Next Generation Networks (NGN) promises a high quality end-user experience. Telecommunications service providers expect the NGN framework to provide them with tools that would ensure customer loyalty. However, the path towards achieving the ideal NGN is fraught with formidable challenges. The most critical challenge confronting operators is optimizing their OSS and BSS platforms, systems, and processes.
The OSS/BSS vendor environment is extremely competitive with close to 400 vendors, mostly specialized in niches and having a strong services arm. Vendor categories include Comprehensive Solution Providing Pure OSS/BSS Vendors, Comprehensive Solution Providing Composite Vendors, Skill-set Extension Solution Providers and Core Strength Concentrators - BSS and OSS. The vendor landscape is characterized by extensive M&A activity.
With research beginning in 2007, the report Next Generation Network OSS/BSS Market and Forecast 2010-2015 provides a comprehensive analysis of drivers and issues related to technical and business aspects of OSS/BSS deployments and developments while forecasting their growth over the next five years.
Important Questions Answered by this Report
What are the telecom network operator interests in NGN OSS/BSS?
What are the challenges to OSS and BSS implementation?
What are the best OSS and BSS approaches for NGN?
What are the technologies involved in OSS and BSS?
Who are the leading vendors for NGN OSS/BSS?
What is the market forecast for OSS and BSS?
Additional Value in this Publication
Technical Overview of OSS and BSS in NGNs: This section begins with an introduction to OSS and BSS and their roles in the operator environment. It explains the various blocks that go into building of the OSS: Network elements, events, alarms and others. It next explains the BSS building blocks: Billing, rating, mediation, charging, customer care and others. This section is followed by the description of prevalent industry approaches like TMN - FCAPS model that are widely followed by operators. The section then analyzes the technical impact of NGN on OSS and BSS architectures.
Vendor Analysis: Profiles of vendors offering OSS/BSS products and services for next generation networks. This section first explains the basis of vendor selection including vendor classification, innovative contribution, market leadership position and future growth path. Each vendor is then analyzed in the light of its product and solution portfolio, major implementations, differentiating aspects with other vendors and their future plans. The report includes recommendations to vendors including diversification, best practices, market segment, and solution approach.
Quantitative Analysis and Forecast: This section begins with a detailed explanation of the research methodology. Quantitative analysis includes measurable items such as billing systems, network management systems and their sub-classes (mediation, wholesale billing, retail billing, CRM, revenue assurance, resource management, task management, delivery management, synchronization management) along with geographical segmentation, trends and projections. Importantly, the quantitative analysis assesses the impact of various drivers and issues on the above measurable items, thus forming a logical conclusion of the quantitative discussion in the previous sections.
Note: This section represents a comprehensive forecast including Forecast Methodology by Overall OSS and BSS Software Market, Split by OSS and by BSS separately, by geography (NA, EMEA, CALA, and APAC), and by modular break-up including: Network Planning and Engineering (NPE), Fault Management (FM), Performance Management (PM), Provisioning and Service Activation (PSA), Inventory Management (IM), Billing and Customer Care (B&CC), Mediation (MD), and Revenue Assurance (RA). The section also includes OSS/BSS Vendor Rakings Based on Net Profit Margins.
While both OSS and BSS functions will witness a healthy growth, traditional OSS functions will grow faster than traditional BSS functions.
IM will register the maximum absolute growth in terms of revenues among the traditional OSS functions followed by PSA and NPE, signaling a return to the rollout era..
Revenues of B&CC and MD will grow at a lower than average rate, while RA will emerge as the fastest growing BSS function.
APAC will top the growth in terms of revenues and percentage share among geographic regions, CALA will follow. NA will continue to remain the largest market for OSS/BSS solutions. While the NA region will have fewer new network roll-outs, it will continue to generate substantial customer additions. APAC and CA-LA will witness hectic activity on both: new network roll-out as well as customer additions, while EMEA will show modest activity on both these fronts.
