- 
                                                                             
     Effect of exchange rate changes on cash and cash                        
      equivalents                                           4,053     (5,363)
                                                            -----     ------ 
                                                                             
         Net decrease in cash and cash equivalents         44,062   (243,729)
                                                                             
     Cash and cash equivalents, beginning of period       232,968    476,697 
                                                          -------    ------- 
                                                                             
     Cash and cash equivalents, end of period            $277,030   $232,968 
                                                         ========   ======== 
    
    
                       RealNetworks, Inc. and Subsidiaries                  
                       Supplemental Financial Information                   
                                   (Unaudited)                              
                                                                            
                                                         2009
                                                         ----
                                            Q4       Q3       Q2       Q1   
                                          ------   ------   ------   ------ 
                                                    (in thousands)          
      Net Revenue by Line of Business:                                      
      Consumer products and 
       services (A)                       $91,233  $92,836  $89,517  $97,194
      Technology products and 
       solutions (B)                       54,269   47,428   46,208   43,579
                                           ------   ------   ------   ------
                                                                            
      Total net revenue                  $145,502 $140,264 $135,725 $140,773
                                         ======== ======== ======== ========
                                                                            
      Consumer Products and Services:                                       
      Subscriptions (C)                   $50,492  $52,401  $54,446  $59,052
      Media properties (D)                 20,327   21,001   14,753   15,536
      E-commerce and other (E)             20,414   19,434   20,318   22,606
                                           ------   ------   ------   ------
                                                                            
      Total consumer products and                                           
       services revenue                   $91,233  $92,836  $89,517  $97,194
                                          =======  =======  =======  =======
                                                                            
      Consumer Products and Services:                                       
      Music (F)                           $37,598  $38,765  $40,452  $44,053
      Media software and services (G)      22,899   24,580   19,291   20,318
      Games  (H)                           30,736   29,491   29,774   32,823
                                           ------   ------   ------   ------
                                                                            
      Total consumer products and                                           
       services revenue                   $91,233  $92,836  $89,517  $97,194
                                          =======  =======  =======  =======
                                                                            
      Net Revenue by Geography:                                             
      United States                       $91,175  $95,758  $90,685  $96,666
      Rest of world                        54,327   44,506   45,040   44,107
                                           ------   ------   ------   ------
                                                                            
      Total net revenue                  $145,502 $140,264 $135,725 $140,773
                                         ======== ======== ======== ========
                                                                            
    Subscribers (presented as greater than)*:                              
      Total subscribers (I)                40,250   38,950   37,700   36,450
      Technology products and solutions                                     
       application                                                          
         services subscribers (J)          38,850   37,500   36,300   33,850
    Music subscribers:                                                      
      Consumer music subscribers:                                           
        Rhapsody subscribers                  675      700      750      800
        Radio subscribers                      75       75       75    1,200
                                              ---      ---      ---    -----
          Total consumer music                                              
           subscribers                        750      775      825    2,000
      Technology products and solutions                                     
       application                                                          
         services music subscribers (K)     1,150    1,075      975      900
                                            -----    -----      ---      ---
        Total Music Subscribers**           1,900    1,850    1,800    2,900
    
    
                                                                            
                                                        2008
                                                        ----
                                            Q4       Q3       Q2       Q1   
                                          ------   ------   ------   ------ 
                                                    (in thousands)          
      Net Revenue by Line of Business:                                      
      Consumer products and services                                        
       (A)                               $100,282 $100,322 $101,353  $96,286
      Technology products and solutions                                     
       (B)                                 52,362   51,633   51,295   51,277
                                           ------   ------   ------   ------
                                                                            
      Total net revenue                  $152,644 $151,955 $152,648 $147,563
                                         ======== ======== ======== ========
                                                                            
      Consumer Products and Services:                                       
      Subscriptions (C)                   $57,853  $57,776  $55,658  $55,193
      Media properties (D)                 18,337   19,946   23,472   18,702
      E-commerce and other (E)             24,092   22,600   22,223   22,391
                                           ------   ------   ------   ------
                                                                            
      Total consumer products and                                           
       services revenue                  $100,282 $100,322 $101,353  $96,286
                                         ======== ======== ========  =======
                                                                            
