Redknee Invests in Middle East to Support Customer Growth

Jan 13, 2010, 08:00 ET from Redknee Solutions Inc.

New Beirut Center for Technical Excellence Will Enable Redknee to Deliver Local Support to Growing Customer Base in Response to Rapid Market Growth in Middle East and Africa

TORONTO, Jan. 13 /PRNewswire-FirstCall/ - Redknee (TSX: RKN), a leading provider of business-critical software and solutions for communications service providers, today announced the opening of its new office in Beirut, Lebanon. The new office highlights Redknee's commitment to the region and expands its existing presence in Dubai, UAE, Nairobi, Kenya and Johannesburg, South Africa. The addition of the Beirut office will enable the Company to provide dedicated, local support to its customers in the Middle East and Africa.

It is predicted that by 2013 subscribers in the Middle East will have increased by 50 percent according to Telegeography Research, while the African market has already experienced a 49.3 percent growth since 2002 according to a recent report from Ernst and Young. Until recently the growth of these markets has been driven by the increasing numbers of subscribers, all of whom have been using basic voice services. However, operators are now readjusting their focus to introduce valued-added services to drive mobile data revenues. Informa Telecoms & Media projects that the Middle East alone will see mobile data revenues rise by 118 per cent over five year period up to 2012.

Redknee is currently providing its advanced converged billing, real-time rating and charging and interconnect billing capabilities to multiple operators across both regions. Redknee's solutions are enabling operators to empower their subscribers, which in turn is playing a significant role in encouraging new service adoption and increasing ARPU.

"The growing telecommunications markets of Africa and the Middle East are a key part of Redknee's growth strategy. We believe that as communication service providers continue their growth and evolution, they will increase their investment in replacing their legacy billing and service infrastructure to support new services, improve the subscriber experience and realize increased business success," Lucas Skoczkowski, Redknee's CEO, commented. "With the addition of our Beirut, Lebanon office, we look to increase our direct regional support to our existing and prospective customers across Africa and the Middle East. Beirut, with its skilled multi-lingual talent pool, will be an important center for Redknee's regional leadership, technical excellence, sales & marketing, as well as product delivery & support. This is in-line with our strategic growth plan."

About Redknee:

Redknee is a leading global provider of innovative communication software products, solutions and services. Redknee's award-winning solutions enable operators to monetize the value of each subscriber transaction while personalizing the subscriber experience to meet mainstream, niche and individual market segment requirements. Redknee's revenue generating solutions provide advanced converged billing, rating, charging and policy for voice, messaging and new generation data services to over 70 network operators in over 50 countries. Established in 1999, Redknee Solutions Inc. (TSX: RKN) is the parent of the wholly-owned operating subsidiary Redknee Inc. and its various subsidiaries. References to Redknee refer to the combined operations of those entities. For more information, visit

SOURCE Redknee Solutions Inc.