Share of services component in the revenues will increase from less than 40 percent to more than half.
Network operator managers tasked with making long-term architecture and support system decisions including vendor decisions
Product management personnel concerned with the impact of OSS and BSS systems on next generation application and services rollout such as IP Multimedia Subsystem (IMS) and technology and/or application frameworks or platforms
Managers and Directors tasked with OSS responsibilities and anyone that is involved in OSS/BSS decision making
Vendors, suppliers, and service providers to network operators interested in their prospects for selling into the carrier marketplace
Network and Engineering personnel seeking specific information such as leading OSS/BSS Approaches including as OSS/J, OSA/Parlay, MDA, Information Technology Infrastructure Library (ITIL). This publication has both business/market information and technical information!
Table of Contents
1 Executive Summary
2 The relevance of NGN
2.2 What is NGN
2.3 Introduction and history
2.4 Comparison of NGN with Public Switched Telephone Network and with Public Switched Data Network
2.5 Drivers of NGN
2.5.1 Telecom Operator and Vendor Interests
2.5.2 Improvement in Access Technologies
2.5.3 Reduced Vendor Dependency
2.6 Challenges for NG
2.6.1 Large Scale Capital Expenditure
2.6.2 Operational Challenges
2.6.3 Integration of Multiple Private Networks and Application into the Larger Public Networks
2.6.4 Quality of Service (QoS)
2.6.5 National Security and Competitive Policies
2.7 What is IMS?
2.7.3 Application and media servers
2.7.5 Interconnection protocols
2.8 Drivers behind IMS
2.8.1 Value-Added Services
2.8.2 Transparency in Access
2.8.4 Industry Consortia
3 NGN OSS/BSS: Components, IMS Implications and Frameworks
3.1.1 Network Planning and Engineering
184.108.40.206 Market Size
3.1.2 Fault Management
220.127.116.11 Market Size
3.1.3 Performance Management
18.104.22.168 Market Size
3.1.4 Provisioning and Service Activation.
22.214.171.124 Market Size
3.1.5 Inventory Management
126.96.36.199 Market Size
3.1.6 Billing and Customer Care
188.8.131.52 Market Size
184.108.40.206 Market Size
3.1.8 Revenue Assurance
220.127.116.11 Market Size
3.2 Challenges for OSS and BSS
3.3 OSS Challenges
3.3.1 Stakeholder Apprehensions
3.3.2 Framework to Integrate Customization Demands
3.3.3 Smooth Transition from Existing OSS Frameworks
3.3.4 Multi-vendor Co-ordination
3.4 BSS Challenges
3.5 SDP: The Shock Absorber
3.6 TMForum Solution Frameworx
3.6.1 Key NGOSS Terminology
3.6.3 Business Process Framework (Formerly eTOM)
3.6.6 APIs and Interfaces
3.6.7 NGOSS Compliance Tests
3.6.8 The NGOSS Lifecycle
3.6.9 Advantages of NGOSS
4 Approaches and Technologies
4.1 Fundamental Concepts
4.1.2 SOA-The Bedrock for SDP and OSS/BSS
4.1.3 Service Oriented Application Protocol (SOAP)
4.1.4 Web Services (WS)
4.1.5 Extensible Markup Language (XML)
4.2 OSS/BSS Frameworks
4.2.1 Telecommunication Management Network (TMN)
4.3 Messaging Formats
4.3.1 Simple Network Management Protocol (SNMP)
4.3.2 Common Management Information Protocol (CMIP)
4.4 Enterprise Data Organization Approaches
4.4.1 Enterprise Application Integration (EAI)
4.4.2 Enterprise Service Bus (ESB)
4.5 Approaches towards IMS-enabling OSS/BSS
4.5.3 Information Technology Infrastructure Library (ITIL)
\5 Vendor initiatives
5.1 Vendor Landscape Observations
5.2 Vendor Classification
5.2.1 Comprehensive Solution Providing Pure OSS/BSS Vendors