      Consumer Products and Services:                                       
      Music (F)                           $43,882  $41,591  $37,170  $38,079
      Media software and services (G)      22,695   24,531   29,238   26,409
      Games  (H)                           33,705   34,200   34,945   31,798
                                           ------   ------   ------   ------
                                                                            
      Total consumer products and                                           
       services revenue                  $100,282 $100,322 $101,353  $96,286
                                         ======== ======== ========  =======
                                                                            
      Net Revenue by Geography:                                             
      United States                      $101,369 $102,363 $100,898  $99,169
      Rest of world                        51,275   49,592   51,750   48,394
                                           ------   ------   ------   ------
                                                                            
      Total net revenue                  $152,644 $151,955 $152,648 $147,563
                                         ======== ======== ======== ========
                                                                            
    Subscribers (presented as greater than)*:                              
      Total subscribers (I)                34,100   32,650   35,000   32,200
      Technology products and solutions                                     
       application                                                          
         services subscribers (J)          31,500   29,950   32,450   29,500
    Music subscribers:                                                      
      Consumer music subscribers:                                           
        Rhapsody subscribers                  775      750      600      600
        Radio subscribers                   1,225    1,250    1,225    1,275
                                            -----    -----    -----    -----
          Total consumer music                                              
           subscribers                      2,000    2,000    1,825    1,875
      Technology products and solutions                                     
       application                                                          
         services music subscribers (K)       875      850      800      800
                                              ---      ---      ---      ---
        Total Music Subscribers**           2,875    2,850    2,625    2,675
                                                                            
    *  Total music subscribers includes subscribers from our technology   
    products and solutions application subscription services, such as music-
    on-demand, as well as our consumer music services, such as Rhapsody and 
    Premium Radio. Although music-on-demand subscribers are included in the 
    technology products and solutions application services subscribers and 
    total music subscribers, these subscribers are only counted once as    
    part of our total subscribers.                                         
                                                                            
    **  Prior periods have been changed to reflect current period          
    presentation. Totals may not equal due to rounding convention.         
                                                                            
    (A)  Revenue is derived from consumer digital media subscription        
    services, RealPlayer Plus and related products, sales and distribution 
    of third party software products, content such as games and music and  
    advertising.                                                           
                                                                            
    (B)  The Technology Products and Solutions (TPS) segment includes       
    revenue and related costs from: sales of ringback tones, music-on-     
    demand, video-on-demand, messaging, and information services; sales of 
    media delivery system software, including Helix system software and    
    related authoring and publishing tools, both directly to customers and 
    indirectly through original equipment manufacturer channels; support   
    and maintenance services sold to customers who purchase software       
    products; broadcast hosting services; and consulting and professional  
    services that are offered to customers.                                
                                                                            
    (C)  Revenue is derived from consumer digital media subscription        
    services including:  SuperPass, RadioPass, Rhapsody, GamePass and      
    FunPass.                                                               
                                                                            
    (D)  Revenue is derived from advertising and through the distribution   
    of third party products.                                               
                                                                            
    (E)  Revenue is derived from RealPlayer Plus and related products,      
    sales of third party software products, and content such as games and  
    music.                                                                 
                                                                            
    (F)  The Music segment primarily includes revenue and related costs     
    from: Rhapsody America’s Rhapsody and RadioPass subscription services; 
    sales of digital music content through the Rhapsody service and the    
    RealPlayer music store; and advertising from music websites.           
                                                                            
    (G)  The Media Software and Services (MSS) segment primarily includes   
    revenue and related costs from: the SuperPass premium subscription     
    service; RealPlayer Plus and related products; sales and distribution  
    of third-party software products; and all advertising other than that  
    related directly to our Music and Games businesses.                    
                                                                            
    (H)  The Games segment primarily includes revenue and related costs     
    from: the sale of individual games on our websites RealArcade.com,     
    GameHouse.com and Zylom.com; the sales of games subscription services; 
    advertising through our games websites; the sale of games through the  
    syndication on partner sites, and sales of games through wireless      
    carriers.                                                              
                                                                            
