Regard Launches The First Platform To Combine Chart Data With Patient-Physician Conversations To Recommend Diagnoses

Bolstered by Max, an AI agent, the platform is expanding from being a tool for hospitalists to being available across all hospital service lines

NEW YORK, July 21, 2025 /PRNewswire/ -- Regard, a leader in empowering clinicians to unlock the full potential of patient data, today unveiled its new platform that will enable clinical and administrative teams across the hospital to deliver enhanced patient care and improve documentation. The AI-powered platform is the first-of-its-kind to enable Proactive Documentation, an approach that combines all data in the patient chart with data from patient conversations, to surface diagnostic insights and critical clinical context, generating a draft note before a patient encounter.

Despite major investments in EHRs and AI tools, clinicians today still face a gap between available patient data and actionable diagnostic insights. Only three percent of patient data – key information from labs, medication history, and notes – is used at the bedside, leaving thousands of data points unseen. This is the clinical insights gap, and it's forcing time-strapped physicians to make decisions without full context.

Current AI tools address this problem reactively, by addressing documentation after care is delivered, which does not impact diagnosis or clinical decision making. Until now, no AI solution has been able to provide clinicians immediate access to all relevant patient data before an encounter, recommend diagnoses and also produce an accurate, comprehensive note that meets health systems' clinical and administrative requirements.

Regard's platform shifts this dynamic to Proactive Documentation, using AI that generates insights from both chart data and conversations in the room, creating near-complete drafts of notes in the physician's preferred writing style. This diagnosis-first approach to care and documentation enables both clinical and revenue cycle teams with accurate documentation at the point of care.

"Physicians are often stuck in this rock and a hard place situation," said David Kirk, MD, Chief Clinical Integration Officer at WakeMed Health & Hospitals. "I've seen firsthand how Regard surfaces critical information we might have otherwise missed, having a direct impact on patient care and safety. No other tool has helped us ensure that level of diagnostic accuracy. Regard also decreases our physician's interaction with the EHR – one of the job's biggest stressors. With Regard, we have seen our documentation's accuracy improve, but not at the expense of a clinician's time or well-being. It gives them back the time to connect, to listen, to treat—not just document. Instead of focusing on the EHR, it returns them to their core purpose of healing patients."

This platform release also introduces Max, Regard's AI agent. Max supports clinicians in real time, answering questions based on patient data, summarizing encounters, and supporting clinical workflows. Designed to feel more like a trusted teammate than a tool, Max brings humanized, agentic AI to the point of care.

"This launch marks a radically new approach to clinical AI. Regard is the first product in the market that generates a complete medical note using data from conversations AND data from within the medical record – intelligently meshing the two sources together. By uniting both voice and data, Regard enables better care, improves documentation needs, and increases earned revenue," said Eli Ben-Joseph, Regard CEO.

The updated Regard platform includes:

• Note writing in the physician's own style, intelligently creating first drafts that reflect each clinician's preferred writing style
• Integrated ambient scribe functionality, allowing health systems to use Regard's scribe or integrate with an existing ambient scribe
• Support for all specialties, via system-wide diagnostic coverage
• Support for broad documentation workflows, including notes, discharge summaries, and attestations
• Max, an AI agent, who works with clinicians to answer questions from the data and support documentation

Already in use across more than 150 hospitals, Regard is helping health systems improve care while reducing documentation burden and minimizing CDI queries, all while unlocking earned revenue.

To learn more about the Regard platform, visit www.regard.com.

About Regard:

Regard, the leading AI-powered Proactive Documentation platform, unlocks the full potential of patient data. Regard empowers the future of healthcare by augmenting clinical workflows and turning data into actionable insights. The technology helps health systems get the most value out of their clinical data: improving patient care, saving physicians time, and enhancing hospital finances. Regard is leading the path forward for health systems and providers to meaningfully leverage AI, with the goal of empowering clinicians to provide world-class healthcare to everyone. Follow Regard on LinkedIn.

Press Contact: Kara Spak, 120/80 Mktg, [email protected]

SOURCE Regard