    (I)  Total subscribers include technology products and solutions        
    application services and consumer subscription services including:     
    ringback tones, music-on-demand, video-on-demand, Rhapsody, Rhapsody-to-
    Go, RadioPass, SuperPass, and GamePass.                                
                                                                            
    (J)  Technology products and solutions application service subscribers  
    include: ringback tones, music-on-demand and video-on-demand.          
                                                                            
    (K)  Technology products and solutions application services music       
    subscribers include music-on-demand.                                   
    
    
                        RealNetworks, Inc. and Subsidiaries                   
                        Supplemental Financial Information                    
                                    (Unaudited)                               
                                                                              
     Reconciliation of GAAP net income (loss) attributable to common 
      shareholders to adjusted EBITDA and adjusted 
      EBITDA excluding impairments is as follows:  
                                                                              
                                                                              
                            Year                                              
                           Ended                  Quarters Ended              
                           ------                ----------------             
                          December  December   September     June      March  
                          31, 2009   31, 2009   30, 2009   30, 2009   31, 2009
                         ---------  ---------  ---------  ---------  ---------
                                            (in thousands)                    
                                                                              
     Net income (loss)                                                        
      attributable to                                                         
      common                                                                  
      shareholders       $(212,264)  $(13,319)    $1,520  $(188,329) $(12,136)
     Interest income,                                                         
      net                   (3,969)      (779)    (1,253)      (754)   (1,183)
     Stock-based                                                              
      compensation          21,460      5,915      4,727      5,596     5,222 
     Loss (gain) on sale                                                      
      of equity                                                               
      investments, net        (688)       121       (604)       (68)     (137)
     Impairment of                                                            
      equity                                                                  
      investments            5,020      5,020          -          -         - 
     Conversion of                                                            
      WiderThan stock                                                         
      options to a cash                                                       
      equivalent                21          -          1          3        17 
     Depreciation and                                                         
      amortization (net                                                       
      of noncontrolling                                                       
      interest effect)      23,328      6,355      5,432      5,815     5,726 
     Acquisitions                                                             
      related intangible                                                      
      asset amortization                                                      
      (net of                                                                 
      noncontrolling                                                          
      interest effect)       6,998      1,797      1,784      1,649     1,768 
     Impairment of                                                            
      goodwill and long-                                                      
      lived assets         175,583          -          -    175,583         - 
     Pro forma gain on                                                        
      sale of interest in                                                     
      Rhapsody America      16,870      5,577      3,839      3,444     4,010 
     Income taxes            3,321       (124)       686      1,210     1,549 
                             -----       ----        ---      -----     ----- 
                                                                              
           Adjusted                                                           
            EBITDA         $35,680    $10,563    $16,132     $4,149    $4,836 
                           -------    -------    -------     ------    ------ 
                                                                              
     Impairments:                                                             
         Impairment of                                                        
          deferred costs                                                      
          and prepaid                                                         
          royalties              -          -          -          -         - 
         Restructuring                                                        
          and other                                                           
          charges            4,017      2,346        877          -       794 
                             -----      -----        ---        ---       --- 
           Adjusted                                                           
            EBITDA                                                            
            excluding                                                         
            impairments    $39,697    $12,909    $17,009     $4,149    $5,630 
                           =======    =======    =======     ======    ====== 
                                                                              
                                                                              
                                                                              
                            Year                                              
                           Ended                  Quarters Ended              
                           ------                ----------------             
                          December   December  September     June      March  
                          31, 2008   31, 2008   30, 2008   30, 2008   31, 2008
                         ---------  ---------  ---------  ---------  ---------
                                            (in thousands)                    
                                                                              
     Net income (loss)                                                        
      attributable to                                                         
      common                                                                  
      shareholders       $(243,878) $(240,499)   $(4,500)   $(1,305)   $2,426 
     Interest income,                                                         
      net                  (13,453)    (2,255)    (2,865)    (3,375)   (4,958)
     Stock-based                                                              
      compensation          23,531      6,056      5,955      6,031     5,489 
     Loss (gain) on sale                                                      
      of equity                                                               
      investments, net        (210)        12          -       (222)        - 
     Conversion of                                                            
      WiderThan stock                                                         
      options to a cash                                                       
      equivalent               142         11         16         26        89 
     Depreciation and                                                         
      amortization (net                                                       
      of noncontrolling                                                       
      interest effect)      24,417      5,784      6,165      6,186     6,282 
     Acquisitions                                                             
      related intangible                                                      
      asset amortization                                                      
      (net of                                                                 
      noncontrolling                                                          
      interest effect)      20,110      1,872      5,752      6,171     6,315 
     Impairment of                                                            
      goodwill and long-                                                      
      lived assets (net                                                       
      of noncontrolling                                                       
      interest effect)     190,347    190,347          -          -         - 
     Pro forma gain on                                                        
      sale of interest in                                                     
      Rhapsody America       6,568      6,568          -          -         - 
     Expenses related to                                                      
      antitrust                                                               
      litigation               757        179        174        202       202 
     Income taxes           25,828     17,392        728      3,700     4,008 
                            ------     ------        ---      -----     ----- 
                                                                              
           Adjusted                                                           
            EBITDA         $34,159   $(14,533)   $11,425    $17,414   $19,853 
                           -------   --------    -------    -------   ------- 
                                                                              
     Impairments:                                                             
         Impairment of                                                        
          deferred costs                                                      
          and prepaid                                                         
          royalties         19,666     19,666          -          -         - 
         Restructuring                                                        
          and other                                                           
          charges            6,833      6,147          -          -       686 
                             -----      -----        ---        ---       --- 
           Adjusted                                                           
            EBITDA                                                            
            excluding                                                         
            impairments    $60,658    $11,280    $11,425    $17,414   $20,539 
                           =======    =======    =======    =======   ======= 
    
    
                      RealNetworks, Inc. and Subsidiaries                     
                         Segment Results of Operations                        
                                  (Unaudited)                                 
                                                                              
                               Quarter Ended December 31, 2009                
                               -------------------------------                
                   Music (A) MSS (B) Games(C)   TPS (D)     Other Grand Total 
                   --------- ------- --------   -------     ----- ----------- 
                                       (in thousands)                         
                                                                              
    Net revenue      $37,598 $22,899  $30,736    $54,269        $-   $145,502 
                                                                              
    Cost of revenue   22,692   3,719    8,399     22,011         -     56,821 
                      ------   -----    -----     ------       ---     ------ 
                                                                              
    Gross profit      14,906  19,180   22,337     32,258         -     88,681 
                      ------  ------   ------     ------       ---     ------ 
      Gross margin        40%     84%      73%        59%        -         61%
                                                                              
    Operating expenses:                                                       
      Advertising with                                                        
       related party  11,063       -        -          -         -     11,063 
      Restructuring                                                           
       and other                                                              
       charges           376     556      549        865         -      2,346 
      Other operating                                                         
       expenses       20,507  16,835   29,007     25,964         9     92,322 
                      ------  ------   ------     ------       ---     ------ 
        Total                                                                 
         operating                                                            
         expenses     31,946  17,391   29,556     26,829         9    105,731 
                      ------  ------   ------     ------       ---    ------- 
                                                                              
    Income (loss)
     from                                                        
     operations      (17,040)  1,789   (7,219)     5,429        (9)   (17,050)
                     -------   -----   ------      -----       ---    ------- 
                                                                              
    Other income
     (expenses):                                                  
      Interest income,                                                        
       net                 -       -        -          -       779        779 
      Equity in net                                                           
       loss of                                                                
       investments         -       -        -          -      (116)      (116)
      Loss on sale of                                                         
       equity                                                                 
       investments, net                                                       
                           -       -        -          -      (121)      (121)
      Impairment of                                                           
       equity                                                                 
       investments         -       -        -          -    (5,020)    (5,020)
      Other income                                                            
       (expenses), net     -       -        -          -      (312)      (312)
                         ---     ---      ---        ---      ----       ---- 
                                                                              
        Total other                                                           
         income                                                               
         (expenses),                                                          
         net               -       -        -          -    (4,790)    (4,790)
                         ---     ---      ---        ---    ------     ------ 
                                                                              
    Income (loss)                                                             
     before income                                                            
     taxes           (17,040)  1,789   (7,219)     5,429    (4,799)   (21,840)
    Income taxes           -       -        -          -       124        124 
                         ---     ---      ---        ---       ---        --- 
    Net income(loss) (17,040)  1,789   (7,219)     5,429    (4,675)   (21,716)
    Net income (loss)                                                         
     attributable to                                                          
     noncontrolling                                                           
     interest in                                                              
     Rhapsody America  8,397       -        -          -         -      8,397 
                       -----     ---      ---        ---       ---      ----- 
    Net income (loss)                                                         
     attributable to                                                          
     common                                                                   
     shareholders    $(8,643) $1,789  $(7,219)    $5,429   $(4,675)  $(13,319)
                     =======  ======  =======     ======   =======   ======== 
                                                                              
    Reconciliation of segment GAAP net income (loss) attributable to common 
     shareholders to segment adjusted EBITDA excluding impairments is as follows: 
                                                                              
      Net income                                                              
       (loss)                                                                 
       attributable to                                                        
       common                                                                 
       shareholders  $(8,643) $1,789  $(7,219)    $5,429   $(4,675)  $(13,319)
      Income taxes         -       -        -          -      (124)      (124)
      Interest income,                                                        
       net                 -       -        -          -      (779)      (779)
      Stock-based                                                             
       compensation      926     822    1,606      2,561         -      5,915 
      Conversion of                                                           
       WiderThan stock                                                        
       options to a                                                           
       cash equivalent     -       -        -          -         -          - 
      Acquisitions                                                            
       related                                                                
       intangible asset                                                       
       amortization                                                           
       (E)               279      25       95      1,398         -      1,797 
      Pro forma gain                                                          
       on sale of                                                             
       interest in                                                            
       Rhapsody America                                                       
                       5,577       -        -          -         -      5,577 
      Loss on sale of                                                         
       equity                                                                 
       investments, net                                                       
                           -       -        -          -       121        121 
      Impairment of                                                           
       equity                                                                 
       investments         -       -        -          -     5,020      5,020 
      Restructuring                                                           
       and other                                                              
       charges           376     556      549        865         -      2,346 
      Depreciation and                                                        
       amortization                                                           
       (E)               890     552    2,151      2,762         -      6,355 
                         ---     ---    -----      -----       ---      ----- 
          Adjusted                                                            
           EBITDA                                                             
           excluding                                                          
           impairments $(595) $3,744  $(2,818)   $13,015     $(437)   $12,909 
                       =====  ======  =======    =======     =====    ======= 
    
                                                                              
                               Quarter Ended December 31, 2008                
                               -------------------------------                
                   Music (A) MSS (B) Games(C)   TPS (D)     Other Grand Total 
                   --------- ------- --------   -------     ----- ----------- 
                                                (in thousands)                
                                                                              
    Net revenue      $43,882 $22,695  $33,705    $52,362        $-   $152,644 
                                                                              
    Cost of revenue   25,068   4,199   10,387     20,388         -     60,042 
    Impairment of                                                             
     deferred costs and                                                       
     prepaid royalties 1,000       -    7,829     10,837         -     19,666 
                       -----     ---    -----     ------       ---     ------ 
                                                                              
    Gross profit      17,814  18,496   15,489     21,137         -     72,936 
                      ------  ------   ------     ------       ---     ------ 
      Gross margin        41%     81%      46%        40%        -         48%
                                                                              
    Operating expenses:                                                       
      Advertising with                                                        
       related party  12,480       -        -          -         -     12,480 
      Impairment of                                                           
       goodwill and                                                           
       long-lived                                                             
       assets          4,753     167   45,889    141,867         -    192,676 
      Restructuring                                                           
       and other                                                              
       charges           681   1,134    1,898      2,434         -      6,147 
      Other operating                                                         
       expenses       24,777  15,818   28,196     28,823       218     97,832 
                      ------  ------   ------     ------       ---     ------ 
        Total                                                                 
         operating                                                            
         expenses     42,691  17,119   75,983    173,124       218    309,135 
                      ------  ------   ------    -------       ---    ------- 
                                                                              
    Income (loss)
     from                                                        
     operations      (24,877)  1,377  (60,494)  (151,987)     (218)  (236,199)
                     -------   -----  -------   --------      ----   -------- 
                                                                              
    Other income
     (expenses):                                                  
      Interest income,                                                        
       net                 -       -        -          -     2,255      2,255 
      Equity in net                                                           
       loss of                                                                
       investments         -       -        -          -      (271)      (271)
      Loss on sale of                                                         
       equity                                                                 
       investments, net                                                       
                           -       -        -          -       (12)       (12)
      Other income                                                            
       (expenses), net     -       -        -          -    (1,306)    (1,306)
                         ---     ---      ---        ---    ------     ------ 
                                                                              
        Total other                                                           
         income                                                               
         (expenses),                                                          
         net               -       -        -          -       666        666 
                         ---     ---      ---        ---       ---        --- 
                                                                              
    Income (loss)                                                             
     before income                                                            
     taxes           (24,877)  1,377  (60,494)  (151,987)      448   (235,533)
    Income taxes           -       -        -          -   (17,392)   (17,392)
                         ---     ---      ---        ---   -------    ------- 
    Net income(loss) (24,877)  1,377  (60,494)  (151,987)  (16,944)  (252,925)
    Net income (loss)                                                         
     attributable to                                                          
     noncontrolling                                                           
     interest in                                                              
     Rhapsody America 12,426       -        -          -         -     12,426 
                      ------     ---      ---        ---       ---     ------ 
    Net income (loss)                                                         
     attributable to                                                          
     common                                                                   
     shareholders   $(12,451) $1,377 $(60,494) $(151,987) $(16,944) $(240,499)
                    ========  ====== ========  =========  ========  ========= 
                                                                              
    Reconciliation of segment GAAP net income (loss) attributable to common 
     shareholders to segment adjusted EBITDA excluding impairments is as follows: 
                                                                              
      Net income                                                              
       (loss)                                                                 
       attributable to                                                        
       common                                                                 
       shareholders $(12,451) $1,377 $(60,494) $(151,987) $(16,944) $(240,499)
      Income taxes         -       -        -          -    17,392     17,392 
      Interest income,                                                        
       net                 -       -        -          -    (2,255)    (2,255)
      Stock-based                                                             
       compensation    1,058     765    1,632      2,601         -      6,056 
      Conversion of                                                           
       WiderThan stock                                                        
       options to a                                                           
       cash equivalent     -       -        -         11         -         11 
      Acquisitions                                                            
       related                                                                
       intangible asset                                                       
       amortization                                                           
       (E)               278       -      273      1,321         -      1,872 
      Pro forma gain                                                          
       on sale of                                                             
       interest in                                                            
       Rhapsody America                                                       
                       6,568       -        -          -         -      6,568 
      Impairment of                                                           
       goodwill and                                                           
       long-lived                                                             
       assets (E)      2,424     167   45,889    141,867         -    190,347 
      Loss on sale of                                                         
       equity                                                                 
       investments, net                                                       
                           -       -        -          -        12         12 
      Impairment of                                                           
       deferred costs                                                         
       and prepaid                                                            
       royalties       1,000       -    7,829     10,837         -     19,666 
      Restructuring                                                           
       and other                                                              
       charges           681   1,134    1,898      2,434         -      6,147 
      Depreciation and                                                        
       amortization                                                           
       (F)             1,127     804      957      2,896         -      5,784 
      Expenses related                                                        
       to antitrust                                                           
       litigation          -       -        -          -       179        179 
                         ---     ---      ---        ---       ---        --- 
           Adjusted                                                           
            EBITDA                                                            
            excluding                                                         
            impairments $685  $4,247  $(2,016)    $9,980   $(1,616)   $11,280 
                        ====  ======  =======     ======   =======    ======= 
    
    Note:  Cost of revenue and operating expenses of the segments shown above 
    include costs directly attributable to those segments and an allocation 
    of general and administrative and other common or shared costs.
    
    (A) The Music segment primarily includes revenue and related costs from: 
    Rhapsody America’s Rhapsody and RadioPass subscription services; sales of 
    digital music content through the Rhapsody service and the RealPlayer 
    music store; and advertising from music websites.
    
    (B) The Media Software and Services (MSS) segment primarily includes 
    revenue and related costs from: the SuperPass premium subscription 
    service; RealPlayer Plus and related products; sales and distribution of 
    third-party software products; and all advertising other than that 
    related directly to our Music and Games businesses.  
    
    (C) The Games segment primarily includes revenue and related costs from: 
    the sale of individual games on our websites RealArcade.com, 
    GameHouse.com and Zylom.com; the sales of games subscription services; 
    advertising through our games websites; the sale of games through the 
    syndication on partner sites, and sales of games through wireless 
    carriers.  
    
    (D) The Technology Products and Solutions (TPS) segment includes revenue 
    and related costs from: sales of ringback tones, music-on-demand, 
    video-on-demand, messaging, and information services; sales of media 
    delivery system software, including Helix system software and related 
    authoring and publishing tools, both directly to customers and indirectly 
    through original equipment manufacturer channels; support and maintenance 
    services sold to customers who purchase software products; broadcast 
    hosting services; and consulting and professional services that are 
    offered to customers.
    
    (E) Net of noncontrolling interest effect.
    
    
                            RealNetworks, Inc. and Subsidiaries               
                             Supplemental Financial Information               
                                        (Unaudited)                           
                                                                              
                                                                              
                               Quarter Ended December 31, 2009                
                              ---------------------------------               
                                         Acquis-                              
                                         itions    WiderThan                  
                                         Related   Options    Anti-          
                              Stock-    Intangible Converted  trust      
                              Based       Asset    to a Cash  Litiga-      
                      As      Compen-    Amorti-    Equiv-    tion            
                   Reported   sation    zation (A)  alent    Related  Adjusted
                   --------  -------- ----------   -------   -------  --------
                                         (in thousands)                       
     Expenses in                                                              
     accordance                                                               
     with GAAP                                                                
                                                                              
    Cost
     of revenue     $56,821    $(351)    $(537)       $-       $-      $55,933
                                                                              
    Operating
     expenses:                                                               
     Research and                                                            
      development   $32,541  $(2,481)       $-        $-       $-      $30,060
     Sales and                                                               
      marketing      40,325   (1,467)   (1,260)        -        -       37,598
     General and                                                             
      administrative 19,456   (1,616)        -         -        -       17,840
                     ------   ------       ---       ---      ---       ------
                                                                             
      Adjusted                                                               
       operating                                                             
       expenses,                                                             
       net          $92,322  $(5,564)  $(1,260)       $-       $-      $85,498
                    =======  =======   =======       ===      ===      =======
    
    
                                                                              
                                Quarter Ended December 31, 2008               
                               ---------------------------------              
                                         Acquis-                              
                                         itions    WiderThan                  
                                         Related   Options    Anti-          
                              Stock-    Intangible Converted  trust      
                              Based       Asset    to a Cash  Litiga-      
                      As      Compen-    Amorti-    Equiv-    tion            
                   Reported   sation    zation (A)  alent    Related  Adjusted
                   --------  -------- ----------   -------   -------  --------
                                         (in thousands)                       
    Expenses in                                                              
      accordance                                                              
      with GAAP                                                               
                                                                              
    Cost
     of revenue     $60,042    $(607)    $(596)      $(2)      $-      $58,837
                                                                              
    Operating
     expenses:                                                                
     Research and                                                             
      development   $28,533  $(2,103)       $-        $-       $-      $26,430
     Sales and                                                                
      marketing      50,192   (1,433)   (1,276)       (5)       -       47,478
     General and                                                              
      administrative 19,107   (1,913)        -        (4)    (179)      17,011
                     ------   ------       ---       ---     ----       ------
                                                                            
      Adjusted                                                               
       operating                                                              
       expenses,                                                             
       net          $97,832  $(5,449)  $(1,276)      $(9)   $(179)     $90,919
                    =======  =======   =======       ===    =====      =======
    
    
                               Year Ended December 31, 2009                  
                              ------------------------------                 
                                         Acquis-                              
                                         itions    WiderThan                  
                                         Related   Options    Anti-          
                              Stock-    Intangible Converted  trust      
                              Based       Asset    to a Cash  Litiga-      
                      As      Compen-    Amorti-    Equiv-    tion            
                   Reported   sation    zation (A)  alent    Related  Adjusted
                   --------  -------- ----------   -------   -------  --------
                                         (in thousands)                       
    Expenses in                                                               
     accordance                                                               
     with GAAP                                                                
                                                                              
     Cost
     of revenue    $222,142  $(1,653)  $(2,176)      $(1)      $-     $218,312
                                                                              
    Operating
     expenses:                                                                
     Research and                                                             
      development  $119,448  $(8,327)       $-       $(8)      $-     $111,113
     Sales and                                                                
      marketing     165,856   (4,830)   (4,822)      (12)       -      156,192
     General and                                                             
      administrative 74,664   (6,650)        -         -        -       68,014
                     ------   ------       ---       ---      ---       ------
                                         
      Adjusted                                                               
       operating                                                            
       expenses,                                                             
        net        $359,968 $(19,807)  $(4,822)     $(20)      $-     $335,319
                   ======== ========   =======      ====      ===     ========
    
    
                               Year Ended December 31, 2008                   
                              ------------------------------                  
                                         Acquis-                              
                                         itions    WiderThan                  
                                         Related   Options    Anti-          
                              Stock-    Intangible Converted  trust      
                              Based       Asset    to a Cash  Litiga-      
                      As      Compen-    Amorti-    Equiv-    tion            
                   Reported   sation    zation (A)  alent    Related  Adjusted
                   --------  -------- ----------   -------   -------  --------
                                         (in thousands)                       
    Expenses in                                                              
     accordance                                                               
     with GAAP                                                                
                                                                              
    Cost
     of revenue    $233,244  $(2,570)  $(7,188)     $(26)      $-     $223,460
                                                                              
    Operating
     expenses:                                                                
     Research and                                                             
      development  $113,680  $(8,410)       $-       $(9)      $-     $105,261
     Sales and                                                                
      marketing     211,922   (5,860)  (12,922)      (36)       -      193,104
     General and                                                              
      administrative 69,981   (6,691)        -       (71)    (757)      62,462
                     ------   ------       ---       ---     ----       ------
                                                                             
      Adjusted                                                               
       operating                                                            
       expenses,                                                             
       net         $395,583 $(20,961) $(12,922)    $(116)   $(757)    $360,827
                   ======== ========  ========     =====    =====     ========
                                                                          
     (A) - Net of noncontrolling interest effect.                          
    
    
                       RealNetworks, Inc. and Subsidiaries
                        Earnings Per Share Reconciliation
                                   (Unaudited)
                                                                              
                                       Quarters Ended         Year Ended      
                                        December 31,         December 31,     
                                       --------------        ------------     
                                        2009       2008       2009       2008 
                                        ----       ----       ----       ---- 
                                      (in thousands, except per share data)   
                                                                              
     Net loss attributable to                                                 
      common shareholders           $(13,319) $(240,499) $(212,264) $(243,878)
     Less accretion of MTVN's                                                 
      preferred return in Rhapsody                                            
      America                           (925)         -     (3,700)         - 
                                        ----        ---     ------        --- 
     Net loss available to common                                             
      shareholders                  $(14,244) $(240,499) $(215,964) $(243,878)
                                    ========  =========  =========  ========= 
                                                                              
                                                                              
     Shares used to compute basic                                             
      net loss per share available                                            
      to common shareholders         134,844    135,402    134,612    140,432 
     Dilutive potential common                                                
     shares:                                                                  
       Stock options and restricted                                           
        stock                              -          -          -          - 
       Convertible debt                    -          -          -          - 
                                         ---        ---        ---        --- 
        Shares used to compute                                                
         diluted net loss per share                                           
         available to common                                                  
         shareholders                134,844    135,402    134,612    140,432 
                                                                              
     Basic net loss per share                                                 
      available to common                                                     
      shareholders                    $(0.11)    $(1.78)    $(1.60)    $(1.74)
     Diluted net loss per share                                               
      available to common                                                     
      shareholders                    $(0.11)    $(1.78)    $(1.60)    $(1.74)

SOURCE RealNetworks, Inc.

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